Get matched with top heat pump repair or service pros in Dracut, MA

"For some reason my thermostat and furnace were not "talking" to one another and the heat shot up to 80F before I realized I had an issue. I replaced the thermostat but that did not work. So on a Friday, yet again, the heat was creeping up toward 75F and I called Joyce. The technician and I went over a few scenarios and he said tbh if it was what he thought it was they did not have the part until Monday and I'd save $ by manually turning on and off the furnace. That was very helpful. The problem was not as simple as they had imagined and after the initial visit they had to return two more times to address the issue. I was only charged for the initial visit making the two return visit costs "on them". Beyond helpful and beyond professional. All around a class act!"

"My thermostat had lost connection. The technician ( Adnan) arrived and was professional and courteous. He diagnosed the issue , which was a faulty condensation pump. He did a great job getting our heat up and running again. I would recommend Sila to anyone. Thank you SILA & Adnan !"

"I would highly recommend Druziako HVAC Co. to anyone needing repairs and or replacement for Heating and cooling service. We lost our furnace Heating in the middle of the cold snap, these guys came out and immediately found the replacement system we needed and promptly replaced the next business day. Job completed, who does that..? The owner even called us during the night and offered to bring us a temp heat source if we needed it. Fortunately we did not. We can't say enough about the service. I would use them again and plan to for future cleaning and service. Nick ( the Owner i guess) and his guys did a great and professional job. Thank You Nick...!"

"Highly Recommend Palmer gas, customer service personnel are very friendly"

"Brian and his team were amazing to work with, very responsive, and extremely knowledge in hooking up the gas for our heated pool. We would recommend them to anyone looking for a gas or plumbing professional!"

"Our daughter and her husband are living out of the country, temporarily. When their leasees said the furnace was blowing cold air, we wanted the repair done quickly and at a good price. Unique Indoor Comfort Heating & Cooling responded right away and came to the property the same day we called. Very professional! "

"We recently had NETR install a ductless system in our single family home, and the entire experience working with NETR was consistently impressive. At every stage of the process the folks at NETR were super responsive and helpful, and their professional approach resulted in a zero surprise and zero problem experience. After initially reaching out to NETR to inquire about their services they setup a consultation visit. Russell Dodd arrived to review our property, listen to our needs and concerns, and recommend a solution. Russell is a friendly guy with many years of experience with ductless installations and had all sorts of clever suggestions on how to make this installation work best in our home. It's worth noting we also had 2 other top rated competitor firms visit to conduct property reviews, and the people that showed up were significantly less experienced than Russell and clearly did not have the product knowledge or range of ideas that Russell shared during his visit. Within days of Russell's visit we had an installation quote/estimate in hand and after sorting out a few details with NETR we scheduled an installation date. The contract covered all the items we had discussed with Russell and was very straightforward. The NETR price was competitive and in the same ballpark as the other companies – but with far superior follow-up and consultant services. There were no surprises or unclear items listed on the NETR quotes, while the quotes we received from the other companies had some areas where costs were not entirely clear. On the day of the installation Jerry Odom arrived and was the technician assigned to lead our project. Jerry was super friendly and carefully took the time explaining his installation process, listened to and answered any of our questions, and immediately went to work. Over the course of the 2 full day installation Jerry quietly and skillfully pulled everything together and made sure the units were placed exactly where we had requested. He did an exceptional job hiding piping and basically making sure that the new units throughout the house were installed in a very clean looking manner. Jerry was joined by two colleagues at various points during the installation and all were equally competent and skilled professionals. From initial outreach to the final day of the installation we interacted with at least 5 different people from NETR. The staff working back in the office were also very professional and helpful at all times. We interacted with Eleni and even one of the owners at one point when calling to confirm installation dates. This is obviously a company that values taking great care of the customer and sets an expectation that their staff are all honest, helpful, responsive and fair in all interactions. NETR deserves all the superlatives that are used to describe their people, processes, and services. This is a business that clearly makes it a priority to take care of the customer and deliver top quality work. We are very happy that we chose NETR over other vendors and would recommend them to anyone looking to install a ductless system."

"Great thorough service. Polite, tech-savvy, they put up with the dogs. "

"Our AC unit failed at the end of last season. Jason from Milltown came to our house to review our needs and made a recommendation to our satisfaction. I reviewed all of the data supplied and being an engineer I was totally satisfied with their recommendation. In addition the price was better than I expected. They came early this morning to install a new AC unit with a heat pump. Scott and Joe were are installers plus three others showed up later to support them. My wife and I are in our mid seventies on a fixed income. When our existing system failed and being confined to our home, we had our backs up against the wall. Milltown Plumbing & Heating respected who we are and bent over backwards to help us to have a comfortable home during this pandemic. We are truly grateful to Milltown Plumbing & Heating for helping us and we highly recommend them for your AC and heating needs. Wes M"

"He was timely, professional and responsive. He clearly knows the technical aspects of the trade and provided us with a lot of information about the equipment he would be installing and how it would work with our existing ductwork.  We did not care for his sales approach because he tried to sell us on things we did not ask for and did not need.  He tried to sell us on a humidifier for the system which we really don't need because we live right by the ocean where it is quite humid year round, even in the winter. Adding humidity to our house could cause problems with mildew or mold.   He also tried to sell us on replacing our hot water tank for a more efficient model even though ours is only 5 years old.  We got the feeling that he was trying to pack as much sales onto the heat loan program without really thinking about the customer's specific situation, and that put off me and my husband from wanting to work with him.  At the end of his sales presentation he decided on the spot he would give us an unspecified discount.  We did not like this high pressure sales tactic.  We had not received other quotes yet so we declined to decide on the spot.  He emailed us a couple days later offering a 10% discount if we decided by a certain date a couple days later.  We decided to wait beyond that date so we could get more bids. <br /> Joe's quote was $2000 higher than a quote from another installer who has equally good reviews on Angies list.  Both quotes were to install the same equipment, however the second installer included the cost of converting two unused ducts into returns and installing a pass though in a ceiling to help balance our system.  I shared this information with Joe, and he responded by saying he would beat their price by $100.  It goes to show that it pays to shop around.  <br /> As Airco's good reviews on Angies list attest and my interactions with him, I am sure they would do quality work, but my husband and I were totally put off by his sales and pricing approach and did not want to work with the company as a result. <br /> <br />"