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"We highly recommend W.R. Granger. He responded immediately, came when he said he would, gave us a fair quote, completed the replacement in one day even though it was a long day. Then he went over the system, maintenance and warranty. He is a hard, committed worker."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Mike and Crystal were very professional from the first phone contact through the completion of the work. They showed up on time, their work was neat and they worked very efficiently. My windows were in pretty bad shape. They really took their time and prepped them very well which showed in the finished product. When asked to redo or touch up anything it was done without question. In the end we received a very good paint job on a timely basis and at a competitive price. I have already recommended Mike's Painting to others in my neighborhood and would use him again for future painting needs.
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"I cannot speak highly enough of David and his team. When I got a moderately high radon reading on the home I was selling, I had to take care of it quickly so that my closing could go through. David worked me into his schedule and came to my home the day I called. He was delightful, did a thorough inspection, and gave me an estimate. I subsequently got an estimate from another vender, and it was $1,000 more! Not only that, but David had figured out a way to perform the remediation without installing unsightly pipes either on the inside or outside of the house. This involved him working in a very shallow attic space to run the pipes up through the heating ducts, but he was happy to go the extra mile. On the day of the work, David and his wonderful assistant Ryan arrived on time, and spent the better part of a day installing the system. They were convivial and professional without being the least bit instrusive  - I enjoyed the experience! After the installation, David explained it to me in detail, and left a radon kit so that my buyers could check the new levels. Not suprisingly, my buyers are more than happy with the results. If you need to have this job done, call David. You won't regret it!
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"Technician came to the house and analyzed the problem. It was determined that the cost of repair was over the allowable Choice Home Warranty limit and it should be replaced. Choice Home Warranty issued their replacement cost. This cost was unacceptable and I challenged their figure. After some negotiation I was offered an increased settlement amount. I still balked at their offer but I was told to take it or repair my old microwave. I finally accepted their amount, even though it is still well below what it will cost me to replace the unit. I might add that the existing microwave has the convection feature and I want to replace with same features. The cost that I will receive also does not include any removal, disposal or installation costs. At this time I am debating whether I will continue with Choice Home Warranty or consider other options."

"It went fine.  I had one situation where they put vent on the top of the roof but on backwards and they replaced it. Overall, they did a good job cleaning it but that was a little reckless, I thought, a little careless. They did a good job cleaning the lint out but the only problem I had was the way they put the vent back on. "

"The person that came out to discuss it with us she was wonderful, she new everything and every question we had she either answered it herself or found the answer elsewhere. The gentleman that arranged the installation was really good the installers were clean and left everything very neat. I was very satisfied with them."

"GREAT! had no idea what i was doing and the task at hand was way out of my realm. Casey went and explained what i needed, and why i needed it. Picked up the new part, gave him a call and he installed shortly after that. He was highly recommend to me and will most definitely will be giving him a call again! Great service, fast and honest."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

Beach Construction provides electrical design delivery, installation and repair services for your latest home improvement projects. Call for details today.