Serving Cassville, GA and surrounding areas

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Serving Cassville, GA and surrounding areas
Approved
In business since 2004
Customers say: Super punctual
"We discover a leak in our main water line. With Richard Kashi's recommendation, we used a leak detection service to avoid digging in multiple locations. They found we had at least two leaks in the line. Richard and the leak detection pro recommended replacing the entire line since two leaks meant a serious problem. The line had been replaced about 12 years before, but they cut corners leading to our problem. The line replacement team was amazing. They ran a new, parallel line into the house above the previous leak. They also were able to tell me why we were having problems with the leak and through our wall from the old line. The difference in quality between the two was quite clear. They installed elbow joints instead of bending the copper, rerouted our pressure regulator in front of all other outlets (another mistake, wrapped the copper line with heavy tape before running it through the line so the wall wouldn't rub, and then pressure sealed the wall from both sides. I wish I had used them the first time."

Serving Cassville, GA and surrounding areas
Approved
In business since 2014
Emergency services offered
Credit card accepted
"The job went very well. Todd responded quickly and scheduled the job. Technicians Andrew and Eric did a great job replacing the pipes, fastening them, replacing the valves, etc. They were very dedicated and worked through day and night in the cramped crawl space. They are also very personable and nice to work with. Very happy with the job and the staff."





+4

Serving Cassville, GA and surrounding areas
Free estimates
Emergency services offered
Warranties offered
"Responded to service request early in the day and promptly scheduled a later same day visit. Promptly diagnosed the problem and discussed repair plan and cost. Arrived with necessary parts and tools and started and completed the job. Professional and personable experience."

Serving Cassville, GA and surrounding areas
Approved (Corporate)
In business since 1898
Free estimates
Emergency services offered
"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company. <br /> Technician arrived on time, was very professional and quickly found and fixed the problem. Unfortunately, I didn't <strong>explicitly tell him to review any repairs with me prior to making them. </strong> <br /> I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor. $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement. <br /> <br /> <strong>Update to Provider response 7/1/2014<br /> </strong> <br /> <strong>***DISCLAIMER***</strong> <br /> To anyone reading this review. I <strong>AM</strong> qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly. <br /> <br /> I have no complaints with the technician, he was competent and professional and did a great job. <br /> <br /> In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price. I don't feel like it's out of line with the market cost. Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem. I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline. <br /> <br /> Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well. <br /> <br /> However, I didn't have to drive anywhere or wait for shipping because I <strong>ALREADY HAD THE CAPACITOR</strong>. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend. <br /> <br /> I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved. Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on. <br /> <br /> While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you understand the reason for my dissatisfaction."




Serving Cassville, GA and surrounding areas
Approved
Super Service Award Winner
Free estimates
Warranties offered
Credit card accepted
"I’ve known Jimmy for most of my life! He’s a hard worker and always goes above and beyond when doing a job. Jimmy has helped my family out several times since I’ve moved back home. He’s worked in this industry for such a long time and knows plumbing systems very well. Anytime I call him, he comes by within the next few days and always gives me a great price. Jimmy Head is my first phone call any time something goes wrong in my house! Jimmy is a family man and would give the shirt off of his back for anyone that needs it. I’ll never use anyone else when we have plumbing issues!"





+7

Serving Cassville, GA and surrounding areas
Approved
Super Service Award Winner
In business since 2008
Free estimates
Emergency services offered
"Dylan was extremely friendly and installed our faucets and toilet efficiently and did an excellent job! Will use Absolute for all of our future plumbing needs! "





+2

Serving Cassville, GA and surrounding areas
Approved
In business since 1996
Free estimates
Emergency services offered
"Both inspections were very thorough, professional, and the technicians were very informative. The only issue arose when came to billing with plumbing. Though I had thoroughly explained what I needed and wanted with the office staff, and was quoted a $79 fee I was presented with a $439 bill. When I contested this amount the tech showed me the amount listed on the card they are given for pricing. He then called his supervisor who agreed to the $79 fee. Positive in the end on that one. During the plumbing inspection the tech found an issue with one of the toilets. I inquired about the price for them to install. I was quoted $849. Needless to say, even though this included the supplies, I did not choose to use Ragsdale for this need. Finally, at least one of the staff in the office was neither interested or seemed to care that Ragsdale was listed with bad information on their listing on Angie's list. Nor did she seem interested in answering questions I had about services. If it were not for a subsequent call to Ragsdale and another office staff person I would not have found the awesome techs of Ragsdale. Seems to be a bit of disconnect between office staff and the techs in the field."

Serving Cassville, GA and surrounding areas
Approved
In business since 2006
Free estimates
Warranties offered
"Gabriel responded quickly. When he arrived he walked me through the steps of what he was looking at when doing the camera scope. He gave me a good score on my plumbing which put my mind at ease."




Serving Cassville, GA and surrounding areas
Approved
Super Service Award Winner
In business since 2017
Free estimates
Emergency services offered
"Faucet washer replaced under warranty."





+11
The Cassville, GA homeowners’ guide to drain line breakage camera locates
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- Plumbing - Multiple Projects
- Shower Pan Install
- Plumbing for a Remodel or Addition - Install
- Plumbing Item Repair
- Water Heater - Repair or Service
- Sink Repair
- Steam Shower - Install
- Faucet Install or Replace
- Walk In Tub - Install or Replace
- Drain Repair
- Shower Install or Replace
- Pipe Repair
- Tankless Water Heater - Install
- Water Main - Install, Replace or Repair
- Sump Pump - Repair or Replace
- Drain Clog or Blockage - Clear
- Sewer Main - Clear
- Faucets, Fixtures and Pipes - Repair or Replace
- Plumbing Item Installation
- Sink Installation
- Pipe Installation
- Faucet Installation
- Whirlpool Bathtub Install or Replace
- Plumbing Multi-Item Installation
- Water Heater - Install or Replace
- Sewer Main - Install, Replace or Repair
- Drain Installation
- Plumbing Multi-item Repair
- Toilet Installation
- Bathtub Install or Replace
- Sump Pump or Interior Foundation Drains - Install
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