Get matched with top swamp cooler installers and replacers in Kilkenny, MN

"Jim is local.  It went great. Jim Ferrell is a professional of the highest caliber. Responded quickly, took care of my problems, and advised me as to better means of protection than I had. He came back a second time to uninstall software that I purchased that did not provide adequate protections and installed free software that would do the job.  He did the work through remote connection, but is available on site if necessary.
For those people needing help on getting red of malware, viruses , etc. on your computer,  Jim is local, better than all thse remote out of state location providers, is a mature, highly trained professional in this area.
If you go to local computer stores you get very young people that can do a basic job, but are no where near the professional level of Jim.
I highly recommend Jim to anyone that needs these type services.
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"This company has treated me well, especially Mike Museus, who worked over a year (last summer and this spring) to find out why there was a fluid leak in my new AC unit. The leak didn't affect the cooling of my home so I wasn't concerned, but Mike was persistent, even to returning finally with an "expert" to help diagnose the problem. What they found was that the A-coil above the furnace was full of tiny pinholes. On the day this was to be replaced, Steve came before 9 a.m. to remove the defective A-Coil and install the new one. He worked on it all day, without lunch or a break, leaving shortly after 5 p.m. There was no charge, as it was still under warranty. With all that, he still took the time to explain to me why the replacement was so important: that the defective A-Coil could eventually leak enough to damage the furnace below it. Because he was using solder, I believe, to install the new part, he turned on the ceiling fan in the adjacent room to mitigate the fumes. My only complaint is that a few of my vinyl floor tiles were damaged/discolored by the soldering process. That part of the flooring has had water damage before and is missing a few tiles so, after a day of hard work, he may have attributed the damage to work done before. It's not a big deal; I just wish he'd have said something. I have to hand it to Steve, though; he was working by himself, which frequently required him to leave the furnace area to check the outdoor AC unit, then rush back to the indoor work. I think it might have been a two-person job. At least, an assistant could have facilitated some of the work done."

"Good experience quick visit since actual repair completed under warranty with another company."

"Magic and Miracles (aka Michelle Pontrelli) came out for a weekend of completely re-organizing my house.   Over a weekend, Michelle and I cleaned out and then organized closets, my office and my garage.  Michelle hauled off three jeep loads of items to good will or to the garbage (as appropriate).  For a few items I wasn't using anymore, Michelle sold them on Ebay for me, taking less than a quarter of the sale price for her efforts in repeatedly posting the items, finding a seller, and then packaging and mailing.  By the time the weekend was over, the garage was spotless and open (it had been half full with items I wasn't using, empty boxes, all manner of junk.  The closets were clean, organized and actually had space left if I needed it.  I still smile every time I drive into my impeccable garage.  Michelle has subsequently done a house organization weekend for my mother as well.  She was so thrilled with the results that my mother's friend then hired Michelle as well.  I have since Michelle at her daily package rate to clean, run errands, whatever I needed help with.  I would recommend Michelle to anyone!"

"Mark is the best in the business, he replaced the water heater quickly, and was able to fix some other plumbing issues no problem. I will definitely call him again."

"Another good Cady Handyman experience. What I thought would be an easy DIY sink trap part replacement turned out to be more involved and problematic than my expertise could handle. And, typical for our house, the original plumbing lacked shut-off valves for the water sources. Cady was able to send out Tom N. within four hours and he got a tough job done... leaks sealed and valves installed... while working in a tight under-cabinet space."

"Paul responded very quickly to our initial request for a visit and was very patient answering the many questions we had during the bidding process. We solicited three bids and Paul's was the winner from a price and value for service perspective. Paul is very easy to work with and we just liked his personality. That played a big part in the decision. The work done is gorgeous. Removing the popcorn ceilings in the lower level and replacing with knockdown was a terrific move. I haven't found a flaw in them yet! Paul made sure all work was done in the time frame we gave him even working until late one evening to make sure painting was done before carpet installers were scheduled the following day. If we were to need more work of this kind again I would definitely give Paul a call."

"The person that came out to discuss it with us she was wonderful, she new everything and every question we had she either answered it herself or found the answer elsewhere. The gentleman that arranged the installation was really good the installers were clean and left everything very neat. I was very satisfied with them."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

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Vitaly (owner) came to my house to see what needed to be done and to offer suggestions.  He was polite and professional.

Viktor came to work on time a few days later to start the demolition. The dumpster was not there the first day so he came back the next day to start. No problem.  Viktor and his helper worked very hard to demolish  the bathroom.  They cleaned up each day before they left.

There was some mold on an adjacent bedroom wall , which was not surprising, since the some of the old bathroom shower tiles were missing.  Vitaly thought that we could find some kind of a solution to get rid of the mold, but  none of the stores had a powerful enough formula to do the job right.  After a  few days, I decided it was best to have that wall removed completely.   Vitaly asked Viktor to give a bid to remove the bedroom wall.  Viktor did not want to take on that job.  Vitaly then gave me a name of a contractor who specializes in mold removal.  I hired that company and in about another week, the mold wall was carefully removed and replaced with another bedroom wall. 

Before the bedroom mold wall was removed, Viktor installed an outside vent cap for the bathroom fan.   There is a small section of roof (approx. 18 inches) with a pitch extending from the side of the house above the bathroom ceiling where the vent roof cap could be placed.

 Viktor installed  a vent cap, but it was the wrong type.  He installed a wall vent cap, not a roof vent cap.  Also, the vent was installed over the shingles and flashing, instead of under them. If left as is, wind and rain  would be able to come into the exhaust pipe or leak under the shingles and enter the bath fan/house.  I notified Vitaly about it.  He called me back and said that they would fix it.  He said that Viktor told him that he had installed that type of vent before.   I said to Vitally that I would remove it and install a new, correct type of vent.

After the bedroom wall was replaced, I decided  that I did not want to use Vitaly's services any more.  I called Viatly and talked to him about the situation and my decision.  He was very polite and listened to what I had to say.  We agreed that it was best to settle on the charges I owed him and move on.    

 I've called Angie's List a few times, since, to talk about the situation.    One of the things that I found from the Angie's List Representative was that Vitaly's company had already been paid by Angie's List.  This surprised me, since I thought a contractor would get paid for a Big Deal only AFTER the work had been done.

  At this point, I want to be sure that Vitaly's company gets paid for the work they did. (they have been paid, amount is unknown) 

  Also, I would like to get a refund for $3700.00     I feel that I owe Vitaly $1300.00 for the work his company did.   My figure includes an adjustment for replacing the bath fan vent and for the extra 5 days the dumpster sat in my yard.

I would appreciate a resolution to this situation so that all 3 parties can move on.  Thank you. 

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