Get matched with top heat pump repair or service pros in Burlington, NC

"I used them all the time they do the semi annual check ups installed new heating units last year. They're easy to work with."

"did a great job fixing my heat pumps"

From the professionalism of our Comfort Advisors, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. We only charge $50 to come out on a service call.

"Ricardo found the problem, fixed it, and explained what had happened during a required inspection. "

"Great service"

"He had to often come and go for parts due to unexpected difficulties. He also did not have the right tools which caused the project to take additional time. "

"Individuals representing the company arrived at our property in an Alamance Air Solutions vehicle and represented that they had an HVAC condenser compatible with our existing system and that they would install it. $700 was collected for the unit upon delivery, and payment was requested in cash. We were told they would return within a few hours with additional tools to complete the installation, but they did not return. Our existing HVAC system is an R22 3-ton system, but the unit delivered was an R410A condenser, which is incompatible with our system and cannot be installed as represented. When we opened the unit, interior components appeared burnt and heavily corroded. After discovering the issue, we requested the return of the $700 payment, but that request was refused. We have documentation including video footage of the company vehicle delivering the unit, photos of the equipment delivered, and communications acknowledging the transaction. Update as of 03/19/2026 In attempting to edit my previous review due to a response from the owner - I?d like to clarify that the recorded conversation was WITH the owner of Alamance Air Solutions admitting responsibility of the sale, delivery, & promise of installation."

"I could not choose repair of well cap but Happy Home does do plumbing repairs. After 30 years the well cap started leaking. Mike came and immediately found the problem. Parts had to be ordered and Mike and Calvin did an outstanding job repairing an old old piece of equipment. Mike came the day I called Happy Home to help with this problem. I highly recommend them!!"

"I have read Stephannie's and Michael's reviews on the BBB website and agree wholeheartedly with both. I chose this company because it was BBB accredited with an A+ rating, but unfortunately did not see these two reviews before I asked them to do a routine maintenance service on my furnace in preparation for winter. My system was working fine before they arrived. I got the sales pitch as well, but in addition, the technicians completely disabled a whole-house working furnace (saying that it was the law) before leaving me with no heat at all for the entire home, three days before the coldest day on record in two years (14 degrees), and fourteen days before Christmas. To say this is irresponsible (if not dangerous) is an understatement. I would not recommend this company to anyone. Steer clear."

"Knowledgeable and very good diagnostics. Lived up to the name of Call Dad with Dad jokes. Very good customer service"