Get matched with top water heater repair or service pros in your area

"RightNow Plumbing reliably provides competent, scrupulous, trustworthy service. Recently I engaged Andy to service our well-water acid neutralizer tank, because I questioned the reliability of service by another company 13 months earlier. Andy tested our water and found that its pH value was 6.97, which was consistent with previous readings over the past six months when he did other work for us. Because our well-water pH is essentially neutral, Andy explained the acid neutralizer tank is not necessary. He offered two options: 1) remove the tank (thus leaving us with only the water softener tank) or 2) empty it, which option I selected. He also reduced the cost of the service call. Andy’s approach starkly contrasts with the other company that for years took advantage of an unsuspecting customer by charging almost $300 to “service” the tank and unnecessarily adding expensive calcite. For competent, scrupulous, trustworthy service, call RightNow Plumbing. Posted May 14, 2025"

"Customer service is always great, appointments easy to make quickly, all technitions are knowledgeable, respectful and answer my questions thoroughly. They arrive on time and call when they are on their way. Prices are comparable and coupons make them lower."

"My water heater started leaking on a Sunday. I reached out to Family Fire Service and they responded immediately. They had a new water heater out to my house the next day and installed in a few hours. The supervisor and the tech worked seamlessly to have us up and running. They provided quality service and at a very competitive price. I highly recommend Family Fire Service and Plumbing. KC"

"I will NEVER use ARS of Virginia again! ARS failed sales & installation. During sales pitch on 12/17, I was told install team would cover floors & anything else. 12/18- During HVAC installation, install team drilled into the brick wall to run the pvc piping outside. They did not cover anything so the brick dust went everywhere! They also failed to seal around the pvc piping hole indoors so cold air was seeping in. Lastly, they spilled pvc primer that is not removable all over my white floors. 12/21- Called ARS b/c house was filled w/ a plastic burning smell. ARS sent tech who said he could not smell anything due to his nasal congestion. He explained that new HVAC may need to ?air out?. 12/23- Heat stopped working in middle of night. Called ARS tech discovered that the air handler burned out b/c it was improperly installed. Plastic condensation tubing was installed outside so it froze & led to heat failure. That explained burning plastic smell b/c air handler was working overtime."

"The original project I hired them for was to replace leaky faucets in both the kitchen and bathroom. Frank, the owner, was responsive and professional. They scheduled the work promptly and showed up on time. Unexpected issues were discovered that required a second trip and additional work. They communicated everything clearly and the additional costs were handled separately and transparently. They also cleaned up after the work was done. I would hire them again."

"Thanks, for the quick response. Our power has been restored."

"BRINSON & Son came out to our house last week to fix a leak and replace some faucets. Despite arriving a little late, They did an excellent job and recommended some further work to be done this week. I gladly accepted their recommendation and booked them for 2 PM. Fast forward to 2:15 PM this week, and I haven?t heard a single thing from them about our scheduled appointment. I call and they admit they completely forgot about the job, did not apologize, but offered to at least come out between 5:30-6. I accepted. Fast forward to 6:45. I call again. Now they say they are NOT able to come out, still did not apologize, and they did not offer a reschedule or anything. I have never been more flabbergasted by a business in my life. I paid on time, and I was respectful, kind, understanding. Why should my wife and I be disrespected like that? I would give them 1 star, but the initial work they did was great, just don?t expect them to come back for the follow-up work. "

"I cannot recommend Luis and the entire LLugo, LLC team enough for any home renovationâ large or small. I was referred to Luis by a friend who had an outstanding experience with LLugo for her master suite renovation, and I have subsequently referred Luis to friends and neighbors for their home renovations. Iâ ve heard nightmare stories about general contractors who take your deposit and, once the contract is signed, never show up on site again and are unreachable. For the duration of our five-month project Luis was ALWAYS reachable for questions or concerns. His communication was incredible: day or night, weekends, holidaysâ it didnâ t matter. He wanted us to understand what was going on with the project and make sure we were fully informed and comfortable with the steps his crew was taking. Luis also has an amazing team. Beto was our foreman for the project and he became like family, along with Juan who was on site every day. The whole team is extremely professional, kind and considerate. We have shared walls with our neighbors and LLugoâ s policies go a long way to helping with the inevitable inconvenience of a renovation next door: no smoking, no music, no shouting. Another surprise during the process of working with LLugo is how clean they leave the work site every day. Every single day the construction site is cleaned-thereâ s no trash or debris left sitting around. They also sealed the renovation site from the rest of the house to provide some sense of privacy and to avoid dust from entering the rest of the house. Our project was extensive- Luis and his team demoed the entire second floor of our home down to the studs, completely re-framed a new footprint, and built out two new bedrooms and two new bathrooms as well as adding new windows. Luis tackled every aspect of our project-soup to nuts. Before we even decided to hire him for our project Luis met with us in person, walked through the space, created a design proposal and then revised the proposal numerous times based on our feedback. We did not use an architect, or a designer, and we didnâ t need one with Luis. He also handled all permitting and dealt with the historic preservation office. Luis also provided us with a detailed estimate that included every imaginable line item plus allowances for our decisions on finishes. He walked us through the estimate patiently explaining every aspect and answering our questions. Our home is 125 years old so there were some real surprises underneath the subfloor and behind the walls that required major structural work. Luis handled these unexpected challenges calmly and professionally. He and his team were able to address every issue and walk us through every step. I donâ t think you can find anyone in the DMV area or beyond who will devote so much time and attention to every detail of your project and care so deeply about the outcome and his clientsâ satisfaction. I will not hesitate to call him again for future renovations."

"John was very responsive, prompt, and fair with competitive pricing. I will call him for future needs and recommend to neighbors and friends."