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"I wish all the contractors on this basement project were as good to deal with as Family Waterproofing. Throughout the whole process, communication was good. Ken the owner was responsive and patient in answering all my questions and addressing concerns. They prepared a detailed contract of all work to be performed, and did what they said they would. I like that they did an exploratory dig after signing the contract to make sure we had a solid plan and avoid any surprises during installation. There was an area under the basement stairs and an old cistern that required a creative solution. They came up with a solid plan that didn't add extra cost. I asked them to pour some extra concrete under the stairs which wasn't included in the contract, which they did for a good price. The crew was friendly and had a good natured camaraderie on the job. The overall cost was very fair and we received great service and quality. They are honest, care about their customers and want you to be happy. Now I'm looking forward to a big rain!"

"They're a bit busy. You will be happy, if you're patient."

"Excellent. Very professional at very reasonable prices. They were fast and courteous and definitely went the extra mile with one window needing a new frame as well, which was no additional cost. Also very appreciative of the lifetime warranty!"

"The bathroom remodel was in April 2018. The job was finished one day later than described and that was unavoidable because I live in a very old house. Larry and Augie were absolute gentlemen, talented and skillful, and the job was cleaned up every day before they left. They arrived on time, took their lunches and breaks nearly to the minute and kept me informed every day of what was happening. The family room remodel will be completed next week when the bar top is installed and this job went exactly the same as the bathroom. Tommy and Eddie were also complete gentlemen and also very skillful and creative because in this old home creativity was a necessity to overcome some obstacles. Andy, the project manager, continually made his presence known and I felt very comfortable contacting him for any thoughts or questions I had. I would most definitely use Apex again."

"Their faulty installation of something as basic as a downspout on my house caused flooding in my basement. Mr. Lang came out and blamed my house and me for his subpar work! He left my house that day and never got back to me displaying a complete lack of integrity. The workmanship guarantee on his contract means NOTHING! I filed a claim with his liability insurer, Auto Owners, and got resolution that way. Mr. Lang wouldn't accept responsibility, but his liability insurer, and the forensic engineer they sent to my house to investigate, saw the problem and I was compensated for the damages caused by his careless work."

"I couldn't believe how responsive they were. I was given an affordable estimate and scheduled right away. On the date of service, he was here on time. He walked through the basement inspecting for any other potential issues. This was VERY helpful as I am preparing to list my home. His work was thorough, timely, he cleaned up after himself and we reviewed the work completed. I couldn't have been more pleased! A definite referral to all family and friends. He was referred by my realtor and I couldn't thank her enough!"

"We had quotes from 30,000 to 60,000. It was like some of these guys wanted to rebuild the house. Kenny Wood initially came in close but under the lowest, but still a little too much for our budget. We discussed it and he made some suggestions to save money but still get the job done. His guys came in the next week, got right to work and did an excellent job. I would definitely hire Kirkenlow again."

"Project went well."

"Had a patio door installed. Premier Windows System was great to work with. Tom was able to order the door and install within our time frame. The installer Matt was great and answered all questions I had pertaining to the door. Really enjoy the look and operation of the new patio door."