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"We had been having problems with an exterior silcock dripping while in the off position; as a result of landscapers over tightening it.  I was concerned the entire silcock might need to be replaced, rather than only the internal parts such as the washers; because a plumbing expert at a local home supply store said it would be unlikely to find internal parts to match/work.  The concern was due to the fact that our only access to the water supply connection point to the silcock (i.e., silcock extends 12 inches to the interior for anti-siphon/antifreeze function) would be through cutting/patching of the ceiling in our finished basement.  However, Kelly Chapman did have internal parts in his truck to match/work and made quick work removing the internal parts, replacing an internal washer and reassembling; which solved the dripping in the off position (and any potential pipe freeze this winter).  Now that enough time has passed since the repair in September, to monitor the silcock through some freezing weather, the silcock antifreeze function also appears to be working fine.
Kelly Chapman has also performed other previous plumbing services at our house (such as gas piping, toilet/water closet replacements, water valve replacements, etc.) and each time has been prompt, efficient, professional and reasonably priced.  We intend to continue hiring Kelly Chapman for future work, including a pending future master bathroom remodel.
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"Computer had been acting up for a while but I kept putting off getting it fixed.  After reading all the great reviews, I decided to give N.A.T.S. a call.  So glad I did.   Jim was able to resolve all my problems remotely - no drop off or pick up necessary - so convenient!  I feel like I have a brand new computer, it runs so well and FAST too.  I couldn't be happier and wouldn't hesitate to use his services again.  My only regret is that I didn't call him sooner.
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"Our air went out at the start of summer during an extremely hot period (90's+!). Due to the way our place is set up, it was a REALLY tough install that required using a crane to get the AC on the roof, and pulling the water heater - which it turns out needed replacement also (ugh!). Rich came to our rescue, even loaning us a portable AC that we could use until the install could be done. He worked hard, and coordinated well with the plumber we had in to pull/replace the water heater. He was friendly, very flexible and did good work. We're very happy with the service he gave us. On top of all of this, his price was very reasonable. Much less than the other guys and some of them took one look at our system and flat out refused the job! I highly recommend you call Rich and skip some of the "big names" in town that want to charge more, and work less hard for you. Its rare to find service companies these days with a solid work ethic, who deliver great service for a fair price."

"The technician arrived on time and promptly began diagnosing the air conditioning system. When freon levels were checked, it showed that the levels were showing an over charge of the system. When some of the freon was bled off, the numbers went all over the place. The tech cleaned the air conditioner using our own hose, which was not put back in its proper place after he was through with it. We were then advised that we would have to "wait and see" if their repairs would have any effect on the ability of the air conditioner to keep the inside temperature below 79. The tech left and advised they would be back later in the day, or the next day. We paid the bill for the service call and the cleaning of the air conditioner, even though our hose was used. That was $152. After several hours, it became evident that the repairs were having no effect. We waited until 5pm for a phone call regarding a follow-up. At that point we called Purcell, and were told that a tech would be out to follow up. When he arrived, he looked at the system again and couldn't uncover any new issues. We then asked for a quote for a new air conditioner/furnace. At this point, the techs savvy car salesman like skills were quite evident. In addition, they don't participate in the current Ameren Act-on-energy rebates, which would add up to $800. To make up for this, the tech offered a $100 off his total price for the estimates, which ranged from $3400 to $17000. Over the next few days, we had 4 different companies come out to give us estimates on new air conditioners. One company wanted to inspect the current air conditioner we had, to ensure that nothing could be done to the current unit. Upon inspection, it was found that the compressor of the air conditioner was not functioning, which would not allow any tech to get accurate freon readings. This explains why Purcell was receiving errant readings. My question to Purcell is this: What exactly did we pay 152 for? The tech should have recognized that a part as big as a compressor was not running, but he missed it. So long story short, we paid $152 to Purcell for them to mis-diagnose an air conditioner and for them to use our hoses to spray water at the air conditioner unit, and then not put the equipment away. We chose this company due to their good ratings on angies list, but I feel this review should serve as a red flag to any of you who are considering Purcell."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

CCHC is about you our customers. Their needs, budget, and goals. We understand budgets, that some of our clients are just trying to get one more summer or winter out of their HVAC system, while others would like to know their system is running at peak operation and capable of keeping their home at a specific temperature no matter what it's doing outside.\n\nFor A low $89 dispatch fee. You get 45 minutes of diagnostic and or repair work. We offer 6 months no interest on services over $2,600. It all begins with your simple text/call. Upon arrival, a thorough evaluation of your system will be done—a brief written assessment of the issues. Solutions presented.\n\nWhile we offer no sales pitch consultation during service, repair, or diagnostic work on your HVAC system. The discussion can be as informative as our clients wish. Considering Ray will be doing most of the work of all installs and repairs. You can trust him and his word, These discussions vary from energy savings verse cost calculations. HVAC system replacement vs repair. The expected life of the system.\n\nAt the end of the conversation, the homeowner will be fully informed allowing them to make an educated decision about what is best for them and their budget. Not to mention if their goals are achievable based on their budget.\n\nWhatever works for you, a band-aid repair to get you through, a good solid repair with predictive maintenance. A new unit or system such as the most complex Lennox or Carrier communicating system in the world, or a reliable budget-friendly Goodman or Tempstar unit. You are assured to be treated with the utmost respect, honesty, on time, and on-budget service!

"We haven't had any problem with them. We had to have our dishwasher replaced and we paid the $100 deductible and they replaced the washer immediately."

"Gentleman who installed furnace was a HVAC from Chicago. He was very professional and efficient."

Radiance is here to get your home back in shape. We provide a complete spectrum of Exterior Home services with professional and personal care for each client's needs. We are here to guide you and give you our advice based on your goal and dream. We believe in value. Call us today so we can turn your dreams into reality

TCS Heating & Cooling is a company that has been around since 2003 keeping Central Illinois warm in the winter and cool in the summer. We are prepared to keeping you comfortable with a dedication to great customer service. When you need cool air or a warm feeling, think of TCS Heating & Cooling for all your HVAC needs.