Get matched with top swamp cooler installers and replacers in Laurinburg, NC

"Good quick service and a cold AC again"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Mike and Crystal were very professional from the first phone contact through the completion of the work. They showed up on time, their work was neat and they worked very efficiently. My windows were in pretty bad shape. They really took their time and prepped them very well which showed in the finished product. When asked to redo or touch up anything it was done without question. In the end we received a very good paint job on a timely basis and at a competitive price. I have already recommended Mike's Painting to others in my neighborhood and would use him again for future painting needs.
"

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"It went fine.  I had one situation where they put vent on the top of the roof but on backwards and they replaced it. Overall, they did a good job cleaning it but that was a little reckless, I thought, a little careless. They did a good job cleaning the lint out but the only problem I had was the way they put the vent back on. "

Our team’s unparalleled experience is what sets Premier apart from the competition. We are always willing to push ourselves to learn more and to stay ahead of the curve when it comes to the changing trends in HVAC technology. Our customers’ comfort is our top priority and we do everything we can to ensure that we provide you with the best solution available!\n\nOUR COMPANY\n\nAt Premier all of our solutions are tailored to our customers’ unique requirements. We specialize in getting the most out of HVAC budget dollars while still providing maximum comfort with a minimum impact on our environment. As a company in a historically dangerous field, we pride ourselves on our safety record. Premier is among the industry leaders\n\nPremier Heating and Air is a locally-owned and operated company, serving the Fayetteville, Raleigh and surrounding area since 2010. We are viewed by many in the Front Range as the preferred local HVAC, construction, design-build, and design-assist company.\n\n\nRELATIONSHIPS COME FIRST\nWe are committed to establishing lasting relationships with our customers. To us, gaining a lifetime customer means that we are doing our job right. Our team is trained to find the best solution for your budget, and we want to do everything we can to take away the stress of HVAC services. We seek to be recommended as a trustworthy company and conduct our business accordingly. We pledge to maintain the highest level of professionalism, integrity, honesty, and fairness in our relationships with our suppliers, professional associates, and customers.\nEXPERIENCE IS KEY\nCollectively, the Premier team is made up over over 12 dedicated and talented employees. Premier is the only full line, full service, HVAC contractor and mechanical contractor in the area. In addition to HVAC installation and maintenance services, Premiers other offerings include design-build, design assist, in-house sheet metal fabrication, retrofit, building automation, and in-house system commissioning. Our Residential HVAC system designers, mechanical engineers, estimators, licensed masters, and apprentices. Our entire staff undergoes ongoing, intensive training in all areas of HVAC, including safety to stay abreast of the ever-changing advancements in equipment and technology. This allows us to ensure proper HVAC installation and full customer satisfaction with every project we complete.\nWE WORK WITH YOU\nPremiers design-build and design-assist projects deliver the most energy efficient heating and cooling systems, tailored to our clients’ unique applications. These projects maximize our clients’ project budget dollars while still providing superior performance with a minimum impact on our environment. Your comfort is our top priority. We strive to understand each customer’s unique needs and deliver services that exceed their expectations. We create collaborative building automation solutions by respecting ideas, engineering with empathy, and applying innovative technology. You can rely on us to deliver win-win solutions that benefit both your bottom line and the environment.\n\n\nExpert Services:\n Ductless Repair / Maintenance\n Ductless Installation / Replacement\n Ductless Tune-Ups\n Servicing All Makes and Models\n\nPremier Heating and Air Conditioning has affordable alternatives to help avoid costly HVAC repairs. Our highly skilled technicians are experts in the maintenance of your HVAC systems. Our service maintenance programs can be tailored to fit your needs. For most equipment owners, two check-ups per year is adequate and our basic program should be sufficient if you change your own filters. These checks will keep your equipment running at peak performance substantially increasing efficiency, capacity and longevity. Keeping cooler in the summer, and warmer in the winter, will cost you less! Emergency breakdowns are expensive and disruptive. Regular annual maintenance will help to avoid emergencies and mino...

"Replaced a part are something but there work I was very pleased with their service and I do appreciate the great........"

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"It went well. There was nothing specific I liked about the way they treated me or their service. They just cleaned the vents. There was nothing really extraordinary. The staff was friendly. They did a good job. Obviously, some of the vents, when they took them out, they took the paint off but I guess that's what happens when you have the vents removed."

Give Your Home & BUSINESS Some Shine! Reliable Commercial & Residential cleaning professionals serving Indiana, Illinois & Michigan.