Get matched with top swamp cooler service or repairers in Webster, MA

"Absolutely a highly recommend! He called right away, understood the problem and the need for urgency and was here and had fixed my issue in under 2 hours! Highly Highly recommend!!! Thank You David M. Clay Plumbing& Heating!"

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Jimmy came out as promised and reviewed the situation.  I had an Angie's List Special.  He advised that the problem was water leaking down through the Chimney which was causing the problem.

Jimmy told me that the Chimney could be wrapped with FSB, and that would solve the situation.  He also advised me that I should consider a Chimney Cap to prevent further problems with water degradation...

No one recommended this before, and it only made sense.

I have two Chimneys so I decided to go the full route, and have both done when they come back out to do the work.  (the other Chimney was already repaired by another servicer previously or I would have had Jimmy do that one as well)

The work went great, and I would very highly recommend their services.  I would use them again.

They were thorough, and cleaned everything up at the end.  Good attention to detail.

Have had no issues.

Thanks again Chimney Chap!

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"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"See above. While he was here, I asked the provider for an estimate on another plumbing issue I had. He explained how he could do the repair and told me he would send an estimate but I never heard from him again. He did a very good job on my faucet replacement though."

"This service has not been completed yet. Please call me at 914-260-4402 or email at tim.m.elwell@gmail.com to schedule."

"Rob was prompt and came out within one hour on a friday afternoon. Thankfully he fixed the section of pipe that created the leak and return the next day to replace the water heater."

"The service was awesome and they were great."

"Prompt service, clear explanation of the work that was done. We bought a condo and had no idea if or when the ducts were last cleaned, but my husband and I both had an uptick in allergies after moving in so we thought duct cleaning was worth a try. It seems to have helped."

"The service went pretty good. I used the service 5 or 6 months after. I paid an additional amount for a spray that goes through the duct. I hadn't used them before. The recommendation for them would be to be more punctual."

"The owner and customer service manager were both very responsive to issues raised during the installation of the system. They did everything they could to make sure I was a satisfied customer. The reason I could not give they company A's in the areas of quality and professionalism was the number of issues that needed to be raise during the installation and items they did not check out prior to leaving after the installation.
This company was chosen to install the system was because their quote was the most feasible placement of the oil burner, oil tank, vent system, and hot water tank received. Their price was comparable to other quotes.
This new system was purchased using a zero interest loan sponsored by the local electrical utility. Work was started after a credit check was run and an initial deposit was paid for items not not covered by the loan. The lead installer was knowledgeable and made me comfortable as the work started. We reviewed the work that needed to be done and work commenced. A team of four people began the install.
The first "issue" arose when they began to connect the hot water tank using 1/2" copper pipe. The previous system was connected to the house with 3/4". When this was brought this to the attention of the lead installer he was quick to call the office and get the needed materials and the water system was attached as requested with 3/4" pipe.
During the process of connecting the new heating system to existing piping, one of the workers incorrectly connected two pipes together and cause a water leak which damaged some materials in storage shelves. The owner was quick to compensate for the damaged materials.
At the end of the second day of installation the system was checked out and the workers left.
Soon after the workers left we discovered there was no hot water. The new system had a locked water mixing valve above the hot water tank. It was set to 70 degrees. I could have called the company, but chose to look up how to unlock the mixing valve and adjust to supply hot water to the house. I was able to adjust the mixing valve which allowed the tank to supply hot water to the house.
The installed heating system was a two zone system. Later that first evening one set of rooms were getting cold while the other set of rooms were getting hot. Upon further examination I determined the thermostats were reversed. After switching the two thermostat connections at the oil burner the room temperatures returned to desired temperatures.
When the hot water tank was first pressurized no water leaks was observed, however, during the next few days, a number of leaking joints were identified. A different employee install the plumbing of the hot water tank. It took another employee to arrive and take apart and reconnect the connections to stop all the leaks. I was told that the pipes were not adequately tightened at the first install. To the company's credit response time to my report of leaks was fast.
Two bills were received from the company for parts and labor to fix the water tank leaks. I called the owner of the company and the charges were reversed.
A few days later I noticed the circulator pump to the hot water tank was running and the boiler temperature was low. The house was not calling for heat. After some research I found that the boiler control unit was not set for an indirect water heater. So as long as the house did not call for heat, the oil burner did not turn on to supply heat to the hot water storage tank. The position of a switch in the control unit needed to be changed. Once changed the burner turned on supplying heat to the hot water storage tank.
The exhaust for the oil burner is out the side of the house using a power vent system. A few days after the install, I realized that the venting fan was running for an extended period of time (approximately 11 minutes) after the oil burner shut off. After reading the manufacturer literature, manufacturer recommends the vent fan to run for a period of 3 to 5 minutes after the oil burner shuts off. The run time of the vent fan was reduced from 11 minutes down to the 3 to 5 minute period as the manufacture recommends.
The oil burner purchased included a control unit that can be adjusted to provide increased energy efficiency. This feature was discovered as part of reading the control unit manual to solve the water heater - oil burner problem (see above). The company left the system where the control unit did not provide any added efficiency. After experimenting with the efficiency setting, a "good" trade-off has been reached between oil burner responsiveness and the house need for heat.
A few weeks after the install, the fire department came out the inspect the system. The system failed the inspection. The oil burner exhaust flue was within 18"  of combustible materials. Board needed to be installed above the flue pipe where the wood  floor joists were withing the 18" of the flue pipe. The company was quick to respond to the situation.
I am extremely happy with the new heating system, power vent, and hot water storage tank. I would have preferred not to have raised the issues and work thru the problems I had to with the install and start-up of the system. It is important to me to be associated with a company that will work thru issues and problems to satisfy the customer.
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