Get matched with top swamp cooler installers and replacers in Still-pond, MD

"Excellent service! The installers Casey, Bill and Gabe were very professional and efficient. They did a fabulous job cleaning up"

"Promptly returned email regarding service request, on Saturday. Responded same day to repair 2Ton Geo unit (Waterfurnace). Extremely knowable on geo-thermal systems, the repairs were made in timely manner at a fair price, my only regret on this geo unit is I should have had Continental install the system in the first place, it’s seems very likely I would not be haveing the maintenance issues."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Technicians were very professional and polite did the installation the same day
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"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"That was not a happy experience.  They were very hard to reach.  They contacted me and ask me when they would come and take advantage of the deal.  I emailed them back, they didn’t respond.  I emailed them again and I emailed them again.  The third time I emailed them, I said, if I don’t hear from you within 24 hours, I’m going to cancel through Angie’s List.  Somebody called and left a message.  I called the next morning and the phone was disconnected.  I had somebody else on the phone, he said I was crazy to think the phone was disconnected because it wasn’t but it was.  Somebody called me and they arrange to come.  The finally did come.  They did what they were supposed to do on the chimney but we had an inspector come in because we are selling the house.  They missed something important that I have to fix.  They apparently didn’t do the job of doing the crown which I paid extra for.  I’m going to have to pay another chimney service to do that.  I am happy with them at all.  They said I need to replace a dent and they did ask $400 more and they supposedly fixed the crown of the chimney for another $125 but it turned out that they did not do such a good job on that.  The crown wasn’t good.  I expected them to find extra things to do but I expect them to do them right."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"EXCELLENT PROFESSIONAL SERVICE!  Called them cold on a Sunday night from my DC home to repair many shingle caps that had blown off the peak of our roof of our townhome in OC- I could see daylight from the attic and the insulation was wet.  They were on my roof Monday morning, in the rain, fixing it completely.  They took before and after photos on the roof so I could see exactly what they had done. They also replaced a cracked vent pipe boot. 
Very easy to deal with, good communications, knowledgeable and professional. 
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"I purchased the Big Deal for My Air Duct Pro"

I live in Marilyn I travel all over the tri-saten DC. MD VA DW I have my own work van for the project looking for work to complete start to finish my work is a Guarantee I am a Reliable Professional Clean worker I have 17 years in the construction field I'm a Plumber now with 14. years of experience