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"Great plumbing expert that came out the next day and got the project up and running."

"My water heater was broken and Standard Plumbing was the first to return my phone call. It had broken on Christmas Day (Friday) and I had left messages for a number of companies. They were able to schedule me on Monday. The person they sent out was on time and professional. I was a little irritated that he wouldn't even walk over to the water heater until I had agreed to pay about $160 to diagnose the problem. Since I had been told on the phone that the service fee was around $60 and I had clearly told them that the water heater was broken, I wished they had told me that it would really be $160. The plumber spent a lot of time trying to diagnose the problem and then told me that I needed to replace some parts - total cost $525 for parts and labor (that would be the total charge - the $160 was included in the $525). I had to go back to work so I told the plumber to call me when he had it fixed. A few hours later, I received a call from the owner saying that the parts they replaced didn't fix the problem and they didn't know what was wrong. They put everything back the way it was, told me they wouldn't charge me anything at all (really nice surprise) and gave me the number of a specialist that they had already contacted in advance to see how soon the specialist could come out. If they had been able to fix my water heater at the $525, I would have given them mediocre ratings, but how they handled it when they couldn't fix it was really impressive. The specialist came out the next day and had it fixed in less than an hour."

"When my desk top computer failed I called Mr Ferrell. His response time was excellent; arriving at my home the same day I called.
He called me back that evening to update me on what he found. He replaced the power supply and did a virus scan and returned the computer to my home within 48 hours. I found him to be computer savy and very friendly. If we have computer issues in the future I will contact Mr Ferrell.


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"This company has treated me well, especially Mike Museus, who worked over a year (last summer and this spring) to find out why there was a fluid leak in my new AC unit. The leak didn't affect the cooling of my home so I wasn't concerned, but Mike was persistent, even to returning finally with an "expert" to help diagnose the problem. What they found was that the A-coil above the furnace was full of tiny pinholes. On the day this was to be replaced, Steve came before 9 a.m. to remove the defective A-Coil and install the new one. He worked on it all day, without lunch or a break, leaving shortly after 5 p.m. There was no charge, as it was still under warranty. With all that, he still took the time to explain to me why the replacement was so important: that the defective A-Coil could eventually leak enough to damage the furnace below it. Because he was using solder, I believe, to install the new part, he turned on the ceiling fan in the adjacent room to mitigate the fumes. My only complaint is that a few of my vinyl floor tiles were damaged/discolored by the soldering process. That part of the flooring has had water damage before and is missing a few tiles so, after a day of hard work, he may have attributed the damage to work done before. It's not a big deal; I just wish he'd have said something. I have to hand it to Steve, though; he was working by himself, which frequently required him to leave the furnace area to check the outdoor AC unit, then rush back to the indoor work. I think it might have been a two-person job. At least, an assistant could have facilitated some of the work done."

"We had just moved into a new house and ran the dishwasher for the first time only to find water seeping out all over the hardwood floors!  We ran one more load just to be sure it was the dishwasher, which it was.  We called two companies for a quote.  I left a message with SOS, but they returned my call probably within 15 minutes.  The gal on the phone was extremely helpful.  She told me what it would cost for the service call and then explained the Angie's List discount, which I had already seen online.  Whereas the other company was scheduling a whole week out, she said they happened to have a serviceman, Cory, who was in a neighboring town and who was finishing his work route early that day, so he had one more opening.  He was at our house within 20 minutes.  He got on the floor and discovered right away that the drain hose was cracked and needed to be replaced.  We approved the repair and he had it up and running, including testing for leaks with the new hose installed, within an hour.  We ran another load tonight and there's no leaking.  Thank you, Cory!"

Magic & Miracles is not longer open for business.

"Went great!! I loved that he could come out as soon as I needed and the earliest available appointment.  He was prompt, professional and got right to work assessing my sump pump and drainage around the house etc.  He also took the time to lay out my options for a battery backup and work to potentially re-route my drain pipe to the other side of the house and bury it to feed out to the forest vs right next to the house.  I felt way more informed that I had previously been.  He was able to complete the work quickly, efficiently, cleanly well under an hour.  Also, while he was there I asked if he could take a look at my furnace, I could not figure out how to replace the filter and he was able to show me right away.  I greatly appreciated this because I was really perplexed by this matter!!!   I found out My Service Pro does a variety of work and repair and I was happy to keep his information for future use.  I would definitely use My Service Pro again and recommend this company to my neighbors and friends.
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"Quick courteous service. Chad was able to find an efficient water heater within the perimeters of my budget. I would not hesitate to use him again. Thanks Chad"

"We called Cady Handyman Services and a pleasant gentleman discussed our deck project.
Cady Handyman scheduled one of his service tech to come out the follow morning.
The tech arrived promptly at the scheduled time with a friendly ready to fix our problem attitude.
We have raised nails and screws on our deck that always seem to reappear during winter months.
These raised nails and screws made snow removal just horrible.The Cady tech recommened that we remove many of the bad loose fastners and replaced with a new non-corosive styles of screws.
After a complete walk through of our project we were extremely satified.

With our project completed we are now looking forward to the winter to come.

With our total satisfaction with Cady Handyman Services we have again committed to them for our up coming basement project


The Fosland's
Bloomington, Mn."

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