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"Installed new furnace. Was very knowledgeable and attentive to us. I would highly recommend their service."

John Betlem Heating & Cooling is a 3rd generation company founded in 1941. They provide Residential HVAC, Electrical and Insulation Services to Rochester, NY and the surrounding towns. John?s slogan that still holds true today is to do ?whatever it takes? to satisfy customers.\n\nJohn Betlem is a premier family operated solutions provider, passionately committed to the health, safety, and comfort for all they serve.

Hi, I’m a residential HVAC service technician with over 5 years of experience diagnosing, repairing, and maintaining heating and cooling systems. I take pride in providing honest recommendations, quality workmanship, and treating every home with the same care and respect as my own. Whether it’s troubleshooting a complex issue, performing preventative maintenance, or making repairs, my goal is to get the job done right the first time.

"I used A-Star last summer. It went very well. From the salesman to the installers, everyone was very professional, very accommodating, and very punctual. The installation was done in the end of August 2014. When I initially contacted them, summer was just around the corner. As you can imagine, they were booked solid for installations through almost the end of summer, however, they loaned me 4 or 5 (I don't remember exactly) brand new window units to put throughout my house until they could complete the installation, and at no additional cost. I was very pleased with their service. Recently, an issue arose with the thermostat that affected our ability to use the Central Air. They came as soon as I called and serviced it at no charge being as that it had been installed less than a year ago. They offer service plans in connection with the manufacturers warranty, and they were significantly cheaper price wise than all the local competitors. I will continue to utilize their company and service, as well as highly recommend them to others.
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"We decided to add central air to our house. I called sure-temp as they installed our furnace 4 years ago. Based on my furnace experience, I expected a quote from a polite, professional person and that is exactly what I got. Interestingly enough, I mentioned to the estimator that I felt that Sure Temp was very reasonable with their products and pricing. He said quite bluntly that they were not necessarily the cheapest but that they worked hard to support everything that they sell. To be safe, I had 2 other companies do an assessment. While a month and a half later I have yet to hear from one company, the second was $200.00 more for a similarly featured competitive model. Add the 36 month interest free financing and I am happy. To be honest, the estimators from all 3 companies were professional in their work.
Ok. Back to sure temp. The quote came to me within 2 days. After doing my due diligence, I contacted Sure Temp to confirm, got approved and within a week the install was completed. Talk about fast! The installers arrived early and were pleasant and professional. They cleaned up after themselves very well.
From the initial call through completion, everyone I came into contact with at this firm was never anything but polite, friendly and professional. I would recommend them highly.
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"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

Give us a call anytime! We run 24 hours 7 days a week for any HVAC & plumbing Emergencys! Call Today.\nMaintenance\nrepairs\ninstallation\nheating\nplumbing \n

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

We have been in the asbestos, mold, lead and water & fire restoration for over 30 years. We are fully licensed and insured in all fields of work that we do. We currently except credit cards to help those who prefer to use a credit card. We handle all size projects including small ones in which other companies don't like to handle. Our prices are very competitive but our quality is second to none. We are currently running a promotion of 15% off any project greater than $1,000.00 before discount.

"The people they sent out came out, they came out , I think about 4 or 5 different times. I talked with the technicians and said, "this is ridiculous, the furnace is old" and he said, "we agree, but they only want to do the patching". They would patch it and it would break, they would patch it, and it would break. Finally, I said, "I want a new furnace. What do we have to do to do a new furnace. You've been out here, this is like the 6th time," and he said, "I'll have my manager write something up", and so they did and they replaced the furnace. They tried. They were more interested in patching things than replacing things. They were willing to send out 4 or 5 different parts. The things that I see that would help the most is if it were easier to get a hold of them on the phone or if their website worked. Just being able to contact someone in person. Sometimes, you can't explain everything online. We were able to get a hold of them, we were able to talk to them. It just takes some time, they had to jump through the hoops with their company, we understood that, but they came through and got us a new furnace. A nice new furnace too."