Get matched with top swamp cooler service or repairers in Bentonville, VA

Three qualities all of our people have that make us Northern Virginia, D.C. & Maryland’s #1 Home Service Provider. That’s the F.H. Furr Difference.\n\nF.H. Furr is D.C., Maryland & Northern Virginia’s premier plumber, HVAC contractor and electrician. F.H. Furr is A+ rated by the Better Business Bureau and has consistently been voted Best of Prince William County for HVAC, Plumbing and electrical.

"I have them come out twice a year for maintenance. I pay nothing when they come, I have a contract with them. They check the two heat pumps I have for routine service. They were here before and said I needed to fix something. They said it would be $1800 for repair it, so I should just get a new unit. To make a long story short I talked to a friend who works on air conditioners and he said it would be $300. They tried to sell me on something, the service is fine."

"Computer did the "gotta send info to Microsoft" but when tried to reboot it ran through automatic repair without success. I did all the alternative without any success. He came and picked up the hard drive on Tuesday and returned it on Saturday. Fortunately he was able to "restore" without any data loss. Very happy with outcome."

"Initially ran into an issue with my home's gates failing (it wasn't the companies fault) and then had to make a couple service calls because humidifier wasn't properly installed after the first couple visits. Overall the customer service was great, and techs were very responsive and explained the process very well. Would recommend for future work."

"Called DM Select after an A/C repair person with another company called to postpone a second service call because he could not find freon for my unit, saying he would call when he did. DM gave me 3 time ranges to come out the next day for a free 2nd opinion diagnoses, so I saved $95 on that, although the $95 would have gone toward any work done. I was called 30 minutes before Christian's arrival. He was very knowledgeable, professional, patient and explained a variety of options. My heating and A/C units are 13 years old. He explained why this unit may not last as long as the previous unit which lasted 22 years. Newer units are made of a lighter metal but are more efficient. The freon used in my unit is being phased out by EPA, so difficult to find and can be expensive. (I had recently read something about that online). He had this freon on his truck so I didn't have to wait for him to find some and return at a later date. A clear advantage of working with a larger company. Christian gave me the pros and cons of just adding sealant for the leak (which he said appeared to be in the coils) and freon: may last 1-3 years, will depend on use, the condition of the unit and size of the leak. When the system ran out of freon the coils warmed up releasing a lot of water down through the heating unit and onto my basement floor. There was a lot of water but it dried after a couple of days after the unit was turned off. He tested the heating unit to be sure water that leaked through it did not damage that unit. Works, at least for now. Christian gave me options with pricing: adding sealant and freon was, of course, the least expensive so I went with that. The price was $50 higher than the quote given by the other contractor, but it was worth it having them come to my house the day after I called with the sealant and freon. Other options included replacing the coils (there is a waiting list for these older coils and they may not be available), replace just the A/C, or both the A/C and heating unit. I decided to wait hoping I could get another few years out of them. I appreciated DM Select's quick response. Wish I had called them the previous week as my A/C died at the beginning of a very hot few days."

"the service went very well. I was disappointed that he didn't move the dryer out and cleaned where the vent entered the dryer. I guess not too many vendors do that anymore. The cleaning from the outside did make the clothes dry faster.
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"Everything turned out well in the end. They had a few problems on the way but they fixed them. We’ve had them out for different things like the furnace, air conditioning and things like that. The main problem this time was, it wasn’t the same person that came out each time. One person made a mistake and then someone else had to come out and fix it. The person who made the mistake should have noticed they were doing something wrong. I don’t know if they were less experienced or if they didn’t pay attention or what it was. When we called and said there was a problem, they did get it corrected. They sent out somebody I guess with more experience and he took care of it. Overall I’m happy and would use them again. They did our furnace several years ago. I haven’t called or compared their prices to anyone. I have talked to friends who have had similar things done and they said the price is probably about right. It wasn’t a very professional way to did it though. I would use their services again in the future."

"It went well. I am now able to get ice. I answered yes to was money paid or were services performed. The answer isYES the services were performed but NO to money paid."

"Service was good, they very on time, very friendly, and considerate. Their prices were pretty reasonable."

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The guys that showed up were great, very friendly, and ready to answer any questions I had.  They did their work quickly and cleaned up afterwards.  They also got me an extra discount on the repairs.

There were no high pressure sales pitch or scare tactics used.    There was no bait and switch or 'limited time offers'  to push the sale along.

The front office person I dealt with could have made more of an effort.  The day of my repairs, I was called and told the Credit Card Machine was not working, so I would have to pay by check, or my appointment would have to be changed to another day.  I was then called back after several minutes and told that a post-dated check would be acceptable if funds were not currently available.  I understand that the Credit Card System was being changed over, but there should have been some thought put into this before calling anyone.

The B for responsiveness is for the front office, not the workers.

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