Get matched with top water heater repair or service pros in Maybee, MI

"They fit me into the schedule on a day that was really booked up during the cold snap, and were there in a couple of hours, and had me fixed inside of 60 minutes. Great service experience end to end."

"They do a good job. They've replaced water heaters, furnaces and air conditioners. They are punctual, courteous."

"Customer service was excellent. Job was done wonderfully and at a good price. Highly recommend. Very polite and professional."

"Audit was fine, didn't expect any more or less. Getting door and window leaks taken care of was the key."

"I specified that it was a tankless water heater, yet not surprisingly I was referred to a plumber who didn't know anything about tankless heaters, resulting in a waste of a couple of days. The second person did know about them, and so far the repair is working (fingers crossed). I wish CHW would pay attention to the details in my claim."

US Drain, Inc. is family owned and operated for more than 30 years. We are licensed, bonded and insured. Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"They did an overall checklist which did not actually identify the problem and tried to upsell on an additional service that would cost $300.  We had another company come in to do an inspection and blower service they tried to sell to us for free.
"

"they came out the same day i called which was nice. i dropped 1 star bc of the time it took to install 2 water heaters, we were told 2-3 hours but in reality took almost 10 hours. Also we were forced to make a decision on the spot RE: replacement due to the high non refundable diagnosis fees. they charge a fee to come out (they tell you about on the phone) And a diagnosis fee (told us after the work was done), which is strange bc what's the point of having someone come out and Not diagnose the problem? regardless it's been 2 mos and the boilers are working fine with no call backs needed."

"They wanted to charge a $250 fee because it was a weekend, so we declined and scheduled for during the week. In the interim, I used instructions in the manual to rectify the problem myself, but my fix only lasted a week, so we had them come by. He did the exact same thing I did (cleaned fuel sensors). I apparently had not cleaned them well enough... being new to tankless heaters, I didn't want to damage anything by being too abrasive with any of the small parts. So he literally sanded build up off of the sensors and charged me $175. No parts were replaced, nothing was broken... he took out <20 screws, inspected MY work, and sanded 3 fuel rod sensors that are less than an inch long each. $175??? What a joke. Lesson learned."