Get matched with top heat pump repair or service pros in Topsfield, MA

"Very professional and efficient. Would definitely hire again "

"Fast, efficient."

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

"Great, as always. Sila is outstanding. We have a service contract with them for our furnace and AC and they keep them in tip-top shape. And when we have an urgent or emergency situation (heating, cooling, plumbing, electrical), they're who we call."

"Great experience. Team was friendly and professional. Highly recommend their services to friends and family."

"DRB came out that evening and assessed the problem and returned the next day with parts needed and completed the repair. My central a/c is working very well now. Thank you"

"great service "

"Jeff did a great job on a complex fix in my basement. I highly recommend! "

"Peter and Mark were very professional. I needed to replace the HVAC dampers and the communication with Peter was excellent and we had all questions answered ahead of time so we didnt have any last minute surprises. They showed up on time and installed the dampers and the HVAC control panel. Very thorough and clean with their work. I've already recommended them to my neighbors."

"Happy with service. Engineer showed app on time, checked out. The system addressed all my concerns did not do what's unnecessary, great service."