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"It went very well.  They did a great job.  I have no more problems with black dust floating throughout my house.  They were very professional."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"It has been a year since the work was performed. I was concerned at first at how fast the new roof was installed but so far, no leaks and roof looks good. Gerry McGrath was excellent."

"Upon arrival, installer started job quickly and professional. After job completed, he asked if we were satisfied with job. We were and he cleaned up."

"A&D Specialty Services is amazing! Doug, Dougie & Mike are our family now. We had original water damage upstairs that effected a huge area. They came the same day I called and setup everything to get us dried out. Their build back for that damage is amazing! It looks like we have a whole new house. Less than a week after we had original water damage our water heater expansion tank broke. So our water heater exploded (adding insult to injury). I called Dougie at like 2am and he got up, got his equipment and came to our house at 5 o'clock in the morning to come take care of the issue. He installed a new water heater took out the old water heater, and got everything squared away to dry out the basement. I refer them to everyone I know! They are always professional, very reliable and treat you like family. I will always go to them first for any service they can provide. Thank you for all you guys have done and continue to do!!!!"

"Matt was exceptional in his overall knowledge, installation and coordination of my project. He was friendly, informative with fast responses and great follow through. We switched from propane heating to natural gas which Indiana required a plumber's line test and us needing other new appliances at the same time. Matt was instrumental in partnering with my plumber and others during this major switch. I am so thankful to have found him and highly recommend Jacobs because of his talents."

"Ronnie and his team at Bennett Home Specialist have done both AC and Heating installs at our home. They were at house 24 hours after being contacted and AC and Furnace replacements were done the very next day. The work was fast and done perfectly. Their list of services and competitive rates makes it easy and convenient to hire them for future needs. Highly recommend Bennet Home Specialist."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"Handyman Matters did a great job of repairing very large hole in finished basement drywall including painting to match existing color.  Also installed vanity / sink / light fixture / mirror / baseboard / towel racks in bathroom plus painting the room.  Looks great, price was reasonable, and quality of work was very high.  The company was very efficient in producing quotes and meeting the promised schedule.
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