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"I needed 2 dryer vents cleaned - one on the 2nd floor and a vent cap replaced (also on the 2nd floor). All the companies I initially contacted would not do the job for a variety of reason. Superior did all the work I needed plus replaced the dryer hose on one unit (which we had not discussed). Additionally, I had purchased a vent cap but it did not fit. Superior had one on the truck which did fit and they got the job done! Excellent service!"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"This is my 3rd (or 4th?) experience with Northern Lights Electric, and it certainly won't be my last. They arrived on time (7am), worked quickly and efficiently, and were done much sooner than I expected. They also cleaned up when they were done. Steven was also very willing to answer questions and explain some things, as well as give me information on some potential future services I was considering. I just requested an appointment for a ceiling fan installation and recessed lighting. Definitely my go-to for any electrical issues."

At Encon Pest Control we strive to give our customers the best experience possible. We treat Termites, Carpenter Ants, Bed Bugs, Cockroaches, Bees, Mice, Rats, Fleas, Spiders and much more.

"I HAD TO HAVE MY AIR DUCTS CLEANED. THE PRICE WAS REASONABLE. THEY GOT RIGHT TO WORK AND FINISHED IN A REASONABLE AMOUNT OF TIME. I WOULD CHOOSE THIS COMPANY AGAIN FOR THEIR SERVICES."

"I had a lot of additional cost. It ended up at $1500. They only cleaned three, for the big deal. And then, I had a thing that they put in to make sure that the air stays clean. They said I had a humidifier on my furnace and they said that it had to come off. And then, they said you can get a much better one and then they kind of disappeared and they didn't talk about it or really sit down and have a conversation with me. I'm not even sure why they had to take it off or what they did."

"We moved into our new home three weeks ago and a home energy audit was on top of my agenda.   We had done one at our previous home and quickly saw improvements in our utility bills.
I suspect that we will see the same given the thoroughness the three member team showed.  They spent close to 3 hours plugging holes, replacing light fixtures and developing suggestions where we could see further savings.  In addition, they provided a number of rebates for added insulation, appliance replacement etc.  I would recommend to anyone.

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"We met with Jeff initially for an estimate on a property we were purchasing. He worked with us to have the work performed right after closing. His crew did a great job, all work was performed as outlined in the estimate with no hidden charges. We did add a couple small items to the scope of the project with no problems. His crew removed mold damaged materials and sprayed to deter future mold growth. They also installed a new sump pump and a perimeter system at the back of our basement, as well as a new bath vent in the attic. Work was performed timely and to our satisfaction the first time. Gabe was the project manger on site and was very good at responding to our questions throughout the project. We would recommend Charter Oak for both mold remediation and basement water proofing. They use the same perimeter system as another highly rated company on Angie's list."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

Residential and commercial installation of heating and cooling systems, water heaters, boilers, heat pumps, oil tank & gas piping, geothermal design & install.