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"AC maintenance was done by our very own Robert from Green's Appliance Heating & Cooling"

"Pete was courteous, respectful, knowledgeable & helpful. We appreciated his expertise & recommendations! We have been extremely impressed & grateful for Schaal Heating & Cooling. The customer service is stellar, from front office scheduling to all the reps that have installed our furnace & air conditioning units."

"They had been servicing our stuff for years. We had a 40 year old air conditioner that they replaced. With the furnace, that was the 3rd furnace in our house. We found out we had a bad heat exchange during a service inspection. It was over 20 years old. The quality of service was excellent. They came out as soon as they could. It could not have been done any faster. There are other heating and air conditioner companies in Des Moines but I have not used anyone else for years."

"I called on a Friday and they were able to send somebody on Monday morning. I'm not sure if it was because they contacted me through Homeadvisor or because I was hesitant to have them come out without even a ballpark price, but they waived the trip charge. I told them that I had a leaking shower faucet and expected that the cartridge just needed to be replaced. I received a phone call and text 40 minutes before the tech's arrival as promised. Jake showed up on time and offered to wear the booties everybody brings these days, but between the time he spent sitting in his van and then writing up a quote after glancing at the faucet, it was at least half an hour before I even had the quote. My choices were $412 for the cartridge or $700+ to replace at least the valve and maybe more and then repair drywall. I assume the quote was written this way to trigger the upsale, but I will be selling my home soon and the drywall that didn't even need to be removed for this repair is already being replaced as part of a separate repair project. I was surprised that he didn't bring shower cartridges on the van since it seems like a common repair, and I'd specifically told them that's what I needed. He was gone for over an hour to get one from the supply center. Once he returned, he turned off the water, then went back to the van for a bit. Once he started on the faucet, it took maybe half an hour to swap out the cartridge. When he was done, Jake had me sign a few times, then emailed me an invoice with no text describing the service performed, just the total. I told him I needed some explanation of what was done, and he re-sent it with a blurb explaining a Moen cartridge was replaced and has a one year warranty. About an hour after Jake left, I received a follow up phone call to confirm everything was completed to my satisfaction. I have no complaints about the work, everybody was pleasant enough to deal with, and I know they create their quotes straight from a pricebook, but 3 hours and $412 to complete a 30 minute repair that requires a part costing no more than $50 just seems excessive."

Aire Serv® wants you to breathe clean air all year round! That is why our company focuses on excellence in customer service and quality AC and heating services. We are proud of our reputation for putting customers first and of having a brand synonymous with excellence since 1992! Wherever you see the name Aire Serv, you can expect quality services and exceptional customer service.

"The service man first explained what he was going to do and then kept me informed of things he was finding. He showed me with a camera of issues internal to the furnace and also of issues with the AC unit. He explained things in layman's terms so I could understand. In the end I am purchasing a new furnace and AC unit because the cost to fix everything was not worth it. I am having them install both because I know and trust that they will do it right the first time at a very reasonable price. I would recommend Service Legends for all your heating and cooling needs if you want it done right the first time."

"Computer did the "gotta send info to Microsoft" but when tried to reboot it ran through automatic repair without success. I did all the alternative without any success. He came and picked up the hard drive on Tuesday and returned it on Saturday. Fortunately he was able to "restore" without any data loss. Very happy with outcome."

"First, this company has handled all of my heating needs/problems since 1986 when they replaced a 58 year old gravity furnace with a high efficiency forced air system. I was not always pleased with this first furnace, but the company techs always gave me good service and advice. I needed to replace this furnace due to a flooded basement that left the unit under water for 6 hours and it was 23 years old. I looked to Home Energy Center (HEC) because of the good service they had provided over the years, but it was their job to lose - I had some questions about the old furnace. I called to make an appointment for an estimate and Kevin came out on the date and time of my choosing (at that time as late as 7pm and Sat. available). Kevin knew about my old furnace and told me they had stopped installing that model a few years after my purchase - they had found something better (I believe mine was an early high efficiency model -92%), I was impressed that he didn't try to sidestep any of my criticisms and presented me with what I thought was a good heating plant. Kevin said it's normally a 2 week wait for the installation but they had a cancellation the following Monday (4 days) and if I opted for that date they would deduct $250. He already had my business so I thought this was a nice gesture. That Monday the 2 installers came at 7am sharp and got right on the job. They said it would take about 8 hours so when I came home at 330pm I was surprised to find they had finished up and left They did leave all the manuals and instructions for operation. HEC provides what they call a "happiness check" where a company rep makes a return visit to check out and familiarize the homeowner with the system. I called Joyce and set up this appointment for a week later and Steve arrived at the appointed time. He had a checklist of items to go through with me and answered all my questions. He again covered all the warranty information and said I would receive materials in the mail to apply for an energy rebate and the Federal Energy Tax Credit (2010 exp). I did get these documents as promised along with excellent instructions in dealing with them (thanks Joyce). Granted I have only had this furnace for 2 months but so far I have no complaints and the house is warm. I would certainly use HEC again and will for future service/maintenance calls."

"Service was excellent. Fair pricing, prompt, and reliable."

We are Iowa's premier provider of home comfort solutions. We offer heating and air conditioning services, insulation, spray foam, air sealing and energy audits. Comfort Solutions has been taking care of homeowners here in Iowa for 31 years. We use the science of energy audits to solve your heating and cooling needs. Our passion is making every single room in your house amazingly comfortable. Call us anytime to receive a free repair quote or free home energy audit.