Get matched with top swamp cooler installers and replacers in Luray, VA

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"Victoria went beyond the service with the installation."

"Furnace failed on 12/2/17. Excel came out on 12/4 (or maybe 12/5) to look at unit - told me it needed to be replaced. I shopped around for a bit then notified them on 12/14 that I wished for them to do the work. Furnace had to be ordered and installation was scheduled for 12/28. Excel called me on 12/27 to report that the furnace was still in Chicago - rescheduled installation for 1/2/18 which is when it was finally installed. On a positive note, everyone I dealt with at Excel was very respectful and polite. They arrived promptly and notified me 30 minutes ahead of their arrival, sending me texts with the names and photos of who would be coming. They worked efficiently and cleaned up extremely well after they were done. I noticed a problem with condensation leaking from a PVC pipe placed during the installation onto the top of the furnace. I called the office to report it and they promptly sent someone out to look at it. They ended up changing the configuration of the pipe which fixed the problem. They were again meticulous in their clean-up afterward. Other than being quite cold for a month, I was overall very satisfied with Excel Heating a & Cooling."

"Everything turned out well in the end. They had a few problems on the way but they fixed them. We’ve had them out for different things like the furnace, air conditioning and things like that. The main problem this time was, it wasn’t the same person that came out each time. One person made a mistake and then someone else had to come out and fix it. The person who made the mistake should have noticed they were doing something wrong. I don’t know if they were less experienced or if they didn’t pay attention or what it was. When we called and said there was a problem, they did get it corrected. They sent out somebody I guess with more experience and he took care of it. Overall I’m happy and would use them again. They did our furnace several years ago. I haven’t called or compared their prices to anyone. I have talked to friends who have had similar things done and they said the price is probably about right. It wasn’t a very professional way to did it though. I would use their services again in the future."

"Replaced my ac/heat blower unit in my attic."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"It went fine.  I had one situation where they put vent on the top of the roof but on backwards and they replaced it. Overall, they did a good job cleaning it but that was a little reckless, I thought, a little careless. They did a good job cleaning the lint out but the only problem I had was the way they put the vent back on. "

Family owned business since 2005. With 30years plumbing w sewer and drain cleaning experience. Serving the fredricksburg area. And northern VA. Specializing in : Sewer and drain Line jetting. Camera inspection. Well pumps. Septic tank repair and replace. Drain field repair. Waterline. Repipes. Sewer line replacement.

"There was only one hang up. When I contacted them through e-mail I indicated that I wanted to talk about installing an antique wood burning stove in addition to the chimney inspection and cleaning. The appointment was made for the afternoon on a certain day. But, the guys called that morning and left a message on my voicemail saying they could come early. I did not get the voicemail and they showed up early anyway. I was not home but my mother was there. Unfortunately, these guys did not get the word from the scheduler in the office that I wanted to talk about the installation of the wood burning stove in addition to having the chimney cleaned. So they came did they work and left. I called the workers back (since I had their phone number from the voicemail) and communicated my annoyance at the schedule change. The guy was very apologetic and offered to come back though he was no longer available at the scheduled time which I had blocked off on my calendar.
However, we ended up talking about the project over the phone and he was able to give me all the information I needed about the potential installation over the phone. He was very knowledgable and helpful. So, I'd like to give them a "B" for punctuality though that doesn't seem to really fit the situation. So they get all As despite this little hitch.
"

"We have a home warranty so if anything goes wrong they repair it. We pay a yearly fee and we can call them and pay a service fee and they repair or replace it.

You have a number of covered services like your plumbing, your electrical, your refrigerator, stove, dishwasher, washer dryer.

They're very responsive to you call and it doesn't take long to get help, the help you need to get your whatever repaired done."