Get matched with top landscape minor grading or resloping pros in Winchester, VA

"Excellent. We have been customers for more than 10 years and I have no hesitation in recommending The Pond Doctor. Mark and his team really care about their work and customer satisfaction. Mark is very responsive - he answers queries within hours, and brings a calm demeanor to every discussion about the pond, the aquatic plants or the fish. He explores potential root causes of an issue, presents solution options with cost implications and offers a reasoned recommendation. He never goes to the most expensive solution first, but he does give an honest, professional opinion of what he thinks will work best. He also checks back to see how things worked out. I have never been disappointed. His team is knowledgeable, always willing to educate about pond and fish care. We have been very pleased with this service!"

"My pond is the healthiest it's ever been, I don't know if it's because of backyard ponds, or whatever? But I now have baby fish about 12 of them and I am going to hire them to do my winterization. I got a very professional reminder from backyard ponds in the mail today, and I really appreciate the reminder. Sometimes things like this slip your mind, but it's very nice that they remind you that winter is coming up, and you need to plan for the future. My fish are not expensive, because this is a newly renovated pond. But I'm very happy with the job that they did, and I will recommend them in the future. And I will be using them very soon"

"If you need to replace your underground oil tank, then you're freaking out about the expense and possible catastrophic complications.   So do yourself a favor and call Willard.    This wonderful family company makes everything easy.    

Our very positive experience started with the initial visit by Josh.    Then company owner Billy Willard answered all our many questions.   Considering the options, we decided to purchase a Roth tank.    Not just more compact than other brands, it also has a 30-year warranty.   Willard is the only company in Virginia certified to install Roths.    

Our work was scheduled quickly.    Willard called Miss Utility and also our county -- we didn't have to do a thing.   The Roth tank fit neatly into our garage and Billy and his crew took great care with every detail of its complicated installation.    The removal of our underground tank went really well too, even though the tank turned out to be quite deep.    Frank and Josh worked very carefully to expose but not damage the old tank, and to transfer oil into the new tank.    Then the old tank was prepared so the residual oil could be pumped for recycling.    We hadn't even realized this step would take place, because Willard had made all the arrangements.   Next the tank was lifted and soil samples were taken.      Then, using a truckload of fill Willard supplied as well as the excavated soil, the enormous hole was filled, carefully graded and sown with grass seed.     

You can imagine how many heavy vehicles were in motion to accomplish all this, yet there was not the slightest damage to our fence, landscaping, driveway or house. 

Meanwhile, Tim was connecting the new Roth tank to our furnace, working with ingenuity around the maze of ducting. pipes and wires in our basement.   He wasn't satisfied until he was sure the connection was perfect.   

We thought the entire crew was awesome, and that opinion was validated when the county fire inspector approved everything they'd done.   The Willards and Josh Delaney were not just expert, they were really friendly and considerate.    It was a pleasure to have them around,  They turned what had been a huge nightmare into a perfectly executed solution.    
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"Ace Lawn and Landscaping provided a very professional, friendly and incredibly efficient experience.  Pricing was very reasonable.  Crew arrived on time, did excellent work and was very respectful of property.  Patio and walkway is beautiful and greatly improves curb appeal of home.  I also routinely use Ace for other lawn and landscaping needs and have always been very impressed with the workmanship and integrity of  this company.
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"Good communication through website for scheduling.

Had to re-schedule due to weather

Did everything they advertised, however very little grass seed seemed to take root.  Not sure is issue was my soil, their seed or some other issue(s), but there were no recommendations or any follow up.  They did what they advertised, were prompt and professional - I'm just disappointed with the results.
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"The price was competitive, there was a minor hickup in installation and the install took longer than expected, but overall things went well and now after almost a year, I can say the sump pump is working well and is much quieter than my prior model.  We intend on using them again once we move to install a similar set-up in our new home.
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"The first appointment was missed due to miscommunication. I got an email, then a phone call, made an appointment, then the worker never showed up and they said I hadn't confirmed the appointment, even though I talked to the scheduler on the phone and confirmed it! Calling back was sometimes difficult as the answering machine would not pick up, or only after a long time. So I can't give them a great grade for responsiveness or punctuality. Once they did get the worker out to my house, he did the work quickly and efficiently, so no problems there. For the small amount of work needed, I probably could have hired someone for just an hour for less, but everything offered in the deal was provided."

"Andrew and his crew have always done an outstanding job for us.  He looks at every project with an eye towards drainage and keeping water away from the house--which was important in our case.  Andrew also goes above and beyond and recommends options that are cost saving.  Most recently, Andrew created a landscaping project for us in a very wet spot of our townhouse patio.  We had a general idea of how we wanted it to look, and Andrew provided an exceptional option for cost savings in placing a circular stone slab down.  The quality of work is consistently outstanding.  We would recommend them for any project you have."

"He did a safety check of outlets and made recommendations for up grades in kitchen. checked smoke detectors and made recommendations. Prices were very high to use their service to make improvements.
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"We chose Suncrest based on good reviews on Angie's List and a good feeling we had during our initial meetings with John. Their price, while not the lowest, seemed fair and transparent. Now that we are 1 month past completion, we are happy with the final product, but the experience of working with Suncrest was pretty unpleasant and we would never work with them again.
The project was supposed to take 4 months and it took 6 months. I understand that delays happen, but they were almost never communicated to us. The crew just wouldn't show up, often for a week at a time. John (owner) and Bryan (foreman) seemed to have no idea what was going on with the other person, and we had an extremely difficult time getting them to call us back. Bryan rarely communicated our change requests to his crew on the ground, so work would have to be redone, or was delayed further while we worked this out. Suncrest also had bad relationships with many of their sub-contractors. The work done by some of them was sub-par. For example - the new AC unit was poorly installed and flooded the living room floor. It was very hard to get the HVAC sub to fix this, since they wouldn't return John's calls for a week.
Bryan was supposed to be the foreman, but I felt like we had to nit pick every little details or Bryan would do things in an easy, slipshod manner. For example, they would miss areas of trim painting and then request payment for finished the trim portion of the work. Or they would say the kitchen cabinets were finished, when upon closer inspection by us, several of the doors wouldn't close properly. We felt like generally they had poor attention to detail. For example, all of the existing door hinges and door knobs in our house are gold, but without asking, they installed silver hinges in all of the doors, which doesn't match the gold knobs. Not a huge deal, but when you are paying over $100K, you expect that they will think about things like this.
The only positive part of working with them was the price. Overall we came in less than $10K over the estimate, all due to upgrades and additions to the project we request midway through the work. John was very fair about the prices of the change orders and didn't try to take advantage.
So overall we are happy with the final product, although it took a lot of "harassing" John and Bryan to make things right before we would pay them. But terrible communication means that we would never use them again, nor recommend them to any friends.

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