
Serving Beaver Falls, PA and surrounding areas
Approved
In business since 1982
Free estimates
Emergency services offered
"I had a 30 year old furnace on its last legs. Given I am someone who always does a lot of research before moving forward, I did some online research and besides the company that had been servicing my existing HVAC equipment giving me a quote, I contacted 5 other companies for bids on a new furnace and AC system. In my research, I read that the quality of the install is just as or more important than the brand of the equipment. And I definitely noticed a difference in the knowledge and expertise each company presented when I met with their company sales rep / estimators. I ended up with 7 quotes (one company quoted two different brands) but two reps really stood out from the rest with their knowledge. One was Lonnie Auten with Wade Heating & Cooling. Lonnie and a Trane rep were the only two who took the time to do calculations to ensure the system was properly sized (the others just looked at the size I was replacing and asked if I was happy with how it kept the temperature). Lonnie and the other gentleman were also the only two to notice a couple issues with the way our old company had installed a humidifier. In fact, even though I just had the furnace serviced a week prior and mentioned the humidifier was leaking – the old service tech did not fix it. Lonnie saw it was leaking, went out and grabbed a tool from his car and tried to figure out the issue to stop the leak. He discovered a slight crack in a supply hose and said he could have his techs fix it if they did the install (in the end I had them replace the entire humidifier). Lonnie and the other gentlemen were also the only two to talk about federal tax credits and to ensure the whole system was AHRI matched to qualify for those tax credits. They both took the time to answer all my questions I ended up with 2 quotes on Carrier, 2 on Bryant, 2 on Trane and 1 on Lennox equipment. While not the cheapest quote, the quotes provided by Lonnie and the one Trane rep were pretty competitive. I actually had a lower quote from another Carrier dealer, but I just felt much more comfortable that Wade would provide a higher level of installation and service so chose to move forward with them. My installation took place over two days and the two installers, Scott and Brandon were very professional, on time and did a great job. They asked me if I had any questions up front, told me what they would be doing that day, and kept me apprised calling me down when needed to ensure I was ok with a few placement decisions they had to make. They cleaned up everything, walked my wife and I through how to operate everything and made sure I was satisfied. Based on my experience, I would definitely recommend Wade to others. In fact, based on my interactions with Lonnie and before my install was done, I gave my daughter and her fiancé Wade’s name and number as they needed a pressure relief valve on a heating boiler in the house they just bought replaced and were not having any luck finding someone to service it in a timely manner. Wade was able to come out, order the part and plans to install it for them next week. Very happy with my experience."

































