Get matched with top swamp cooler installers and replacers in Burnet, TX

"Butch called back right away. Came out in a timely fashion. Got one unit working. Then he said the main board was malfunctioning on the downstairs unit and would have to be replaced. It would cost 1200 or 1300. But if we spent a little extra on a service contract he would wave the trip fee and it would be 1100 something. Okay. We did that. It was too late for him to get the board that day so he came out the next day to install the board. But the unit still didn't come on. He said the thermostat was bad and it would we 300 to 500 to replace the thermostat depending on what we wanted. My husband told him we could do that ourselves. Just by pass it and get the unit working. Then he came down and said that the blower motor was out and it would be 1800 to replace the blower motor or 2400 to just replace the whole unit and then we'd be under warranty again. I told them I wanted a second opinion before we did that. I called Ed & Sons they came out, confirmed that we did need a new thermostat. And said they could rebuild the blower motor for around 100$. I ordered two new thermostats for 300 for both of them and my husband installed the thermostats. The work they did was fine. But I felt like they were more of the school of let's just replace parts until it works or we can sell them a new unit. Rather than what can we fix."

"The first technician added coolant and thought the problem was fixed. Later the same day a second technician arrived because the unit was still not cooling. The second technician discovered a broken part on the outside unit and replaced it. The second technician was very thorough and determined to find the problem. The first trip charge, with coolant, was $476.42. There was no service charge for the second trip, only for the new part, an additional $198.38."

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Patti, was friendly, quick to respond to requests, overall great customer rep for the company...made selecting Pro Star as our provider very easy.  The tech, Robert was friendly, courteous, helpful, conscience and explained in detail what he was going to do before he did it when replacing the RO system.  They didn't as many companies will do try to upsell anything and as any good tech he also viewed our water softener was a very old one (over 17 years old, not even in market any longer) and simply offered a brochure of their systems, highlighting some of the advantages to include their service whenever we might need it.  There was no arm twisting or hard sells involved from either Patti or Robert. 

After review and further discussions, we decided to go with their system, Puronics and added the water softener to the contract.  As I always do, I asked for better pricing and since we were buying both a water softener and RO system...they were more than accommodating, giving us a better deal than I even expected.  A+ in my book. 

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"Everything went smoothly up until I had a ceiling leak and we found that the condensation line to the other unit was broken during the installation. It was not carelessness but a poor design by the builder of the home. Anyway, they agreed to fix it and the damage it caused, without any need for me to make a lot of noise. My only complaint was that the repair was long and drawn out taking 4 or 5 visits to complete and the repairman was good but never came on schedule."

"Went very well, fixed my computer quickly, worth the money
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"Beau arrived on time and proceeded to replace two GFI outlets that had previously shorted out (and fried). He diagnosed the problem as only being those two outlets and completed everything in a timely manner. Also put my break box panel back on for me and adjusted another outlet for no additional costs. Great customer service and am looking forward to having them return in the future to replace our breaker box and install some lighting, once our renovation funds are received.
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"Called and asked them to bring and install a thermal couple on a gas water heater, because pilot light would not stay on. They sent a Master Plumber, who looked at the pilot light and said it would not stay lit and Tried to sell me a new water heater. They then sent 2 plumbers, took 5 minutes to replace TC. Water Heater works fine now. Cost $205 not $1600 for a new heater."

"Our A/C system went out, we called a company that we had used before. The guy came out the next day to look at it, he told me the fan motor was out and that he could replace it for $355, or I could replace the whole Lennox system for $6,100. Regardless they were too booked up to do it for at least two days.. So I called a few family members and I was referred to Green Leaf Air. I gave them a call and I spoke with Ben, I told him what was going on, and he asked me to send pictures of my system. I sent them, and he explained that that particular system was not at all worth $6100. Ben explained that I was being completely ripped off. He said right over the phone that I could have a brand new Ameristar system installed for $2000, and they could come and install it that day. Two hours later the sweetest A/C guys were out at our house, installing the brand new Ameristar. I am still amazed at the honesty and integrity of this company and their employees.. We are SO grateful for this referral. I have never dealt with an A/C company like this, they didn't trick me into ANY hidden costs, or even try to sell me something.. Ben simply told me the price, my husband and I immediately agreed. The installation was quick, and the price was the LOWEST price I can find for a brand new complete Ameristar A/C system. Best Air Conditioning company by FAR. We are truly blessed and overly satisfied with Green Leaf Air, their products and prices, and customer service."

"From start to completion everything for the initial quote, to showing up on time, to completing the job quickly and cleaning up was absolute professionalism. Kent , the owner, was great and everything he told me was correct. I have waited to post my evalution because I wanted to receive my first utility bill after completion. My utility bills in the summer were ranging from $250-$300 a month. I have a 2267 square foot home with a pool. My first bill since my new installation was $200.00, a wonderful drop from last year. The pool uses a lot of energy. Before, my garage was incredibly hot in the summer and I can really tell the difference. I leave my thermostat on 78 and it is actually cold at night. I highly recommend them.
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"They did a great job, gave a great price, and even upgraded the system without increasing the price. I would highly recommend them and I would hire them again."