Get matched with top central humidifier installers and replacers in Lanham, MD

"Joe was the first to call shortly after I submitted my request for service. He had the tech out that morning who confirmed what I thought was the issue - the AC needed replacement. Since both the furnace & AC were original, I asked for an estimate to replace both. Joe's estimate was very fair given I had an estimate earlier in the year for just the AC. Because I am in a condo, choices were limited on both the AC unit and the furnance (because of size and space limitations). But Joe found a good combination of products and the install team came out on a SUNDAY! The job was not an easy one and I appreciated the team's tenacity in completing the installation. So far, everything is working well. One thing to be aware of: while the company offers an interest free payment plan, that plan is based on a higher cost (essentially I took it to mean the interest was built into the payoff period) so I chose to go with the original estimate."

"JDL HVAC Services was the contractor provided by our home warranty company to repair our heating system. The were initially prompt and came out to the house and attempted to diagnose the problem. The technician though the problem was the circuit board and JDL delivered a replacement from Carrier the same day. Unfortunately, the part did not fix the problem and the technician thought the replacement part was defective. Unfortunately, it was Friday and Carrier wasn't open on the weekend. I specifically asked the technician what would happen on Monday and was told that JDL would get a new part Monday morning and then come to the house immediately to install it. This was very important since we had no heat on Friday and over the weekend and the temperature dropped below 20 degrees at night. Monday was a disaster. Unknown by us, JDL called at 7:30 a.m. and when we didn't answer, they removed us from their schedule. At 8:30, we realized they'd called, and contacted Joe and he added us back to the schedule, but in the afternoon. When a new (more experienced) technician showed up, he did NOT bring any replacement parts. When I called Joe to inquiry why the technician had no parts with him as promised Friday, he said he wouldn't buy another part because he couldn't get a refund on the first replacement circuit board. He also wasn't convinced the heater circuit board was the problem and wanted to do more diagnostics. I also asked Joe why they didn't come out in the morning as originally promised, and he had the audacity to blame us for not answering his phone call which we had no idea to expect. He also blamed his technician for providing us incorrect information. He did put another employee on standby to get parts from Carrier once the new diagnosis was complete. The new technician found another part that had failed and it was delivered with the original replacement circuit board. Both replacement parts were installed. While the technicians were friendly and informative, Joe was rude and lacked friendly or acceptable customer service skills/friendly. He also does not keep his technicians informed (the new technicians couldn't answer any of my questions) and it did not appear the technicians speak to each other when they transfer a repair. Overall this was not a positive experience due to the poor customer service from Joe. He did call an apologize (left a voicemail) after the repair was complete."

"Very well. Technician, John, was patient and thorough as he cleaned and took readings of the systems. He took the time to walk me through the maintenance and care that I need to take care of the Heating and water heater systems of my newly acquired condo in Fairfax County Virginia."

"I was referred to Grove by a family member after receiving estimates from two other companies. Garrett Grove arrived on time to provide an estimate. He was efficient, knowledgeable and unlike the other two companies, did not waste my time with a bunch of useless chatter. After reviewing my system, he was able to write up and print out an estimate on the spot. He went over the warranty and explained what all was included in the installation price. This process took approximately one hour. I went with the high efficiency system which vented to the outside of the house rather than up the chimney. After showing me what the outside venting would look like, I was not pleased with the appearance of the vents so Garrett showed me an alternative. Unlike the other sales people, Garrett was able to show me brochures with pictures and information of exactly what I was buying and online images so I knew precisely what I was getting. A down payment was made and a date established for installation. The team arrived on time and went about their job with little disruption to my household. I was kept informed of the progress and was told when I would lose water and/or heat while the installation was performed. I was consulted along the way as to where I wanted various pipes vented to the outside. The job took two days to complete. When the men were finished, they cleaned up the work site and showed me various points about the system, set up the thermostat and explained how it worked. While Grove's system was certainly not the least expensive, I am confident that I received a quality system and installation, and anticipate that I will continue to receive quality service in the future."

"It was a superb experience. From the visit by Bruce the sales representative to the installation day to the follow-up from Petro, every single person we interacted with was helpful and professional. When Bruce arrived to do the assessment, we spent time going over the heating needs in the house. After a thorough inspection and measurement of the house, we sat down. He showed me a few options, all of which were going to provide good service. I ordered a unit at the end of that meeting. The installation day was just terrific- the entire work crew that showed up were everything I would hope to find: Upbeat, informative, hard-working, focused. The job was finished before end of day as promised. The heater room is now immaculate, with new piping and a new heater. It was like watching a pit crew at a NASCAR race. Everyone had their tasks, they moved carefully but quickly. The materials were all laid out in order, etc. Just a totally professional approach to their work. The crew boss answered any questions I had. The follow-up for a normal inspection of the furnace chimney was scheduled the day after the installation. I’ve gotten calls to insure we are satisfied with the work. Satisfied barely covers it- I am pleased to write this kind of review. Without hesitation I will recommend Petro to friends and family throughout the Philly area. Peter A. Elkins Park"

"I won't know until next week how it went so hopefully it will still be 5 stars. They will start on installation soon. So far they have been very responsive and professional. Thanks, Janice"

"Part replaced and humidifier appears to be working."

"OUTSTANDING JOB, REPLACED MY OLD CENTRAL AIR CONDITION SYSTEM."

"I had a leak somewhere in my heat pump system from 2013 in a 4 floor condo building. Every other company was quoting me $7k+ to replace the system but it turns out to be a leak in the line set between the 3rd floor and the roof! We had a new line set installed and I spent $2550 in total! The crew was very professional and worked extremely had in the hottest weather to get the job done, too!"

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