Get matched with top furnace / forced air heating system pros in Fishers, IN

"Originally I called for a diagnostic of my AC unit, which was doing a terrible job cooling my house. Nikita did the diagnostic-turns out the coolant was leaking, a coil needed to be replaced, and not to mention the thing was from the 1990's. We decided to replace and upgrade it, as well as our furnace, since we froze last winter (turns out it was badly rusted on the inside and emitting CO into the house, which NO ONE found last winter (had it looked at by 4 different people and everyone said there was nothing wrong except that the BTU's were too small for the size of the house). Roy was so awesome, because even though they couldn't schedule us for the next 3 weeks, he made sure we stayed cool-he filled up the coolant and came over to the house a couple times when the AC stopped working. I will be keeping him as our heating and cooling guy!"

"Annual service for our furnace (aslo use him for our AC) keeps us running without incident. He is timely, efficient, clean, & always provides advice to prevent any issues. We would recommend him for all your HVAC needs. He keeps us running without incident for 4 years now. Our furnace is newer but our he AC is older but running efficiently. Highly recommended."

"Everything was excellent. He was out there right away. There was nothing bad. Everything was great with those guys, great service. He was trustworthy and the price was excellent, better than everyone else. Everything was done right. I would highly recommend them to anybody."

"This is the second year I?ve had them out to my kids house. My son is special needs my daughter is 19 and works three jobs to help their mom who isn?t in the greatest health so AC is important for her as well as the kids who sleep upstairs. Tammy got someone out right away Caleb showed up within hours while I was on the phone. There was no high pressure sales and we are good for another yr, Bless God! Tammy even signed my ex up on a service plan to look after the aging equipment. Couldn?t be happier!!! Referred another person a friend in Broad Ripple; She just had surgery and is ready to replace. She is super happy with them too. Wouldn?t trust anyone else but Irish Air. Am telling everyone!!!"

"I had Steve come out to give me a second opinion after another company told me I needed to replace my furnace. Steve diagnosed and fixed the issue with the furnace within 30 minutes and the repair was minimal."

"My heat pump/AC unit stopped working mid morning the day I was going to leave on vacation. I called Bassett to see if by chance someone could make it out that day, or at least I could get on their schedule right when I returned. She checked with one of their service crew to see if he could swing by my house right after he was done with his current client. He was there within 45 minutes and had made the repair within 30 minutes. Now that is what I call great service!!!"

"John and his crew were great working as subcontractors on our garage remodel project. They installed a heater in the garage. They understood that we wanted to try a ductless heating system in the area above the garage. They helped us research and order the system, and installed the system. Although this was the first time they had ever installed a system such as this, they were very good in working with the company to ensure it was done right. They were very impressed by this system and we told them they could use us as a recommendation for future customers. He was very responsive to our wishes. I highly recommend them for future work."

"Beware,  semi-rational rant to follow. Now is the time to bail out.

 Disclaimer:
I don't like giving bad reviews (search my reviews) and this one is more for the industry (HVAC & gen'l appliance repair) than for this particular company.

I don't know how to put this but let me try. I'm not really happy with this service industry as a whole. Their pricing on parts and labor is so bloated it is not a wonder that more people are learning to do the work themselves. I have, as well.  This company installed 2 Aprilaire WH humidifiers for my 2 separate furnaces in 2002. I do yearly maintenance on the systems. Last year I noticed one of my units was not not working. I ordered a new electrical cord (the old one was frayed after the unit fell off the furnace duct) and I replaced it myself, but this was apparently not the problem. This year I noticed the other unit was not working and decided that an $80 diagnosis fee was reasonable since I had 2 units on the fritz. I was able to get the tech to come out the same day I called. He found one unit had a dead blower fan. The other unit's fan was not coming on for one or 2 reasons. Either the motor fan was stuck against the motor housing which apparently had suffered  a large crack after the unit fell, or the connector was not making contact with the connectee. The face of these units (the heavy part) is held on by plastic snaps (this needs to be rethought). He got this one going by jiggling the blower fan/housing &/or aligning the connection better, though it was a temp fix and I was advised to secure the unit to the furnace vent as the vibration of the  misaligned fan might jiggle it loose. After he left, I used some bungee cords to do this.  I was presented with a bill that came to about $162 and left with one still dead unit, and another that would need to be repaired further. I had an Angies list coupon that gave me a 10% discount, but not the $16 I expected, but $7 as it only applied to one of the charges (not the diagnosis fee).   I asked 2 questions. Why the extra charge $68, and what would it cost to fix the 2 units. The extra charge was because in addition to diagnosis, he had fixed one unit.  To fix the units correctly he would have to order the parts and then come back @ $150/hr labor + parts. I asked why, since I had told the co. what might be wrong with the units, they did not bring parts up front. I asked him if there would be a 'truck charge' if he came back and he said no. It's probably included in the $150/hr labor charge. I know the tech doesn't get this money, but who can afford to spend that kind of money for service? I found I could buy a  brand new unit for $197 (delivered). I could replace one unit (easy) and use the motor from the replaced unit to fix the other (and have some extra parts for future repairs). I could also order just the parts for about $125. I would be interested to know what these parts would cost me through the HVAC dealer. I found this same unit on the web for about $400. I gladly paid for the diagnosis (grudgingly for the 'fix'), but to have them repair the units would make no sense economically. I had a discussion with a Co. rep and suggested they bring parts with them (@ these prices). She thought that had some merit. I ordered a complete new unit from a Co. on the web and will do the repair myself. My impression is that though they sell these units, they are not really set up to repair them efficiently, and the way they operate ends up costing  more $$ for the consumer. Something's got to change or we will all become HVAC DIY'ers...
p.s monkeying with the drain tubes on these units left me with burn marks on both forearms (furnace hot air pipe is nearby). Real men expect this (real men are stupid) ..lol. Pictures upon request.  I have medical insurance...Real men don't go to Dr.s... Cheers"

"These fellas from Complete Comfort were very professional in completing the necessary service on the equipment. They took extra care in working on both furnaces, and checked all necessary functions. I'm very impressed with their knowledge of heating systems, and appreciate the service they provided. They will be asked to return in the future!"

"Great service, timely and diagnosed perfectly. Came back with parts quickly and made the fixes. Very good service provider and will definitely use again."