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"They came out when they said they would, and did a wonderful job."

"Service was prompt, professional and well done."

"All in all good service but price too high"

"Went very well AWE tech was very knowledgeable and thorough. He answered all my questions completely and resolved my areas of concern including potential sources of ice damming"

"Great experience from beginning to end."

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"Dean was amazing - Very knowledgeable, detailed and provided excellent customer service. He went above and beyond and did the install same day. Highly recommend!!"

"They are opportunist and unethical."

"The technicians arrived on time and completed the job efficiently. They were respectful, knowledgeable, and thorough. The improvement in air quality was noticeable right away."

"TR Miller Heating, Cooling & Plumbing I think an obvious first step for the company is to be more upfront with pricing. By offering an upfront cost of $79 to assess a plumbing issue seems reasonable. To then have a minimal price that starts at $494 for something as simple as a 45 minute repair seems very unfair. It is similar to a bait and switch--reasonable to ridiculous. I was very specific in my needs--which was to connect two 1" water pipes 4 3/8" apart. I even forwarded a pic before anyone from TR Miller came out to the residence. The explanation from the manager was inadequate and false. Manager stated pricing was based on 50% going to the technician, 40% for overhead, and 10% profit. While I have already gone through the manager's exaggerated pay rate for the technician repair at roughly $250 per hour, Glassdoor site shows a technician hourly salary ranging from $20-$33 per hour. Even at an hourly rate of $50 per hour, a 40 hour per week technician would be at an annual salary of $100k per year-- which is probably closer to reality for pricing. With inflated non-factual pricing to start for labor and then factoring your overhead and profit off of an inflated labor rate, you literally are overinflating pricing by a large margin. Very unfair for a homeowner enticed to use your service which supposedly starts at $79. Will continue to be dissatisfied with my experience with TR Miller. You are a predatory company taking advantage of people. Based on my math, you would have still had great and more fair margins for a 45 minute job charging $250 for the job."