Get matched with top ducts & vents installers and replacers in Ashburn, VA

"To whom it may concern,      I wanted to say how much I appreciate Davy and Seth coming out to inspect my furance. They were able to tell me exactly what is wrong with the system. How it was originally installed wrong, showed me the mold that is growing inside of the system. They removed a return vent jerry rigged filter that I did not know existed. They were extremely helpful and made sure that I understood all the problems that are wrong with the system. When i asked them if they could spray down with lysol before entering the home due to my grandfather's health issues they did it with out making a fuss, and did so everytime they reentered the house. They were extremely professional and knowledgeable."

"JDL HVAC Services was the contractor provided by our home warranty company to repair our heating system. The were initially prompt and came out to the house and attempted to diagnose the problem. The technician though the problem was the circuit board and JDL delivered a replacement from Carrier the same day. Unfortunately, the part did not fix the problem and the technician thought the replacement part was defective. Unfortunately, it was Friday and Carrier wasn't open on the weekend. I specifically asked the technician what would happen on Monday and was told that JDL would get a new part Monday morning and then come to the house immediately to install it. This was very important since we had no heat on Friday and over the weekend and the temperature dropped below 20 degrees at night. Monday was a disaster. Unknown by us, JDL called at 7:30 a.m. and when we didn't answer, they removed us from their schedule. At 8:30, we realized they'd called, and contacted Joe and he added us back to the schedule, but in the afternoon. When a new (more experienced) technician showed up, he did NOT bring any replacement parts. When I called Joe to inquiry why the technician had no parts with him as promised Friday, he said he wouldn't buy another part because he couldn't get a refund on the first replacement circuit board. He also wasn't convinced the heater circuit board was the problem and wanted to do more diagnostics. I also asked Joe why they didn't come out in the morning as originally promised, and he had the audacity to blame us for not answering his phone call which we had no idea to expect. He also blamed his technician for providing us incorrect information. He did put another employee on standby to get parts from Carrier once the new diagnosis was complete. The new technician found another part that had failed and it was delivered with the original replacement circuit board. Both replacement parts were installed. While the technicians were friendly and informative, Joe was rude and lacked friendly or acceptable customer service skills/friendly. He also does not keep his technicians informed (the new technicians couldn't answer any of my questions) and it did not appear the technicians speak to each other when they transfer a repair. Overall this was not a positive experience due to the poor customer service from Joe. He did call an apologize (left a voicemail) after the repair was complete."

"McCrea replaced a 20 year old HVAC system with a new Trane 4-ton XL16i condenser, XV80 furnace and new coils. The salesman, Mark, was very responsive to my request for quote changes or additional items, including financing options. He was very knowledgeable and patient through the entire process as I worked with other companies for competing quotes. As a result of Mark’s recommendations and excellent pricing, I added on a new Aprilaire 1210 filter box (including replacing a portion of the return duct work/box) and an Aprilaire 600M whole house humidifier. I was able to schedule install four days after signing the contract. The installers, Charles and Christian, arrived on time and removed the old and installed the new in about 7 hours. They provided an overview of system operation and cleaned up so well, you couldn’t tell that a significant installation had occurred. I would recommend McCrea, especially Mark, Charles, and Christian to anyone...they were professional and did an excellent job. My home is so much more comfortable with a system that will be better on the summer and winter utility bills."

"I contacted Bluestar Air Mechanical for a second opinion after an appointment with Air One. I have a Carrier HVAC system, and the Air One technician recommended a complete system replacement, claiming the blower was bad, the furnace control board needed replacing, and that there were other issues. Since replacing the HVAC is a big investment, I wanted to get a second opinion. It was only after comparing the service from Bluestar that I realized Air One may have been pushing for a new system sale or lacked the expertise to properly diagnose and repair the actual problems. Isaac, the technician from Bluestar, spent about an hour thoroughly diagnosing and fixing the issues. He found burnt wiring in the furnace and discovered that the wrong capacitor had been incorrectly installed in the AC. Isaac replaced the burnt wiring in the furnace and the capacitor in the AC. After these repairs, my Carrier system was back up and running—without the need for a costly replacement. Bluestar, and Isaac in particular, demonstrated professionalism, expertise, and honesty. They focused on resolving the actual issues instead of pushing for an unnecessary system replacement. I highly recommend Bluestar for their reliable service and Isaac’s thorough and knowledgeable work."

"Installers were very professional and courtesy."

"The two person crew arrived on time and installed the heat pump out in the rain under a 10' pop up tent and replaced the air handler. The whole job was complete before the end of the day."

"Angel was informative and quick! Our AC was on our roof, so he needed to use a ladder to climb up. We were out of the new R-22 freon, He showed us the gauge and gave us additional information with pictures about issues with the way our duct work was installed to make sure that we didn't lose efficiency when we got things repaired."

"It was a superb experience. From the visit by Bruce the sales representative to the installation day to the follow-up from Petro, every single person we interacted with was helpful and professional. When Bruce arrived to do the assessment, we spent time going over the heating needs in the house. After a thorough inspection and measurement of the house, we sat down. He showed me a few options, all of which were going to provide good service. I ordered a unit at the end of that meeting. The installation day was just terrific- the entire work crew that showed up were everything I would hope to find: Upbeat, informative, hard-working, focused. The job was finished before end of day as promised. The heater room is now immaculate, with new piping and a new heater. It was like watching a pit crew at a NASCAR race. Everyone had their tasks, they moved carefully but quickly. The materials were all laid out in order, etc. Just a totally professional approach to their work. The crew boss answered any questions I had. The follow-up for a normal inspection of the furnace chimney was scheduled the day after the installation. I’ve gotten calls to insure we are satisfied with the work. Satisfied barely covers it- I am pleased to write this kind of review. Without hesitation I will recommend Petro to friends and family throughout the Philly area. Peter A. Elkins Park"

"Excellent!!! They made the appointment right away, came out and it need replace. A soon a they got approve, they installed within two days after approval. They send a text with a picture on who is the tech. With a paragraph about them."

"Great -- they call to set up the appointment, talk to me to choose a good time for both of us, call to say they're on their way.
Very thorough, they answer all our questions regarding our furnace, AC, humidifier, everything.  We had them install the whole thing for us back in 2007.
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