Get matched with top central humidifier installers and replacers in Franklinton, NC

"On the 27th of April 2022, Rob and Seth of Maynor Services installed my new Trane Gas Pack HVAC system. Both actually showed up early and were waiting out front before our appointment. We talked briefly about what they were going to be doing and they got right to work. You could tell that they’d worked together as a team for a while as they both tackled different areas without any discussion. Seth even dug up and moved two shrubs to make room for removing the old unit and installing the new unit. At the end, he replanted them and both shrubs have survived like they were never disturbed. They removed all the old equipment, including stuff under the house without a trace. The new unit went in perfectly and the sheet metal covering the ducts and attaching everything back to the house looked so much better and more professional than the old installation. Rob only had to come into the house just a couple of times; to remove the old control system and thermostats and install the new thermostats. It was a full day’s work for Rob and Seth, but the results were perfect. Both were very personable and I would highly recommend them as team to install Trane equipment to anyone. I’ve used Maynor for preventive maintenance on my old equipment for two years leading up to replacing my 16-year-old system and kept it operating perfectly, but now, before it really gets hot and while equipment was available seemed to be the smart time to make an upgrade."

"Fantastic. He located the issue with washer but due to the age and availability of parts recommended our $ we’re better spent replacing it. A lot of folks would just take your $ and not care it was a waste of money. Also dryer issue had to do with the vent. Got me in touch with an expert to do the cleaning. Very knowledgeable, very fair and professional but best that it is obvious he take pride in his work and really has his customers best interest in mind. Will call him for all of my repair needs!"

"In summary: They were - Friendly - Accommodating - Error prone, both in installation and in documentation. - Willing to work until they finally got issues fully resolved. More detail below: Eventually, with enough effort on my part, I think I got a good installation with an accurate invoice. I believe that they were interested in providing a good installation. But there were many errors along the way which only I caught so that they could be corrected, both with the installation and the invoice. They were extremely friendly and easy to work with. I, like many engineers, research systems like these before starting the quoting process. So I knew enough to know many of the items to watch for to ensure a quality installation. For instance, when their technician came out to do the quote, I asked if the following things would be done: 1) Flush the existing coolant lines to clean them out, 2) Check the CFM (cubic feet per minute of airflow), and 3) When brazing the copper supply lines, would they flood them internally with nitrogen to eliminate oxidation, which can cause reliability problems years later. The answer to all three of these was yes. However, at installation, 1) They did not flush the coolant lines. Later they told me that Carrier advises against it, which is fine. But why their technician say that they would do it? 2) They did not check the CFM, until after a couple of later requests from me to do it on a return visit. 3) Their technicians did not plan on brazing with nitrogen even though they had a tank of nitrogen with them. They said that they didn’t even know how to do a complete nitrogen braze, which means that they had been installing HVAC systems without doing it for years. I wonder about the reliability of those other installations. Eventually, another technician with more training arrived and showed them how to do it. In addition, during the installation, they did not level the compressor correctly until I pointed it out to them. They later fixed this. The first thermostat they installed was a nice one, but it was wired incorrectly. I found this and reported it to them. Also, it was the wrong type. It did not have a way to activate the HVAC’s special feature to reduce humidity beyond that which a typical system does. I paid quite a bit more for a system which had this feature, but unless I had noticed this, I never would have gotten it. They came out and replaced the thermostat with another thermostat with the humidity control feature. But for whatever reason, when it thought it was time to reduce the humidity, it just turned on the blower, which does nothing to reduce humidity. I found that neither of the first two thermostats was the more expensive one which Carrier recommended as part of the installation. I reported this to them, and they then came out to install the third thermostat which finally got things working right. They did not charge me anything for the more expensive thermostat. It took 5 different invoices from them before I got one which had no errors in it. Problems included: no factory rebate included, factory rebate added, rather than subtracted from price, wrong equipment listed, and wrong serial numbers. I caught all of these problems and had them fixed. They also found that they had to change the thermostat model on one of the revisions of the invoice. This worked to my benefit as the changed thermostat model increased my factory rebate considerably. Finally, after paying them, they did not send out a receipt showing that I had paid them, even though I was told that I would get one by email. After not getting it, they simply took the final invoice, and hand-wrote on it that it was paid, the amount, the date, and the name of the person who wrote this by hand. They scanned it and emailed it to me. When I asked if there was not a more formal receipt, they said that this is all they supply for those who ask for payment documentation. Again, I think their heart was in the right place. When there was an error found, they did everything they could to make it right. But it was generally me, not them, who found the errors. I am not an HVAC expert, but still found the issues. They were generally quite friendly to work with."

"Sales rep was very knowlegable about their product. I would have liked to have known about a rebate SEER model that could have been installed. My Electric Co-Op (South River ) gives rebates on SEER 17 models. But I am happy with what has been installed. Install techs found a problem during installation, and replaced bad part and correcting serial numbers prior to departing. Thanx :-)"

We are a small town, locally owned business with over 25 years in the industry. We pride ourselves on our customer service, expert knowledge of the rapidly changing HVAC standards, and competitive prices. Our belief is better air, better life!

"CMC was very communicative up front and sent Martin out within days of my request. Martin installed an electrical outlet and light with a switch in my hall closet. He also quoted prices for additional projects in the house to do at a later time. Martin was friendly and clearly explained everything he needed to do. I’ll ask for him again next time!"

"Technician arrived as scheduled and inspected the well and control devices. Adjustments were made to improve the system, but the pressure tank & pressure switch needed replacement to optimize performance. That was scheduled & completed nicely."

"Mr. Mcneil went out of his way to come at the end of a long day on a Friday evening to repair my furnace because the weather was predicted to be cold over the weekend. Originally he had said he would come on Monday, but he said he realized that the weather would make it an uncomfortable weekend for me and came after 6 PM to help me out. So I was comfortable all weekend because of his concern. He fixed the problem with in a half an hour. Also because of the Pandemic, I really appreciated his effort to stay far away from me and to not come into my house. We communicated by phone or at a great distance outside. This was very much appreciated."

"Very professionally done. The installation went smoothly and they left the area as clean as they found it. Fully explained the operation and maintenance needed."

"When my desk top computer failed I called Mr Ferrell. His response time was excellent; arriving at my home the same day I called.
He called me back that evening to update me on what he found. He replaced the power supply and did a virus scan and returned the computer to my home within 48 hours. I found him to be computer savy and very friendly. If we have computer issues in the future I will contact Mr Ferrell.


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