Get matched with top heat pump repair or service pros in Hartford, CT

"Call The Bee came out to me and gave me a quote of $3,800 just to get my boiler working again. Recommend I actually upgrade to their $4,200 package for a new auto Feeder and valve for my hot water baseboards. Roy came out and gave me a very fair price to replace the actual problem, my circuit panel. It has been a week since and it's working great. the big name pro that gave me a song and dance on how they're the best in the industry, misdiagnosed my boiler issue and would have charged me 10x more for a job that wouldn't have fixed the problem. I highly recommend BSW"

"Great response time and thoroughly explained what we needed, how long it would take and cost of project. System works great and project came in lower than quoted cost and they adjusted cost accordingly. In this day and age it is great to deal with hard working honest technicians."

"Did a great job to get our system running for our tenant. And will schedule another repair for our home."

"Ac needs service, but not the outlet. "

"Fast and reliable"

"This is THE WORST company that I have ever dealt with! I?ve had to report them to the BBB several times since I replaced my HVAC system in 2022. The first issue was with the filter slot. The installers didn?t make it wide enough for the filter, forced one in, and when I had to change the filter it wouldn?t come out. Placed a call to the company SEVERAL times to have the issue addressed but each time they cancelled at the last minute. Once I contacted the BBB, someone was sent to fix the problem their installers created. Every appointment I have made for routine maintenance also gets cancelled at the last minute, on the day of the appointment. I have found a reputable company to obtain maintenance on my HVAC. I am writing this review as a cautionary warning about this company. The are all liars from management to customer service. And don?t even try to get a supervisor or manager in the phone because it?s a waste of time. None are ever available. Their commercials are false advertising"

"We couldn’t be happier with our new central air HVAC system! Our old system broke down during one of the hottest weeks of the summer, and Ricardo and his team came to the rescue. They were incredibly accommodating for what was truly an emergency situation. From start to finish, Ricardo was responsive, professional, and communicative. He took the time to thoroughly explain everything to my husband and me, and made sure we were comfortable with the new system before wrapping up. The installation process was fast, efficient, and impressively neat—his team showed great care and attention to detail. Truly outstanding service and workmanship. Highly recommend Ricardo and his team to anyone in need of HVAC work!"

"We had a furnace installed by Harp on July 8th 2024 after it being diagnosed by their technician as to the reason our ac system was not functioning properly. That’s when our troubles with Harp began. The installation was not done properly, we needed 3 service calls to get the ac to work properly. The installers were sloppy. We cleaned up screws and wire and parts from the old furnace for weeks. When heating season began we noticed that the humidifier installed with the furnace was not operating. We scheduled an appointment to have it repaired and they called the day of the appointment and told us they couldn’t come that day and we had to reschedule, so reluctantly we did. They finally came and repaired it. From what the technician told me it was not wired properly. On January 21st 2025( the coldest night of the year) the furnace stopped working. We called Harp to get someone to come to repair it as we had no heat in below 0º weather I was told the best they could do is to come the next day between 2 and 6 pm. I tried to explain that this was an emergency but to no avail. I called my local oil company and they were at my door within 30 minutes( which I would’ve expected from the company who sold us the furnace) the repaired it quickly and told us that one f the wires on the control panel was not attached properly. It cost me $300. I would NOT recommend Harp to anyone. They are not reliable and do not stand behind their promises of service 24/7. Stay as far away from this company as possible. We are sorry we ever started with them."

"Perfect as I expected and more. East Coast installed a central air system and a ductless heating and calling system in my house. They were much affordable than their competitor."

"Extremely well. Eli responded very promptly to our inquiry. He came to the house and did appropriate assessments . He gave us several options for what we needed. He came as scheduled to install the system, and followed up on several minor details even after he had been paid in full. I give this business my full endorsement."