Get matched with top central humidifier installers and replacers in Conway, SC

"It went well. We needed a module replaced, filters were replaced. Service contract renewed. We were pleased with Jonathan, his professionalism and the explanation he gave for the work he did."

"Ej Francis arrived about 3:30 PM and the Fan seemed to be running correctly. He checked if out and said it was OK."

"The company was fine. Very responsive. However $225 to clean a dryer vent is Highway. So I will not use them again. Other than the price they were fine."

Carolina Cool offers the most comprehensive service and highly trained technicians to make your life more comfortable. We are experts in air conditioning, heating, moisture control, plumbing electrical and solar energy serving Surfside Beach, NC and the surrounding areas.

"I needed to replace the original heating/cooling unit in my condo built in 1998. I wanted to replace the unit with the same size. I got 3 estimates and Quality Air was the best price price and was a 15.seer unit. Plus they cleaned my dryer vent and will again in 6 months when they come out to check the unit. It took them 2 days due to the difficulty of getting the old air handler out. The walls around the air handler were practically built around it. They were able to get the air handler out without any changes or damage to my walls. They were very courteous and respectful of my carpet and property. They kept me informed along the way during installation. I highly recommend Quality Air. They answered all of my questions before and after my installation and I had plenty."

"Ronnie was very prompt coming to my home to access the problem. He discovered a coil leak and discussed with me my options: to have the coil replaced or have the whole inside unit replaced.   Ronnie discussed with me my options on a new unit and explained the advantages/disadvantages of each.   After I decided to have a new unit installed, Ronnie was here the very next day to install the unit.  He took the time to explain exactly how the unit operates.  Ronnie and his team were very professional, courteous and prompt. I will definitely use this company for all my AC/Heating needs."

"We discovered mold around our vents inside of the house and called to have an inspection of our system. Eddie Geyer came to our home and was very professional (and polite) from the beginning to the end. We had several companies come out but chose this company due to their fair price, through inspection and professionalism. Mr. Geyer and his crew did an excellent job cleaning our vents (they had never been cleaned before). He answered all our questions and we feel confident that the vents are in much better condition now. I highly recommend this company."

"During December Mel did our HVAC maintenance, diagnosed the need for and installed a new condensate pump for our downstairs system and added a UVC germicidal system for our new upstairs HVAC system. We always request Mel for his expertise, knowledge and willingness to explain, and he always does an excellent job. We also had a new upstairs HVAC that was installed by Robbie and John and subsequent duct cleaning and disinfecting by Thomas. They all did an excellent job and were good and patient at explaining, answering questions and cleaning up the work area."

"So Many Problems!! (though they tried hard to resolve them) Do NOT make the mistake we did and let them talk you out of pulling a permit. The work by this contractor should definitely be inspected. MA Design quoted a low price, used cheap (Home Depot grade) materials, and relied on workers with limited English skills. Plumbing and carpentry were problematic, seemingly due to inadequate training for some workers, spotty communication and quality control from supervisors, and some sloppy attention to detail. We should add that our foreman, John L, and the workmen were willing enough to fix problems after we discovered them, though we had to pay for time and materials when we found MA Design’s quality standards to be unacceptable. The end result of the bathroom remodeling seems OK and we hope that no more nasty surprises turn up in the future. The two supervisors are generally courteous and anxious to please, but poor communication with their workers and sometimes with us seemed to be typical for this contractor. Here are specific examples of our problems: PLUMBING 1. The plumber (apparently not licensed) installed the wrong shower controller in the wall, tiled over the wall, then tried to hide this mistake by sticking on the control handle taken from the shower controller we had specified. Of course, the controller did not work properly and we discovered what had happened by poking through the unused shower parts and calling the manufacturer. To correct this error, MA Design had to cut a hole in the plaster wall of our hallway. MA Design did repair the plaster but now we have an additional painting job because of their mistake. 2. We also discovered that their “plumber” tried to attach the tub spigot to flexible PEX tubing rather than to a solid copper pipe anchored to a stud in the wall. The spigot worked loose in just a few days. No qualified plumber would have made such a rookie mistake. Repairing this error also required the hole in our hallway wall. Clearly, no qualified supervisor inspected the plumbing before the tile went up in the shower enclosure. 3. Just 2 months after MA Design wrapped up the work, we found a serious water leak coming from the ceiling below the remodeled bathroom. This ruined the ceiling and of course ruined the paint job we had just completed in the room below the leak. To their credit, the supervisor quickly came out, cut a hole in the ceiling, and replaced a flawed PEX tubing fitting with a quick-apply fitting to stop the leak. MA Design then cut away large sections of water-damaged ceiling in two rooms, let things dry out for a few weeks, and applied mold-kill spray to address the mold that had formed. It seems that a fitting on the PEX tubing was not properly crimped. This reinforced our belief that the MA Design workers doing plumbing on our job were not well qualified and that MA Design did not choose to or did not know how to inspect work adequately. Several weeks later, MA Design eventually had the joint repaired by a licensed plumber and repaired the holes in the ceiling. 4. The shower enclosure tiling was done OK for the most part but we found holes in the grout around some tiles. We suspect that the grout job was substandard for another reason: the grout sealing the tub to the floor is cracking and flaking after only 2 months. CARPENTRY 5. We replaced the bathroom window with a safety glass window but MA Design replaced the prior window trim and window sill with lesser quality trim and no window sill whatsoever. This was a complete mismatch with the rest of the house. MA Design quoted use of “standard” trim. If MA Design’s estimate assumed replacing trim with something so obviously out of place with the rest of the house, this should have been clearly stated in the quote. We ended up paying to rip out their trim and replace with trim that matched the rest of the house. In fact, the lumberyard’s “standard” trim exactly matched the trim elsewhere in the house so we felt that MA Contracting’s use of “standard” to describe their materials was deceptive. 6. They also installed a new window in an adjacent room. They made the exterior windowsill out of a very knotty piece of pine, inviting future rot. Even worse, no drip edge was cut into the underside of the sill, which could lead to water wicking under the sill and getting into the exterior siding. No well qualified carpenter would have made a mistake like that. PAINTING 7. MA Design did very little painting for us, just some primer application after drywall installation. Still, the workman on our job made a rookie mistake. He applied primer to a repaired ceiling with a rough wall roller and then applied primer to the doorway trim with that same roller rather than with a brush or smooth roller. The result: the formerly smooth doorway trim now had a rough, thick layer of paint that looked and felt awful. It took us 2 hours of sanding to restore the doorway trim to a smooth surface. This experience reinforced our general impression that many, if not most, MA Design workmen are not properly skilled or trained for the work they are doing. COORDINATION & COMMUNICATION 8. We agreed at the outset which fixtures were to be bought by MA Design and which by us, but MA Design sometimes bought the wrong items, which resulted in confusion and delays. In many cases, we ended up buying the needed fixtures ourselves just to keep the project moving. 9. On at least 10 days, workers were expected but none showed up and MA Design did not call to inform us of this in advance."

"It went well. We will use his services again, if necessary."