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"Great plumbing expert that came out the next day and got the project up and running."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"My father-in-law came over on Sunday night and attempted to patch the leak with plumbers putty and duct tape. We turned off the water to the house just in case. I called early Monday morning to make an appointment, and was told they couldn't come until Tuesday morning. But early Monday afternoon they called back and said they'd had a cancellation and could come between 2 and 4 pm. The plumber called shortly after and said he could meet me at the house in 15 minutes and was there on the dot. He was very pleasant and helpful, knew just what to do, and suggested that if this would happen again electrical tape would work better than duct tap and explained why. I appreciated that helpful hint. He was very tidy, always wiped his feet going in and out of the basement. He replaced a section of pipe and showed me the bad one and suggested causes for the leak, if I wanted to submit this to insurance. The whole job was done in 45 minutes, and I am very pleased with the work and the experience. There was no attempt to sell more than was needed, and I didn't feel intimidated or conned in any way. I would definitely call them again."

"This company has treated me well, especially Mike Museus, who worked over a year (last summer and this spring) to find out why there was a fluid leak in my new AC unit. The leak didn't affect the cooling of my home so I wasn't concerned, but Mike was persistent, even to returning finally with an "expert" to help diagnose the problem. What they found was that the A-coil above the furnace was full of tiny pinholes. On the day this was to be replaced, Steve came before 9 a.m. to remove the defective A-Coil and install the new one. He worked on it all day, without lunch or a break, leaving shortly after 5 p.m. There was no charge, as it was still under warranty. With all that, he still took the time to explain to me why the replacement was so important: that the defective A-Coil could eventually leak enough to damage the furnace below it. Because he was using solder, I believe, to install the new part, he turned on the ceiling fan in the adjacent room to mitigate the fumes. My only complaint is that a few of my vinyl floor tiles were damaged/discolored by the soldering process. That part of the flooring has had water damage before and is missing a few tiles so, after a day of hard work, he may have attributed the damage to work done before. It's not a big deal; I just wish he'd have said something. I have to hand it to Steve, though; he was working by himself, which frequently required him to leave the furnace area to check the outdoor AC unit, then rush back to the indoor work. I think it might have been a two-person job. At least, an assistant could have facilitated some of the work done."

"Good experience quick visit since actual repair completed under warranty with another company."

"OOps, I told the story in the first paragraph, so I will just say that I think anyone who does not hire Michelle for cleaning and for organizing is making a mistake!"

"Went great!! I loved that he could come out as soon as I needed and the earliest available appointment.  He was prompt, professional and got right to work assessing my sump pump and drainage around the house etc.  He also took the time to lay out my options for a battery backup and work to potentially re-route my drain pipe to the other side of the house and bury it to feed out to the forest vs right next to the house.  I felt way more informed that I had previously been.  He was able to complete the work quickly, efficiently, cleanly well under an hour.  Also, while he was there I asked if he could take a look at my furnace, I could not figure out how to replace the filter and he was able to show me right away.  I greatly appreciated this because I was really perplexed by this matter!!!   I found out My Service Pro does a variety of work and repair and I was happy to keep his information for future use.  I would definitely use My Service Pro again and recommend this company to my neighbors and friends.
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"We called Cady Handyman Services and a pleasant gentleman discussed our deck project.
Cady Handyman scheduled one of his service tech to come out the follow morning.
The tech arrived promptly at the scheduled time with a friendly ready to fix our problem attitude.
We have raised nails and screws on our deck that always seem to reappear during winter months.
These raised nails and screws made snow removal just horrible.The Cady tech recommened that we remove many of the bad loose fastners and replaced with a new non-corosive styles of screws.
After a complete walk through of our project we were extremely satified.

With our project completed we are now looking forward to the winter to come.

With our total satisfaction with Cady Handyman Services we have again committed to them for our up coming basement project


The Fosland's
Bloomington, Mn."

"Paul responded very quickly to our initial request for a visit and was very patient answering the many questions we had during the bidding process. We solicited three bids and Paul's was the winner from a price and value for service perspective. Paul is very easy to work with and we just liked his personality. That played a big part in the decision. The work done is gorgeous. Removing the popcorn ceilings in the lower level and replacing with knockdown was a terrific move. I haven't found a flaw in them yet! Paul made sure all work was done in the time frame we gave him even working until late one evening to make sure painting was done before carpet installers were scheduled the following day. If we were to need more work of this kind again I would definitely give Paul a call."

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