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"Brian the installer that did the gas furnace was phenomenal he was very kind and the service A1. explanation of things marvelous I Highly recommend this company ð thankyou Brian and Tom"

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"I had a lot of additional cost. It ended up at $1500. They only cleaned three, for the big deal. And then, I had a thing that they put in to make sure that the air stays clean. They said I had a humidifier on my furnace and they said that it had to come off. And then, they said you can get a much better one and then they kind of disappeared and they didn't talk about it or really sit down and have a conversation with me. I'm not even sure why they had to take it off or what they did."

"Came as scheduled. Installed new heater in restricted space. Did a great job."

"North Country PHC was a great choice for me.  You should consider it, too.
After the first winter in my recently purchased 1870's vintage house, it was clear that the patchworked heating system, aging and inefficient, was a big problem.  Upstairs had circulating hot water, poorly installed.  Downstairs had old electric baseboards.  There are no ducts anywhere in the house.  What to do?  Call experts!  Several 'experts' then made proposals that fell short in a variety of ways.  
I met Matthew and Karlene Gucker, the owners of North Country PHC, at a home show.  They listened and told me they very much wanted an opportunity to make a proposal.  They followed up in writing to underscore their interest in my job.  As I had liked them immediately, I made an appointment and hoped they would deliver a quality proposal.  
Matthew arrived at the appointed time, toured my house, listened carefully to my goals, took his time and made careful notes.  Before departing, he told me in detail how he would address the problems I had identified, showed me some problems I had not seen with my inexperienced eye, and explained how he would address all my goals for this big job.  He even significantly reduced the cost of the job by salvaging the hot water circulating system by correcting the offending plumbing problems in its installation.  His was, by far, the best response I had received.  
He quickly followed up with a detailed written proposal that outlined the work, the equipment, the time frame and a meaningful breakdown of the costs.  
North Country removed one decrepit boiler and two very old gas water heaters.  In their place, I received one modern energy efficient combination boiler that heats the entire house, as well as provides potable hot water.  The upstairs hot water circulating system now works perfectly.  The old, offending plumbing that held it together is gone and new, properly installed plumbing has  it all working like a dream.  Downstairs, the house is heated by a radiant system that was readily installed from the basement.  The house is warm.  The boiler is silent and costs less than its predecessor to operate.  I have all the hot water I can use.  Mission Accomplished!
During the installation, one of the company's crew members was hospitalized.  No one could reasonably foresee this would happen.  Matthew and Karlene immediately informed me and ensured that it created no greater delay in my job than was absolutely unavoidable.  The communication from them both was excellent and the inconvenience to me was almost non-existent. They made sure I was never without heat or hot water.  The entire delay lasted no more than a few days.  For me, it amounted to no problem at all, but only because of the pro-active response from Matthew and Karlene.  This could happen to any employer at any time, but not all of them would handle it as well as North Country did.  Their attentiveness to the matter was excellent and much appreciated.
I always felt I was in good hands during this large job. My confidence never wavered that I was getting a great result.  I was rarely without heat or hot water, and then only for a matter of a few hours when essential, relevant work was being performed.  
I subsequently had other contractors in the house to perform some work unrelated to the heating upgrade.  I had to nudge them away from their enthusiastic examination of the work Matthew had done.  They were greatly impressed.  When the inspector from the local department of buildings came to review the finished work, he was also most enthusiastic about it.  He told me, "I never see work this good.  You got great work done here."  
Matthew has been back twice, at no cost to me, to check the work and make some small adjustments.  I don't know how this job could have been better.  Thank you, Matthew.  Thank you, Karlene.  
If you have plumbing or heating work to do, Matthew Gucker's expert input should be sought and carefully considered.  North Country PHC delivers.
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"Came to provide routine oil-fired boiler service. Asked why there was always water being expelled from the overflow valve. Tested and found a bad expansion tank. Replace both tank and valve (on the truck). Problem solved!
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"He replaced the dining room dimmer light switch. He didn't have the correct replacement one I needed so he's coming back to install the correct one."

"I'd had a evaluation and estimate from Exterior Solutions and after then not having received a call back or return email (the inspector had also pulled a loose single from my roof leaving it exposed) I went back to Angie's List. T&T came up, noting it had a good rating, I called. Dave and a colleague arrived, evaluated the roof and offered to repair it free of charge. Still blown away by this. A member of their crew arrived yesterday and did this; apparently they've ended up correcting other work done by Exterior Solutions and they only wanted the good will rating for the work. Incredibly nice and very professional."

"Very well. Good suggestions, hints on daily care, time spent checking repairing. Communicated very well. Polite. I did not want to answer question regarding money paid or were services performed. This question is not clear. Of course, service was preformed. Money paid was relative to parts and/or labor. So this items needs to be divided out."

"This is aa A++ professional. Gary and his crew are extraordinary. They did a phenomenal job completing the work and communicating throughout the project. They are hard working and Gary goes above and beyond to ensure quality and follows up to make sure we are totally satisfied. He was very accommodating working with us on ideas and suggestions. They would clean up daily and always asked for permission to leave equipment out or they would move it out of our way. When they first engaged the machine (blower/fan) to measure the air flow throughout the home - it was like being in a wind tunnel. You could actually hear and feel the air movement. Gary actually sectioned off our home to determine exactly what each area needed. The repairs that were done were obvious when they retested and we are already seeing a difference in our energy bills. I cannot say enough about Gary and his crew - they were professional as well as being personable. I have already recommended The Climate Chief to neighbors and co-workers. I absolutely will hire again."