Get matched with top water heater repair or service pros in West Roxbury, MA

"The service was quick and efficient and the pricing was great. "

"Excellent service. Very professional, on time, and the faucet replacement was done perfectly. Everything is working great now. Highly recommend. "

"I had plumbing leaks in a couple of places, but the men that did the work went above and beyond by replacing every component involved top to bottom to ensure there would be no leaks for a long time to come. Very satisfied with the quality of work as well as how quickly it was done."

"Got the job done. I don’t know if it could’ve been a little more in depth. They kind of just sprayed it with a cleaner and checked the temps, and a few weeks later, my AC is now dripping water."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed. "

"Marcin was very professional and attentive. He was great at communicating and was very quick to respond. They removed an old hot water tank and installed the new tankless system. I would highly recommend his services. Looking forward to working with them again in the future!"

"Service was great. Unfortunately he cashed my check and hasn't issued me an invoice. I've been calling him constantly and I keep getting lame excuses. WOULD NOT RECOMMEND "

"BEWARE - EXCESSIVE PRICE GOUGING, UNETHICAL PRACTICES!!! Go elsewhere the first 'estimate' I was given yesterday morning was for 13k to replace my existing Rinnai unit with a new one, (equivalent to the old), update 1 gas pipe and install a pre-filter to prevent corrosion in the unit. The unit itself only costs $2700! When I indicated the price 'seemed high' and I mentioned needing to call my husband (who is a teacher stuck in class) and research a bit more (I also mentioned prior research had me thinking closer to 5k), the rep said 'let me work with my boss'. Shortly after, the price was 10k for the same work. At that point, I knew inside I should have gotten more quotes. Both Reps indicated the pricing was good and in line...since 'prices are so much higher during covid. Bottom line - even if the end price was fair (10k was not fair. It is still excessive!!!) and these guys did do a good job, why in the world were they trying to get an addition 3K! out of me?"

"I needed a fairly small job done. Joe got back to me quickly with an excellent price, showed up the next day on time, and completed the work in no time. Friendly guy, great service - I will definitely use him again!"