Get matched with top doors installers or repairers in Block Island, RI

"I called Pride on the advice of a local realtor. An upcoming commercial building sale required work to be done immediately. We had a jammed lock on an exterior door and needed a locking knob on an interior door. I called on Thursday, needing the work done on Monday. I left a voicemail message, and the callback came in minutes. On Monday morning, the work was done and I had an emailed receipt. As a plus, both locks were keyed the same! I learned in a call that they do door repairs and alarm wiring too. They have over 20 years experience and are happy to explain their work. I will definitely use Pride Locksmith in the future!"

"Replacing of the doors and gutters went great. Rob from Exact was meticulous about his work replacing our door and super clean after leaving each day. Gutter install went fast and painless. Would hire Exact again in a heartbeat."

"We recently had a complete roof replacement. Before proceeding, we did comprehensive research of area companies and Vista came out on top, with good reason! All appointments were not only on time but were extremely punctual. We met first with Product Specialist Holly, who was enthusiastic, very knowledgeable and helpful. While at our home assessing the proposed job, Project manager Rick explained the entire process in layman's terms. The day of the job, Project Supervisor Marc arrived early and went over the entire job with the crew. All company representatives left us with a business card with their cell #'s to call if we required anything. The installation crew was amazing. They arrived early and began immediately. They were no nonsense, very focused and, worked like a well oiled machine. All Vista team members were polite and respectful of my special request to be cognizant around some of my more cherished trees & shrubs. Vista was fastidious in their care for my home and lawn, not one speck of debris was left behind. Vista, the installation crew, company representatives, everyone, exceeded our expectations. Vista stands behind their work and products. If you wish to relax after a major home improvement project knowing the job was done correctly, you will want to consider Vista. Dan & Kim Belchertown"

"UPDATE #2:
Windows, sliding doors and front door are finally finished.  The installers did a fantastic job.  The windows we ordered were not the ones we received.  We ordered the SoftLite Pro window and received the Imperial LS.  The LS is a better made window as it's one of the upper tier SoftLite windows but with the standard glass package ends up with a slightly higher u factor (0.28 vs 0.27 for the Pro).  Plus, the opening is a little smaller as the Pro has a thinner sash.  But it really isn't enough of a difference to gripe as the windows look terrific.   SoftLite offered us a credit for the rebates so we could purchase a new AC unit that would fit the narrower sash, which was a solid gesture on their part.  

The sliders we ordered were not even offered by SoftLite.  So we ended up with a triple pane 0.26 u factor slider for the cost of a double pane 0.27 u factor (which is not made, it's actually a 0.28 u factor double pane slider).  The sliders are seriously heavy.  I'd recommend anyone considering sliders to get the triple pane slider since it's all glass, there's a lot of heat transfer - better to have the extra protection here.  

The ThermaTru door had a couple cosmetic dings from the manufacturer - extra caulk, a slightly cracked frame.  Again, easy enough to just fix those issue than to get bent out of shape about it.  

All in all, it wasn't the smoothest job and there were real communication issues.  The owner had other issues he was dealing with so I can understand it to some extent.  Still, as a business, communication is key.  The installers were great - really courteous, really professional.  They worked right through for two and half days to get the windows and front door done.  Then came back for another full day to do the sliders.  

Most contracting jobs will have problems - this one had more than it's fair share.  But the key is to acknowledge the problems and make them right.  They did that.  And in the end, the product - the whole reason for the job in the first place - turned out beautifully.   


UPDATE #1:
Received a call from the owner on Monday, 27 July.  He acknowledge problems and is trying to make things right.  There were very real issues with communications, scheduling, and ordering as the sliding doors we ordered were only just submitted on Monday 27, July, even though we ordered them back in early June.  The 4-5 week project we were quoted will end up being an 8-10 week project and the window and front door portion will be installed (I hope) the first week of August.  I will continue to update as the project progresses.  I'm hopeful the worst is over.

After calling several times to find out the status of our install, since we were a few weeks past the original time quote and I still hadn't been contacted, the run around started on 17 July.  Apparently the windows were manufactured and were shipped to the contractor but there were no sliders.  In fact, no one seems to know where the sliders are or if they were ever ordered (I say apparently because I have no way of knowing or verifying this) .   Still, the windows were in so we were told we would be able to at least get that portion of the job done and when the doors were available, they would come back to do those.  The first date we were told they would be installed was Monday, 20 July.  The owner, Steve, called and asked me to call him to confirm the Monday install.  That call was on Friday the 17th and I returned his call on Saturday AM and left a message saying that Monday would be fine.  Monday AM I still hadn't received confirmation about the install so I called Monday AM.  The installer was doing another job and he wouldn't get to me until the following week (27 July).  On that call, I was also told that Steve would get to the bottom of the mystery of the disappearing slider doors.  I have called 3 times since Monday the 20th to get an update about either the window install or the sliders.  It is now Monday, 27 July and I still have no idea if my windows will be installed or if the sliders we ordered and paid for were ever actually ordered."

"Excellent work. We purchased natural cherry cabinets in shaker style, with the panels made of solid wood rather than veneer. That is more difficult work, as each panel has to be constructed from several planks. Moreover, the clear finish would leave any flaws more visible. Simply put, the doors are beautiful--flawless in both construction and finish. They are similar in quality to custom cherry furniture we own."

"Material delivery only. A bit expensive but a quality door that is sturdy."

"It went very well. He is coming back to replace the doors that open to the washing machine and dryer. My new dryer does not allow the doors to close correctly. I could not be more, pleased with his work. I will call them for all future projects."

"There was more construction work that needed to be done before painting than originally thought.  The contractor worked his way around the house making the necessary repairs, starting in the front and ending in the back yard.  This way the painters could start on the front of the house.  All construction work was top-notch and definitelyy should have been done years ago.  The extent of the repairs was a little more than what was included in the original estimate, and resulted in a $400 up-charge, but once we saw the finished product, it was well worth the extra money.  There is something to be said for peace of mind.  The house has never looked this good."

"The windows were manufactured earlier than we expected and we were promptly contacted about installation. Although we were told the installation was scheduled for two days, the four man crew that arrived was able to finish in a single day! Each window was installed with the same consistency in quality and efficiency. Furthermore, the crew did an excellent job protecting our floors and furnishings in every room. When it comes to evaluating the installation crew, we couldn't be happier. Regarding price, we probably paid more than we should, but that's on us. We advise getting several other quotes first and then get Castle's quote. This will definitely help in your negotiating. The windows have definitely helped to eliminate draftiness in our home and helped to maintain a consistent temperature."

"Great! Cleaned gutters, fixed lawnmowers (3), cleaned garage, fixed garage door, moved heavy equipment, etc. Derek showed up on time and was very friendly and professional. He returned my calls quickly. Would definitely hire again!"