Get matched with top heat pump repair or service pros in Greensboro, NC

"Excellence in HVAC and the human spirit. That is truly hard to find in today's corrupt world. Christopher is an exceptional young man, and exuded every good quality of an upright character. I didn't know how to reach Miller's, so I left an AI automatic generated message, emailed Austin, and waited for a call back on the weekend mind you! Austin saw his email, and staff saw the AI, and Austin fielded the call to Christopher who called me and promptly came out. I can't say enough about the heart of this business. They follow this biblical teaching in the Bible: Philippians 2:3,4,5 Let nothing be done through selfish ambition or conceit, but in lowliness of mind let each esteem others better than himself. Let each of you look out not only for his own interests, but also for the interests of others. Let this mind be in you which was also in Christ Jesus. Need I say more? May God bless your business for the kindness and generosity you have shown."

"Prompt, professional and informative. Great customer service!"

"They were very professional and very knowledgeable about the project that they were hired to do. I would most definitely connect CARTER HVAC SERVICE for any future projects."

"I could not choose repair of well cap but Happy Home does do plumbing repairs. After 30 years the well cap started leaking. Mike came and immediately found the problem. Parts had to be ordered and Mike and Calvin did an outstanding job repairing an old old piece of equipment. Mike came the day I called Happy Home to help with this problem. I highly recommend them!!"

"Great service"

"Still waiting for a call back after initial visit. They were to move forward but no time schedule yet and A/C not working. As of now, this looks like 4 days of wasted time as I am not sure their customer service exist. The lady this morning said she would mark as urgent and get to a manager. You would think a simple call to a customer explaining backlog or schedule repair date should not take more than 5 minutes. Will give them until later today and then move on..."

"Worst company I have ever had the pleasure of dealing with. No shows, no calls. They have never done what was promised from install to repairs."

"Very experience did not follow instruction or do quality work"

"I used them all the time they do the semi annual check ups installed new heating units last year. They're easy to work with."

"The “Comfort Specialist”, aka highly trained salesman, Jared Reeves was very professional and informative. He even came to my house on a Sunday to quote a new AC/furnace system, and he answered several texts with additional questions I had before signing the quote into a contract. The contract laid out, in very clear terms, what equipment would be installed and the labor involved. Unfortunately, that is where Jared’s communication stopped, despite his (and Eanes’) promise to make anything that wasn’t done correctly on the install or the equipment, made right. The day of install started early at 8am and ran long to 9:30pm. I was home the entire day, and I checked in several times to see how the progress was going. The installers were great, but I did have to question (and convince) them to replace the drain pan when they informed me they were not going to put in a new one. A new drain pan was included on the signed quote/contract, as the original was rusted in several spots and clearly needed to be replaced. After convincing them to do that, I noticed that the new return plenum and furnace drop which was included on the signed contract was not being done. When I questioned that, I was told that it was not included on the punch order. Jared (the salesman) and I specifically discussed the new return and plenum during his visit, as the inside of the original return/drop was quite dirty and dusty, naturally and perhaps the M-word (moldy). I did not feel the installers cut corners, but the new return and drop box promised by Jared and included in the contact were a hard “no, that wasn’t part of the plan” from the installers. I sent Jared a text immediately to inform him, but I did not ever hear back. The sale was done, and so it seems was he (despite sitting in my dining room with his sales pitch, promising that anything not done right would be made so, on his dollar if needed). I emailed Jared and Eanes Customer Service several times over the next week, and I got zero reply. I asked for a refund of the cost of material/labor on the return/drop that was in the contract and not fulfilled. Updated as of 7/30/2024 All issues have been resolved."