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Find Heat pump installers and replacers in Louisville

Avatar for North Alabama Technical Services
North Alabama Technical Services
4.9(
124
)

Serving Louisville, IL and surrounding areas

In business since 2010

Emergency services offered

Credit card accepted

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."
2014 Super Service Award Winner!
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Recommended by97%of homeowners
Avatar for Rardin Plumbing Heating & A/C
Rardin Plumbing Heating & A/C
4.6(
11
)

Serving Louisville, IL and surrounding areas

Free estimates

Emergency services offered

Credit card accepted

"Rardins has merged with Mattex Plumbing, but Oscar Rardin is still with them. Very professional, both over the phone and kept me updated through texts on the phone. Showed up as promised and was done within 3 hours. Only real difference was in how prices have inflated since 2014 (last time pump was replaced) $1400 vs $500 The pump accounted for over $1200 of that total. Oscar did a excellent job!"
Recommended by100%of homeowners
Wabash Electric Heating & Cooling LLC
5.0(
7
)

Serving Louisville, IL and surrounding areas

In business since 1970

Free estimates

Emergency services offered

"Got my ductwork cleaned out and replace 23 outlet covers. All done in record time. Very friendly and professional and explained the whole process as he went and showed me all the junk that came out of my ducts. Cleaned up as he went along and couldn't even tell he had been here except that there's no dust floating around in the air now."
Response time8 hrs
Recommended by100%of homeowners
Avatar for Choice Home Warranty
Choice Home Warranty
4.0(
5,676
)

Serving Louisville, IL and surrounding areas

In business since 2008

Emergency services offered

Credit card accepted

"Went well to this point of replacing parts. Then the United needed to have a system leak test and then needed freon put in pump. This was refused by Choice warranty. We were left with a partial repair and a heat pump not able to do it's job."
Recommended by82%of homeowners
Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)

Serving Louisville, IL and surrounding areas

In business since 1971

Credit card accepted

"The last was a rental company that we have and we used them for an air conditioning and heating system. It was Bototach Mechanical. It’s been a good program for us. They’re very responsive. I don’t know what the thought process was. My husband said, well let’s try these guys and so we did. We have an older home and it’s proved to be a very good deal. The quality has been pretty good, so I would give them an A for the quality. I will give you one helpful hint though. If the company decides they want to replace an appliance, you need to call them and negotiate with them because you can upgrade, but you need to talk to them in person not just do it over the internet."
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+2

Recommended by65%of homeowners
Avatar for JM Tile Design
JM Tile Design
5.0(
6
)

Serving Louisville, IL and surrounding areas

In business since 2005

Free estimates

Emergency services offered

We will give your bathroom and kitchen a shiny new look. Our experienced tile setter can help you with any problem, no matter how complex. Thanks to our extensive knowledge and flexible business hours, we are guaranteed to meet all your expectations.

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+22

Recommended by100%of homeowners
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