Get matched with top water treatment & purification system repair or service pros in The Woodlands, TX

"Excellent customer service, superior quality merchandise and expert installation by master service technician Matt. I purchased the whole house water softner package and the reverse/osmosis water purification system. No more bottled water. Healthy water that taste great. Yaay. Kay was extremely knowledgeable, personable and exhibited a great deal of integrity. She provided additonal support by scheduling a consultation with the installation technician to further explain the operation of equipment. Professional, proficient customer service, equipment and installation. An unbeatable combination."

"Overall experience was fantastic. Wayne is honest and extremely knowledgeable. He has worked decades in the field installing water softener systems for other companies, and is currently often called to fix those systems. Quite simply put, having seen it all, he is passionate about installing reliable water softeners. He graciously took 2 hours in a free consultation to discuss the science behind different systems of water softeners. I had also met with other companies and was misled with false guarantees (no maintenance for 10yrs, better proprietary system, need for dual tank, etc). I had fact checked everything, and Wayne does not deviate from proven facts. His services are reasonably priced and installation was several days after. Installation went smooth and Wayne is strict and meticulous in his supervision. I would highly recommend Primary Solution Consulting to anyone looking for a quality install from an honest expert with reliable customer service, at a great price point."

"5 STAR service and support! I was blessed to find this company when I did. I had an old water softener go out on me that had no bypass installed to get water to my home. We had a new born at home and was desperate to get this repaired. I called Primary Solutions Consulting and happened to get the owner, and even calling after hours he drove over to our house in the late evening hour and bypassed our water to the house. Once we made the decision to replace the water softener they had it replaced within 48 hours time at an unbeatable price for the equipment and all the amazing service we have received from this company. Wayne the owner and his install team and technicians will go above and beyond to take care of your needs or issues! Take my word for it! Primary Solutions Consulting is not your average water softener company, they go above and beyond to make sure you are given the best price and quality service available. If you want the best call Primary Solutions Consulting"

"Janice was awesome! Excellent customer service, very informative, and prompt with all communication (phone, email, and even text). Chase came out to diagnose and walk me through all the options. He was great about listening to my needs and not trying to oversell me on anything. I asked about other plumbing items around the house (water filtration/softener and drain cleaning), and he showed and explained all those as well. He even drained my sprinkler system while he was there so it wouldn't freeze/break. Installation of the water heater was well done. They also had to go on the roof and attic to make sure the vent pipe was good to go."

"Good service sanitizing and changing the filters. Also, friendly customer service. But misdiagnosed my water treatment unit as failed, and tried to sell me a new system ($2500-$3000). I was able to get it running myself for under $50."

"I was in the market for a water softener to which a sales person arrived to give me a quote. Infinity installs kinetico water treatment systems which is a proprietary system that you cannot work on. If you attempt to work on it yourself, you void the warranty of the system. They provided me with a quote of $3,600 for the softener, dechlorinator, and RO system which was a fair deal in my opinion. The only reason why I did no go with the company is that their service charge is $187 for each visit. That combined with the price of kinetico parts that are way more expensive than other brands. I m sure it s a great water softener, but the service charge fee is more then 3 times more than other competitors in the area."

"We moved into a house with an older water system and wanted to have it checked. We called out Steve and Ross who explained our system and then had us gather water samples over the next week to verify the softness level. I was very impressed with their honesty and thoroughness in checking before simply selling us a new system. As it turned out, our system is still good and only cost us a service call. That's integrity and in this day and age, extremely valuable!"

"Called at 8 am Saturday and on call plumber said he had a scheduled appointment but would be able to make the repair Saturday afternoon. Upon arrival he removed the insulation and found that the pipe had separated at the connector. JD Plumbing had repaired the pipe in January 2018 after the pipe froze and burst. The plumber, Sean, pointed out that the repair they made had separated but said since it was past the one year warranty he would need to call his manager to see what could be done on price. Sean made he call, sent a picture of the broken pipe and, after a second discussion, advised that the repair (normally $399) would be made at no charge even though we were past their warranty. This company is responsive, honest, and provides great customer service."

"They were able to help me out when my pipes burst with the big freeze in 2/21. They were understandably busy and got to me when they could, but the repairs were done quickly and at a better price than I was expecting."

"Contacted Roto-Rooter, because I've used them back home in Northern Kentucky and I'm confident I would be treated honestly and fairly. Jonathon S was my technician and he did a great job. He listened to what I had to say and what I wanted done and he gave me an estimate for the work. He also told me what could go wrong and that it might end up costing more so he was up front with me. He was able to get it repaired within the original estimate pretty quickly. He also recommended replacing the bad galvanized section with PVC so that it would last longer. He also used the Shut-Off valve I purchased already to keep my costs down. Much appreciated."