Get matched with top swamp cooler service or repairers in Steilacoom, WA

"Overall, well. Initially, they wanted to schedule us out a month. Although we didn't need an immediate repair due to the hotter weather, we wanted to get the dead furnace fixed sooner than later. They scheduled us for about two weeks out, which was acceptable. A day or two later, they called and said they had a cancellation and could come out a few days later. They were right on time; prompt and efficient in completing the diagnosis and the repair. The cost was a bit higher than expected, but not unreasonable. (...Especially when compared to a recent automobile repair.)"

"Great company! I met them at a home show and had them come out and give a bid on taking out my old heater and replacing with a heat pump and air handler. Jeremy came out and gave a very thorough bid with several options on compressor/air handler combo. We ended up choosing a middle of the line solution that was very competitively priced in comparison with the other bids we got. What sold me was their attention to customer service and the ratings they received. This was not a cheap system and I wanted someone who would stand by their work and work with us to our satisfaction. I am very pleased. The installer crew showed up on time and went right to work. They found some wiring issues and fixed them as well at no change to bid. They spent a long day but did it all as planned. They took the time to do a walkthrough on the electronic air cleaner and on setting up the new thermostat (it even has weather forecasts on it!) and operation of the system. Again, very happy with that touch. I am also planning on a yearly maintenance contract that extends the warranty of the system if I continue to use them (which I will) for up to ten years. Janice in the front office kept me well informed throughout the process as well, even scheduling inspections. This is a great company that listens to the consumer and does what they say they will. I Highly recommend them to anyone!!"

"We have been a customer of Air Masters Inc. for 11 years for our yearly maintenance on our heat pump/furnace. We moved into our new built house in 2008 with furnace problems. Air Master’s technician (his name was Walt) spent the time to sit and watch our furnace for over an hour troubleshooting the problem and then fixing it. We have always had great service with Air Masters, we highly recommend them."

"I like their customer service."

Family owned business with over 20 plus years experience. Heating & A/C -