Get matched with top heat pump installers and replacers in Chagrin Falls, OH

"."

"Our furnace install was done professionally. The installers were great. I do not blame any of our problems on the installers. It is their corporate office and lack of concern for issues a customer has that will affect any future customers. They simply do not care. The day after our furnace install we received a text that stated "Anderson Heating, Cooling and Plumbing, and sister company A New Image Heating and Cooling are offering a FLASH BOGO! Valid this week! The Furnace is FREE when you install an AC! Call today for details.". I called immediately because we had expressed an interest in both heat and AC. I asked why we were not offered this BOGO when they knew we were interested in both and the sale was good for the week of our installation. We would have taken this deal and gotten both. I was told by the Mentor office that they were unaware that the sale text was going out and asked if I could give them a few days. The following Monday I did receive a call back and was told they would install our AC for $4,000. The original estimate was about $6,000. So they were offering to take $2,000 off to install the AC. My furnace was $5,695. Is this a deceptive advertising ploy to get another $4,000 out of us? I disagreed with this offer and was given a contact at their home office in Grand Rapids MI. I sent the info to Geoffery Kartes who is their Director of Digital Marketing in MI. That was four weeks ago and I have heard NOTHING from anyone. I even called Mr. Kartes and still did not get a call back. This is apparently a "pass the blame" situation where no one is willing to take responsibility. Associates in the Mentor office agreed with me, one of their associates even encouraged me to escalate my displeasure because he said this has happened before, yet nothing has been done. Maybe if they ignore me I will go away. I will not. I wanted to let potential future customers know this happened. I am also letting the BBB and the Ohio AG know. Thank you for taking the time to read this."

"I had a gas furnace, A/C and thermostat installed. I went through a long process deciding who to hire. After checking credentials, reviews, testimonials and interviewing four contractors, I chose Brandon Heating and Air Conditioning. Adam came out and explained everything from load calculations to the install process. The technicians were professional, courteous and polite. They wore shoe covers, put down tarp and worked diligently until the job was complete. They did a thorough clean-up. I highly recommend Brandon Heating and Air."

"Aireserve in Orrville is an outstanding service provider. Mike pack was the tech who performed the annual service on our Generac. He is thorough careful and explained things understandably. Their app keeps me apprised of the Generacs status. Great service provider and great people."

"They were on time. Professional. Competitive pricing ."

"The furnace installation was great and completed ahead of time."

"friendly & helpful."

"The absolute best!!! HIGHLY RECOMMEND, I definitely got everything we needed plus much more! Thank you again and I will DEFINITELY spread the word!"

"It is my belief when you hire anyone into your home you are walking blindly that they are honest and have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB"

"Working with Map was an amazing experience. They were thorough and got back to me quickly when I had questions."