Get matched with top water heater repair or service pros in Mckenna, WA

"They came out quickly to give me a estimate for replacing my 10 year old Rinnai heater. They actually told me NOT to get the additional optional recirculating feature that another company was recommending, due to cost and reliability issues. When Washington Water Heater’s bid came in it was about 40% less than the other guy for the same work and same water heater (minus the recirculating feature)- $5200 vs $9100. They didn’t require any money up front (other guy wanted 50%) and were able to schedule the work for only a few days out (other guy said it could be weeks or months). The showed up on time, did excellent work and even charged me slightly LESS than the original bid because they ended up not needing to install a pump for the condenser."

"There was minor scheduling mishap where the scheduler put the wrong date on their calendar, but when I called to ask where the plumber was, they immediately worked to get a plumber to my house within 20 minutes. Ammon arrived and was very friendly and competent. I pointed him to the area where I had seen water and he jumped in to locate the source. After a bit of inspection he identified a leaky valve on my sink. He extended the copper water pipes and replaced the leaky valve after explaining to both my wife and I what the issue was and what he was doing. After he resolved the problem, he gave us his direct number and told us to call him if we saw any more water. After a competitor had been out twice to try and repair the issue, it was refreshing to see Ammon so invested in finding and fixing my issue as well as making sure I was happy with his work. I would definitely hire Drain Pro again and I would certainly request Ammon."

"David arrived on time; analyzed the Water Heater situation completely; and provided several choices for a remedy discussing the merits of each but not pushing a sale. An estimate was provided; the replacement appointment was conveniently scheduled; and they arrived on time. David and Justin replaced the water heater and respected the work area leaving no trace behind. Highly recommend their work. Very cost appropriate. I also appreciate greatly the office staff's end to end service that was timely and professional. Great company with good values."

"Drake was superior in communication, efficiency and customer service. He explained all that needed to be completed with replacement of my water heater with ease and understanding. Will definitely call for all plumbing needs as they arise. "

"Mr.Rooter responds , has very competent plumbers, do the job right and I have no hesitation recommending their service. They are not inexpensive, but they do the repairs and seem much more available than other plumbing services."

"Great overall service, replacement water heater within same day calling. Little pricey but quality work and would hire again."

"Work was done quickly and professionally. Were very careful to collect and/or cleanup any water drips. Had to cut wall board in laundry room to repair hose bib. Removed as small a piece as possible and replaced when finished."

Founded in July 2025, Right Direction Plumbing was built on the belief that plumbing should be done the right way — with honesty, precision, and respect for our customers’ homes and businesses. With years of hands-on experience, we bring proven solutions for everything from emergency repairs to large-scale projects.\n\nWe proudly serve Seattle, the Puget Sound, and surrounding communities with fully licensed, bonded, and insured services. Our reputation has been built on fast response times, clean workmanship, and clear communication every step of the way.\n\nWhether you need a water heater replacement, a trenchless sewer solution, or routine maintenance, our team is ready to deliver reliable results backed by a customer-first approach.