Get matched with top drain line breakage camera locaters in Santa Fe, NM

"Pepe is not only a great problem solver, he calls you back ASAP and is a fantastic communicator. He's a joy to have at our house and I know we can throw any problem at him and he'll figure it out. He's fixed a sewage backup, replaced toilets, cleared drain lines, installed washing machine lines, installed a mini-split and fixed leaky sinks."

"Mark arrived within a few hours and successfully augered the drain, found and removed the obstruction. This is a rental property and he called me immediately to report the results and even sent me a photograph of the obstruction. (a toothbrush!!? )"

"*Update from story below. I upped the rating I gave them because the owner of the company called me up personally and apologized and their insurance company took care of all the clean up and restoration. The owner is a stand up guy at least and made things right. I dont know if the two employees that messed up this job still work there so I did not recommend the company until I would have that information. Here is the original story... *I needed a company with a jetter to unclog drain. When I called on Friday, they quoted $150 for 2 hours for 2 people, if it goes over 2 hours, $75 more an hour. Made appt. for Monday. They call me Monday morning before coming out, they made a mistake, it is going to be $380-$400 for 2 hours and 2 people. The guy gets here around 10am. He hands me a quote on an iPads going to be $590 for hours and 2 people. (bait and switch?). We settle on $450 :( . Second guy does not get there for about another 1/2 hour. They started jetting around 10:50 when sewage water comes up out of the drain by the fridge. They did nothing to suck it up. They stopped the jetting and watched my wife and I try to mop up gallons of sewage water with one mop and bucket while trying to save furniture boxes, etc. I called my son to bring my wet/dry vac from across town because a mop and bucket would not cut it. They continued to do nothing to help. I was about done sucking up the major parts of water when the 1st guy comes to me (about 1.5 hours of when he got there) and says it is gong to be another hour and if I want cleaning, it is going to now cost almost $800. By then I had a company called ******** ******** there with cleaning/disinfect/sanitizing machines ready to clean. I replied on paying for the cleaning. So they started jetting again (without helping clean or suck up the mess they made) and it unclogged within a couple of minutes while I stood there and sucked out the sewage from the source. Unclogged and done. Everything is a mess. After he tells me the bill with his iPad and says it is $590, I ask him if he was going to clean and charge me for it, how was he going to suck up 25-30 gallons of sewage water... He then says We have a wet/dry vac in the van. I then tell him. You mean to tell me that you could have sucked this sewage water out at the source when you were jetting preventing all this mess. He mumbled something under his mask and then lowered the bill to $450 plus tax. I have called a restoration company (walls, vanities, etc... are going to have to come out, claims it may cost thousands of dollars). I had to call a carpet company to come an clean and sanitize. Bottom line, if these two employees of this company had done their job and used their equipment to suck out the sewage at the source, this negligence caused by their company could have been avoided. Its been 2 days since this happened and no one from their company has reached out to us to help with this clean up or mess. We have all this on video and we are seeking legal advice at this point. My advice for everyone out there would be to steer clear from this company."

"Title: Exceptional, trustworthy plumbing — highly recommended Galactic Mechanical & Plumbing exceeded every expectation. After a frustrating runaround with other companies, Jordan drove up from Albuquerque to Santa Fe, waived the trip charge, and quickly diagnosed that I only needed a faucet fixture (not a full sink). He went to Home Depot, installed the new fixture, fixed a few other small issues, and left everything working — all billed fairly for one hour of labor. Jordan was professional, efficient, and honest; Megan in the office was courteous and helpful. As a longtime local with two homes, I’m already planning to use Galactic as my go-to plumber. Highly recommend them for reliable, respectful, and skilled service. Thank you, Jordan."

"The crew did the job, digging up and replacing 40 ft of main water line from the city line to the house, including installation of a pressure reducing valve. Overall COST was pretty expensive for labor considering the PEX tubing for the water line was the pretty much the only parts needed minus the pressure valve. I realize they go by a book that determines cost before work is actually done, though and I agreed to it. Kinda hard to get other estimates when you are in a pickle and need water in your home going asap during the holidays. Job got done and the 2 workers were nice guys. One complaint is I asked if there was a Veteran's Discount and they did include it but it was LESS THAN a 3% discount off the subtotal. Taking a star off for this and another for high labor cost."

Iron Horse Plumbing and Heating is a local, family owned plumbing and heating business serving Albuquerque and the East Mountains.\n \nWe pride ourselves on quality workmanship, clear communication and professional plumbing and heating solutions that stand the test of time