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"Touchdown Heating & Cooling was great! My furnace broke on Thursday night, so I called for a quote on Friday afternoon, thinking that I might be able to have them take a look sometime on the weekend. They initially scheduled me for Saturday afternoon, but I got a call later saying that they were in the area and could swing by that same day (Friday). Chris, the owner, and Austin came by, took a look, and got me a quote for a repair, a basic replacement, and a deluxe replacement. My wife and I called around 9:00 that evening, requesting the basic replacement, and they were able to get it done by early Saturday afternoon. Chris and Austin were total professionals from start to finish. No bs, completely up front in the evaluation of the problem and in laying out our options. They quoted, we signed, and then they executed perfectly. I have no reservations in whole-heartedly recommending Touchdown H & C for your HVAC project, whether planned in advance, or in an emergency."

"My AC broke down in the midst of a summer hot spell.
I called and they came the same day.
In the past I was told that the next time my capacitor gave out I would need a new AC unit.
I have replaced several capacitors in the past due to poor placement of my AC when it was originally installed.
Belknap did not install the AC.
Tom was able to extend service on my AC by installing a new capacitor. He said this capacitor would probably only last about a year due to AC placement.
He suggested replacement ACs for me to look into so that when my AC needed to be replaced I would be able to make an informed decision about the replacement.
Belknap service is excellent.!!!!!!! I have used them before and I have always been pleased with their honesty, excellent work and service.
I will rely on them for all my future furnace and AC needs.
"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

Brownsview365 is a professional and licensed handyman repair company. With more than 20 years experience, whatever project you have in your home. We can get the job done.

"Choice was fast, efficient, and kept me posted on the progress of the claim. Although the water leak issue was discovered on a Friday, they had a plumber there to investigate by Saturday morning. When it was determined that the 20+ year old heater needed to be replaced, the replacement ordered, on-site, and installed by Wednesday morning. I am glad that we opted for the Choice Ultimate plan as other than the initial $65 service fee, all but one $50 ancillary expense was covered."

"Installation excellenht follow up on service to air conditioner this June never came
,
When owner checked installation of furnace he advise my wife to follow up June 2013
service on air conditioner, I called for appt. 3 x never called me back, Had it serviced
another contractor.


"

"Although the work was completed, the repairs were not completed without errors. The PVC piping to the shower drain was not properly aligned when gluing it together, resulting in a leak. The technician pulled the PVC piping apart and re-glued the piping. This did not leave me with a great deal of confidence in the repair and feel I must keep checking to make sure the leak does not return. Also the repair looks bad, as there is glue and dissolved PVC on the outside of the piping. In my opinion, the technician should have replaced it with fresh piping. The toilet tank rebuild was performed with an adjustable fill valve. The technician failed to lock the fill valve at the proper length for my toilet tank. I went to check the repair and when I took the top off the toilet tank the fill valve popped up. The fill valve popped up so high that you could not put the top back on the toilet tank and the fill valve did not turn off and water ran continuously. Fortunately, the technician was still there and lock the fill valve down at the proper level. I rated the price as average, as I did not get competitive prices to determine if the charges were reasonable."

We are a owner operated small business looking to serve you personally and keep you satisfied.

We have been in the asbestos, mold, lead and water & fire restoration for over 30 years. We are fully licensed and insured in all fields of work that we do. We currently except credit cards to help those who prefer to use a credit card. We handle all size projects including small ones in which other companies don't like to handle. Our prices are very competitive but our quality is second to none. We are currently running a promotion of 15% off any project greater than $1,000.00 before discount.

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."