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"Les is MORE! His service was awesome. We are building a home and wanted to test the spray foam insulation un trhe ceiling and spray cellulose in the walls and find out if it was worth the money and also meet the County requirement for Building Thermal Envelope Test. Les knew exactly what we needed and even submitted the paperwork the following day to the County for us which was approved the next day. When we called other companies, they were twice as much and just didn't seem as knowledgeable or helpful. Less didn't just make us comfortable with our decision but confident that we were in great hands with him. I'm very thankful we hired Les because we passed the test and also important he pointed out items that needed addressing and items we could improve on! Les quickly got us scheduled, was on time, and finished the job as well as submitted the paperwork for us to the County....superior service that deserves bigger stars or more of them!"

"The installers were top notch. They did a fantastic job which is the reason why I would recommend Summerlin Energy. The office staff though was terrible. They did not provide any information to me unless I asked for it which I needed to do a few times. I need to add some information which I think is important. I knew the "Salesman" for two years. I informed him a while ago that I was going to install a solar system but needed some more time. During this period I would get phone calls from him to see how I was doing. I would mention that nothing had changed and that I would contact him as soon as I was ready. This went on for app. two years. I finally contacted him and he came over and provided me with the system I needed. I signed the contract and looked forward for the installation to begin. I never received any calls or e-mails so I called him. Most of the time he wasn't there. To make a long story short I finally did get in contact with him and he gave me a date. He mentioned that they had been waiting on parts. He did not tell me this until I asked him what was going on. My "salesman" was extremely unprofessional. Once I signed the contract he disappeared and I had to call the office to find out everything. I felt like I was annoying them but unless I called I heard nothing. Mistakes were made by the office on what was being installed and I had to remind them to correct it. I did not get all of the paperwork back when the job was completed and had to request it. Not once did I get any calls from the office on anything. I had to call them and that sometimes required more then one call.
I was told that they were busy which caused some of the issues. I do not accept that. They salesman should have assigned someone to be my contact from the start. Someone was finally assigned to me once the job was done. How appropriate. As I said above, the installers were great and that is the only reason why I would recommend them. Just be aware of the office. Make sure you have a salesman who will contact you with all the information without you having to constantly call them.
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"I had difficulty in setting the appointment.  It was originally set for the day after Thanksgiving, 11/27, and I was told they would call if they decided not to work that day.  No one showed and I did not receive a call.  We reset the appointment for 12/10.  They came out on 12/10 at the appointment time specified.  They refastened all slipped tiles, caulked a broken tile and sealed a few areas.  I know this because the roofer took photos on his phone to show me the problem areas and the repairs made.  I was very pleased with their work and their professionalism.  Other than the problems with setting the appointment, I was very happy with the service.
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"It went good all the way. We called set up the appointment, Robert Sprague came over he was very professonel gave us a honest appraisel. Had them come over the next day they where on time and did a great job."

"They are in the process of sending out an engineer"

"These guys define good customer service!  Both Michael and Stephen both clearly have huge interests in seeing their company do well, as well as huge interests in delivering quality products/services. It's refreshing to see the owners of a company getting dirty with their employees, overseeing the install jobs to ensure quality, and to give peace of mind to customers.  Additionally, they came back to the house about a week after install to perform a full QC check of the entire system... we needed an additional vent tube installed for a room that didn't get proper air so they came back without hesitation to make the system run efficiently - That's how it should be done!  I would say these guys, their employees, and this company as a whole are the exception to the modern rule of mediocre customer service.  Good work!   
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"The best I've ever worked with. They're honest to the bone and very good at what they do. They're very knowledgeable and personable."