Get matched with top waterproofing pros in Charlotte, NC

"Todd Travis and Darnell replaced non functioning french drains Water just pours off the street, driveway and hill down into the front of my house. The old (9 and 2 year old) drains were not working. Don't call a landscaper to do this work!!! This is a real waterproofing company that understands how water flows. Great job!"

Here at Dry Otter Waterproofing, Inc., we specialize in all of your below-grade waterproofing needs as well as foundation repair needs. Anything from a full encapsulation, to sump pump installations to structural repairs. A home is your largest investment, let us protect it for you. Give us a call today at 704-966-1771.

"The team worked diligently and professionally to Waterproof my basement after hurricane Helene caused water to come into my basement. They had to dig down into the foundation, fix the crack and apply waterproofing underneath my patio. While we haven’t had any big time rain since then, it’s been working against any kind of rain happening so far he also guarantees his work which gives peace of mind. They also encapsulated my crawlspace. It looks very professional and well done. It helps keep the humidity down in my crawlspace, and thus and the rest of my house. I would certainly recommend them to anybody who needs waterproofing solutions."

"The Falcone crew was great from beginning to end. Bobby showed up on time to meet me to hear my concerns and give me an estimate. He explained what would be done and answered all my questions. He did not try to oversell me.
After initially scheduling the work, an unexpected issue came up that meant I had to reschedule. The office staff at Falcone was polite and helpful and got my job rescheduled for my convenience. The work crew showed up on time and called me each day (the job took 3 days) to let me know how the work was progressing. Before the job was done, they met me at the house, explained everything they did and allowed me to inspect the work before I paid them the final installment.
Unfortunately, not a week passed before we had another big rain and it became obvious that the drains originally installed were not sufficient to handle the amount of water. I emailed pictures of the situation to Falcone and they responded immediately. Within days someone was at the house (on Christmas Eve in fact) to put in some stop gap measures to get rid of the water.
The next week, the crew leader from the original job came back with his crew and completed the work. The underside of my house is now completely dry and I do not have to worry about taking a swim when I step off my back deck.
Some might say that Falcone does not deserve an A because they "did not get the job right the first time" but I disagree. I would be willing to bet that this crew never saw a situation quite like mine before and so it does not surprise me that they underestimated the amount of water that would accumulate. What is important to me is that they very quickly conceded the error and promptly corrected the mistake without further charge to me. Everyone at Falcone was at all times polite and professional.
I will admit to some sticker shock about the price. But when all is said and done it was totally worth it and the problem is corrected. I would highly recommend Falcone and would definitely use them again."

"We decided to go with 58 Foundations for our basement waterproofing because of the warranty and the ability to finance our project. The salesperson was very knowledgeable and answered all our questions so that we could make an informed decision. The crew on site worked quickly and efficiently. Very happy with the service."

"My crawlspace needed structural repairs to my wood framing and piers, an internal french drainage system to stop water intrusion, as well as installation of a 10mil floor liner to help keep moisture levels down. FD was EXTREMELY professional from my initial call and on-site appointment, to the guys doing the installation. I was kept informed throughout the entire process so there were no surprises. I HIGHLY recommend Foundation Doctor for any crawlspace work!"

"Still waiting for significant rainfall to determine quality of work."

"Gerber and his teammates Edwin and Kyriee did a great job. They completed the basement waterproofing quickly and professionally. They had to carry a large number of bags of concrete debris up a slippery grass slope, and they did this without complaint. Thank you guys for a job well done."

"Crawl Space Jam did an incredible job of encapsulating and waterproofing our crawlspace! Throughout the project, Chris Venzon-owner, continued to provide progress reports, before and after photos, and to make us aware of any operation that might create noise (critical as one of us works from home). Chris even went beyond the scope and replaced the door to our crawlspace to ensure everything was sealed well. We would highly recommend Chris and Crawl Space Jam to help you with your crawlspace concerns!"

"Routine AC service was performed. The tech had to empty standing water from the drain pan because of a clog and went beyond the call of duty to show us some issues in the crawl. He was very pleasant and took the time to explain things thoroughly.
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