Get matched with top swamp cooler service or repairers in Elgin, TX

"Butch called back right away. Came out in a timely fashion. Got one unit working. Then he said the main board was malfunctioning on the downstairs unit and would have to be replaced. It would cost 1200 or 1300. But if we spent a little extra on a service contract he would wave the trip fee and it would be 1100 something. Okay. We did that. It was too late for him to get the board that day so he came out the next day to install the board. But the unit still didn't come on. He said the thermostat was bad and it would we 300 to 500 to replace the thermostat depending on what we wanted. My husband told him we could do that ourselves. Just by pass it and get the unit working. Then he came down and said that the blower motor was out and it would be 1800 to replace the blower motor or 2400 to just replace the whole unit and then we'd be under warranty again. I told them I wanted a second opinion before we did that. I called Ed & Sons they came out, confirmed that we did need a new thermostat. And said they could rebuild the blower motor for around 100$. I ordered two new thermostats for 300 for both of them and my husband installed the thermostats. The work they did was fine. But I felt like they were more of the school of let's just replace parts until it works or we can sell them a new unit. Rather than what can we fix."

"July 2017 OAT +101 (F) -one of my AC units stopped working. I called them at 3:30 P.M. Wed. and they tried to to help me that same day , but of course, with the temps in the 100's they were very busy with other emergencies. They got to me first thing the next day and had my A/C up and running within a few hours. Great service! Great communication! I would definitely recommend them. They will do all my future HVAC work."

"Excellent installation, diagnosis, and customer service. Highly recommend."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"What a fantastic experience!! I scheduled an appointment to have my system assessed for a mildewy smell with TKO after I had received poor service from another provider.  They scheduled me for the first available appointment, approximately 3 business days later. The next day, I discovered that my outdoor unit fan was not working. TKO originally thought that they wouldn't be able to come out until the next afternoon, but then did some digging to see exactly where their technicians were in the field, and figured out one crew was just around the corner. They fit me in, and were able to fix the problem in 10 minutes flat with the best attitude (it was already close to 5 on a hot day). They didn't even charge me!
On the day of my scheduled appointment, they arrived on time, and immediately diagnosed my mildewy smell. They had an easy solution to the problem. and provided education about way for me to easily do some preventative maintenance. They also recognized that my system had not been properly serviced by the previous company (which I was aware of) and offered to re-service it for me, which then qualified me for a discount for the service call for fixing the mildew issue.
All three technicians I worked for were very professional, very friendly, and provided useful information. They were careful about keeping the house clean. They did not try to upsell me on anything I didn't need, and even provided me some money-saving tips. I would be happy to work with this company as long as I live in Austin.
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"Hi everyone I've been meaning to post about my experience of replacing my 3 HVAC systems over the summer. I have a really old home that had 3 HVAC systems that were between 18-25 years old each. Each slowly failed over the summer one by one requiring me to replace them all. They all ran on the old R22 refridgerant which is unbelievably expensive to refill locally unless you buy it online. We had gotten some bids last year 2017 and were quoted 25k-30k by different companies. We needed to replace a 2 ton, 2.5 ton, and 3.5 tons HVAC system. This past summer I took 4 bids on a Friday. I requested bids for the lowest cost system at 14 SEER. ARS Rescue Scooter gave me a bid $19990 for 14 SEER Carrier Sears gave me a bid of $21113 for 14 SEER Kenmore Abacaus gave me a bid of $28000 for 14 SEER Church gave me a bid of $30412 for 14 SEER Trane I'm probably similar to everyone else as this is not my area of expertise and I rely on other people to give me a fair bid, relying that they're being truthful and fair. That first day all of these people continued to hover in my home hoping to be the last one to give their sales pitch. They all tried the pressure tactic that if I didn't sign that day they wouldn't be able to guarantee that they could install it this week. It felt very similar to buying a used car and incredibly annoying. They all also said if I found a better price they would match it. I took the weekend to think it over and did some research. Turns out the HVAC units themselves only run $2000-$4000 each depending on what brand at 14 SEER. Therefore it should have only run about $6000 to $12000 for the 3 units I needed. The rest of the cost was for labor. People were charging me $8000-$18000 for labor!!! Looking into what went into labor, it consists of adding duct work, installing air handlers, installing the HVAC systems. I only needed the air handlers installed in their preexisting space and needed no additional duct work added to the current systems so I couldn't figure out how they justified $8-18k for labor. The following Monday, I took additional bids, but this time I let each HVAC company know to just give me the bid and to leave my home as soon as possible. I also let them all know that I already had multiple bids from Friday and had more coming on that day and to give me their best price. Village Plumbing gave me a bid of $23403 for 14 SEER Lennox H-Town gave me a bid of $14700 for 14 SEER Rheem Courtesy Air gave me a bid of $14380 for 14 SEER Ameristar Texas Air Repair gave me a bid of $11800 for 14 SEER Ameristar or Goodman Eventually I decided on Henry from Texas Air Repair even though other companies said they would match or better the offer. I personally think that people who give their best offer up front should be rewarded, not people who high ball you then drop their price $50 below the best bid you find after the fact. I upgraded the brand that I purchased and ended up purchasing a 2 Ton, 2.5 Ton, and 3.5 Ton 14 SEER Trane units from Texas Air Repair for $13500. I have been happy with the quality and the professionalism displayed by Texas Air Repair so and would highly recommend in the future. I definitely learned a lot about HVACs and hope this experience helps someone else out there from getting gouged."

"The installation went well. Justin from sales is awesome and took all the inputs and scheduled the installation appropriately. The installation team Doug and JD are excellent. They worked very hard in the hot sun and installed very patiently. Very cooperative, cleared all the questions we have. We had an issue with the drainage of the purifier as it occupied our washer and dryer which prevented our washing machine installation and Costco denied the installation. But upon contacting prostar Doug or JD came and resolved the issue in no time. He installed the washer and dryer as well. Really appreciate the team and their services.."

""How'd it go? We want all the details.", Angieslist persisted.
TD Services was a shot in the dark for me six months ago when I purchased a new home in the country and had it empty for a month to fix up as possible without future disruptions to wife/baby/family lifestyle.
I initially dealt with Tim Dickerson (you'll notice the TD in the name...). To fix up a lengthy list of wants and needs on a house starting to show its age in places, I ultimately hired 16 contractors of all forms (maids, HVAC, plumbing, electrical, handyman, sprinkler, etc. etc. etc.). I mention this because Tim and the rest of TD Services (Katie, Travis, Mike and some subcontractors) continue to be my number one favorite contractor that I've dealt with.
Whether on Angieslist or Yelp, surely you've dealt with folks who just did not mesh with your desires or even style of communication. It's bound to happen, and it often makes picking contractors an easy task when multiple quotes are being received.
What I like most about Tim (& Co.) at TD Services is their recommendations on how to do something better, stronger or more aesthetically pleasing than what had originally been planned.  Please allow me to gives some examples:
1.) There is a balcony on the house (on a steeply inclined property) that is roughly three stories high. The explained without pushing financially that it would very soon be at "rickety bridge" status. Although I did not want to spend the money, ultimately I had them rebuild the balcony, which is beautiful and sturdy and no longer concerns me to have people on it.  Not only does it precisely match the previous spec which helps with aesthetics, they came up with another great solution to round out the job.  See, even with the new balcony, there's still small natural gap between the stone and where the wood balcony begins. For folks who fear heights, walking onto this balcony would still cause a stomach to flip because you see a 1.5" gap of certain death staring you in the face if you look down. They put a flexible caulk/filler typically used around pools in this gap which obscures the fear and lets one admire the view. Even after finding this clever solution, they went to multiple stores until they found a white version (it's typically a muddy gray) just so it'd look best with our home.
2.) Wide wooden gates. On our porch, if we wanted to go down into the yard, there was a wide, heavy wooden gate on either side that would need to be lifted and positioned elsewhere on the deck. Lifting and moving heavy wooden gates based on whether dogs or people were primarily using the outside? this is how things had been done for 20 years. It's a *lot* of weight to put on a swivel, wheels had been considered, etc. Just as with the last example, TD Services really had both aesthetics and functionality in mind the whole way. Ultimately, they replaced the previous setup with a hinged cattlegate something-or-other that could use existing material but open with one finger. Again, very impressed with them. This literally made our exterior accessible as opposed to the annoyance with could have been.
3.) They hung a swing. No big deal. Anyone can hang a swing. I can hang a swing. What I appreciated was their foresight to put O-rings below the swing so that uncommonly strong winds wouldn't cause the swing to break our back doors and come on inside. Unlikely as the situation may be, we just had 60 mile/hr. winds at the house last week, and any other contractor who may not know or care as much would have just hung the darn swing and been done with it.  A good idea with spending a few bucks on O-rings or whatever they're called just saved me quite a headache.
4.) They sealed around every. single. point of entry. Sealing and caulking is probably not a highly skilled task, but I appreciated them pushing through such a mundane task at a reasonable rate and with professionalism throughout.
I have nothing but the highest praise for TD Services, which is why I've waited this long to say anything. I needed to get some things done around this house and didn't want any of you people getting in the way of my place on their schedule.
As it stands, I request that each and every one of TD's future customers relinquish their spots in line and forfeit all authority, as I'm already irked that my positivity toward a quality contractor will in any way, shape or form hinder my life.
In short: be well, call Tim, and give me first dibs. These guys are d*** good at what they do.
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"Everything went smoothly up until I had a ceiling leak and we found that the condensation line to the other unit was broken during the installation. It was not carelessness but a poor design by the builder of the home. Anyway, they agreed to fix it and the damage it caused, without any need for me to make a lot of noise. My only complaint was that the repair was long and drawn out taking 4 or 5 visits to complete and the repairman was good but never came on schedule."

"I called several companies on New Year's Day and they had no service today or their fee to just show up was $400 without repairs. I was housing 3 flood victims of which 2 were recovering from recent serious surgeries and in electric hospital beds that were not working. I was told by 2 companies that the first available appointment would be Thursday the 4th. I called OnTime and explained my situation and their service man, Carlos, was here within an hour. He first checked the main box because one breaker would not come on then checked every outlet in the 4 areas of the house without service until he found the problem which was a GFI outlet & transformer located outside on the front wall of the house. He found the transformer had blown and fried everything in that outlet and cut off all service connected in that line. It took a while to find the problem but he was persistent until he found the source and replaced both the GFI plug and transformer, He then rechecked to be sure all other areas that were off were now working. Carlos was very professional, polite, and explained what had happened. Another company had previously done work for me and installed a new larger electrical box. At that time they had told me they were installing a "whole house surge protector" and Carlos showed me that I did not have any whole house surge protector and that what they had claimed to be a surge protector was no such thing. I was not happy to discover that for 3 years I had thought I had something and did not. Carlos will return next week and install a surge protector to cover the entire house. I am very pleased with the work done today. I am not so pleased with the price, however, the holiday charge was half of what the other companies I had called were charging and I got prompt efficient service that was badly needed under the circumstances. My house guests now have operating hospital beds again and that was a definite priority. We also now have internet and cable which would have been difficult to go without for 4 days."