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"He explained all the parts that were needed, how an expanding pipe would be best since my mud room--where the pipe runs through--is not heated, and how the outside faucet mounting would be a bit tricky, and I couldnt be happier. I can clean my backyard, water plants, no problems at all. He also replaced my bathroom showerhead in about two minutes and I have perfect water pressure now. He was friendly, affordable, informative, and amenable. I look forward to hiring him again!
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"I can’t say enough excellent things about Lance, the service technician who came out! We just purchased our first home so imagine our surprise when barely a month in the large grand chandelier fell from the ceiling in the early morning. I was going to replace it myself but remembered our home inspection pointed out some instances of aluminum wiring in the house so I thought I should have an electrician confirm the outlet was properly done before I go mucking around in the ceiling. Although it cost me an emergency dispatch fee, they had someone in my house first thing the very next morning. Lance was prompt and just so amazing - very kind and careful with keeping our house clean, taking care of the floors and finishings and really went above and beyond to help a very frazzled young family try figure out the mess they just purchased. While he was at our house we opted to have him also see if he could remove two outlets in the dining room from a dimmer switch so they can be always on. He explained the pricing up front and I knew what the job would cost as a final number before he began any work. For the first job, I was very impressed with how thorough and complete he was in taking care of not just the replacement chandelier, but even with safely disposing of the now broken old chandelier for us! He even offered to help move some boxes for the Salvation Army pick-up we had scheduled - I was just blown away by how kind and helpful he was! For the second job, I was so very pleased that he took the time to really figure out what was wrong. He ended up spending almost three hours discovering several issues - including things like faulty attempts at mitigating aluminum wire connection points in several outlets that we received confirmation prior to settling on the home had been fixed. He was able to come up with creative solutions to safely leverage what was already available to solve our problem and the best part is he really took the time to not only do it right, but to explain everything as he went and really helped me learn more about my house and how I can discover and resolve similar problems in the future. Being someone who is always trying to learn I really appreciated his willingness to answer my questions and share his depth of knowledge and experience! In the end, even though the job was a lot longer than either of us thought it would be, and even though the original cause for the emergency dispatch was already resolved, Lance made sure he stayed until we had a solution in place and we still only paid the initial quoted price! Yes, the price did seem a bit high compared to what I’ve seen on other provider’s quoted rates. However, the work really is just that good - absolutely worth it AND charging by the job instead of the hour takes all of the guessing out of how much you will need to pay, not to mention covers situations like this where the job ended up taking quite a bit longer than originally anticipated. We couldn’t be happier. We were so pleased with the service that we also signed up for their annual service plan to avoid emergency dispatch fees in the future and to get their annual safety inspection. There’s a lot of uncertainty associated with buying our first home, but at least we now know who we will call for all of our electrical needs!"

"Happy Holidays all! Please use my Holtzople (H) review to help you address your HVAC needs! Last summer, my Trane AC unit failed. Corey W (H) was the tech that came out to the house and troubleshooted/resolved the problem (leaking refrigerant). He also advised on probability of future repairs. Sadly, the unit performed well for only a short time before failing. It was time to consider my options. Repairs were becoming more frequent and costly. Tyler (H System Designer) visited and walked around my house inspecting my current HVAC system. We discussed repairing or replacing my ailing AC unit. He recommended replacing with a split ductless system and emailed a quote for 1. Enhanced Mitsubishi hyper heat mini split system (system) 2. Favorable financing options - low interest rates and affordable monthly payments. The install took a week. H’s crew arrived each morning, respected my property, and worked as a team to carefully install the new system. With gratitude, John"

"Pohlman responded quickly when my water heater leaked and quickly replaced it at a competitive rate. I asked for multiple quotes and they were one of the first to respond. I appreciate the work, although I would have preferred to know which water heater was being installed before they put it in."

"The installation crew left work area clean. Installation was very nice"

"I shopped around and received quotes from this company and 3 others for installation of a new HVAC for my condo. Horizon had a fair price and the customer service and installation was worth it. The technicians and consultants were all professional and got the job done in a timely manner. Would hire again and highly recommend to others. Thank you Shawn, Michael, James, and Butch!"

"The sales person, sold me a 15.5 seer heat pump and and the model it says 14.0 seer, so I asked the technician and he told me that, with both systems equal to 15.5 seer. I wanted to see 15.5 seer on the machine specifications but it does not said. So at this point, I donâ t know if the system installed at my house was 14.0 or 15.5 seer."

"Just started working with Markool this summer and they have been fantastic! When I need service, they are so fast and every person we have interacted with has been polite, knowledgeable and personable. We unexpectedly needed to replace our system during a heat wave and they were super. So responsive and quick. I would highly recommend Markool for all of your HVAC needs!"

"Replaced a gas boiler and installed a new hot water heater. Andy did an excellent job. He was prompt and very knowledgeable. Worked a very long day to restore heat and hot water in the middle of winter."

"I called Horizon to assist with 2 HVAC systems. Both needed repair. They were quick to respond and although they had to order 1 part it was done in a matter of just 2 days. Quick and responsive. Professional, kind and courteous Techs."