Get matched with top central humidifier installers and replacers in Middlefield, MA

"Last April I purchased a brand new condominium. There was quite a bit of construction dust as well as some construction debris in the air ducts once the building was completed. I finally decided to hire Dustbusters Duct Cleaning this month to clean them out. The dryer vent was also cleaned and the central AC coil was inspected. Jeremy was the technician who performed the job. He was punctual, polite and courteous, and very knowledgeable. Jeremy explained the entire process to me and showed me before and after pictures of the air ducts. I have noticed that the air flow from my heating system seems stronger now which indicates to me that cleaning the air ducts has improved the efficiency of my heating system. I would definitely hire this company again. Cheryl B."

"We contacted Stephen (who replied almost immediately to my voice mail) about removing several appliances (washer, dryer, fridge, computer monitor) as well as a couple of old doors and some concrete blocks.We had a tight time frame, because we were getting some new appliances the following week, but we wanted to be without the fridge for as little time as possible.  Stephen came out the same evening to give us a quote.  He was very nice to work with.  We were originally going to have the fridge brought downstairs to our laundry room to be a second fridge, and Stephen was willing to move it for us.  But he noticed that the doorway to the laundry room seemed small, and when we checked we found he was right - the fridge would not have fit!  So we asked him to just take it away.  We made an appointment for the following Tuesday afternoon at 1:00.  I had to change the time at the last minute due to another contractor (who was supposed to cap off the gas connection to the dryer) not showing up, but Stephen was completely flexible - he said he would come out the next morning.  He showed up exactly when he said he would, and it took him very little time to get everything on his truck.  He was quick, and left no mess.  We were very happy, and would gladly use him again."

"I chose them because they had the highest number ( and score) of reviews, but after the service was provided I believe those reviews were fabricated. I am a new home owner and decided to try your services. I did not know much about duct or vent cleaning but after what I saw yesterday I decided to do some research online and that is when I realized I did not receive the services I thought I was paying for. Only 1 technician came with a small shop vacuum and a brush, and he was not able to do most of the work because. 1. We had Fibreglass ducts and he said his equipment was not suitable to clean this type of duct and that it would damage it. So he only "vacuumed" the area that his arms could get to, and did not examine the vent for damage or recommend any way to clean or fix the fiberglass. 2. He did not want to take the vent covers off the ceiling because he said he did not want to damage the sheetrock, so I'm not sure how he cleaned them. I think he only sprayed air into and around the vent 3. He didn't have any air filters with him, so I had to go out and try to buy them. They did not have the size I needed so I spent 1 hr driving around looking for them and could not see what he was doing at home. 4. They did not seal any of the vents nor did they have a negative pressure machine. He did not hook up to the main vent and told me he accessed it with a brush through an intake, which means that they did not fully take out all the dust from the main feeder. At first I was ok with his explanation, fine but then after doing research I realized that all he did was stick a brush in the room vent but did not seal the whole system, nor did he take off and clean the main duct. 5. He said he cleaned the dryer vent from Inside and Outside but I did not see any signs of him going outside as it was raining and he would have had to get the machine wet. 6. He had no other equipment other than a shop vacuum with a 4 inch hose. I'm not sure how deep he was able to get with that into the dryer vent. I really feel as if the work performed was not done correctly, and my ignorance was partly to blame. This company certainly did not have the right equipment to do the job and they didn't even use the correct procedure to seal the system to create a vacuum. This was definitely more of a $300 dollar job at most and not $600 dollars like they charged me."

"The installation of the light fixture was challenging because the hallway ceiling is quite high and the work area is over an open stairwell. Omar and his team considered their options and used available resources to complete the work. The work was completed quickly and professionally. They cleaned up after themselves and made certain that I was happy. The cost of the service was well worth it and I would use him again.
"

"Mark was excellent in getting the job done and also was available to answer any questions and concerns we had. He was always there when called upon. We also had him install a new furnace when we did an addition on our house. He really goes above and beyond for customer service."

"When my desk top computer failed I called Mr Ferrell. His response time was excellent; arriving at my home the same day I called.
He called me back that evening to update me on what he found. He replaced the power supply and did a virus scan and returned the computer to my home within 48 hours. I found him to be computer savy and very friendly. If we have computer issues in the future I will contact Mr Ferrell.


"

"Technician was thorough, knowledgeable, and a pleasure to work with. The AC ducts in our condo were filled with dust and all sorts of stuff. The technician arrived on time, removed all of the debris, and cleaned up afterward. We were using the AC and breathing easy later that evening."

"I had a lot of additional cost. It ended up at $1500. They only cleaned three, for the big deal. And then, I had a thing that they put in to make sure that the air stays clean. They said I had a humidifier on my furnace and they said that it had to come off. And then, they said you can get a much better one and then they kind of disappeared and they didn't talk about it or really sit down and have a conversation with me. I'm not even sure why they had to take it off or what they did."

"Company did a good job last summer with 3 bay windows, so I called them back when the rest of the windows in the house needed to be replaced. On the initial visit, I told the rep that I wanted the same windows as last year. He quickly found the job order and picked up the details of the window make/model/etc without any need for me to reinvent the order. The company had the opportunity to try to upsell me, as I asked them about replacement of the skylight in the bathroom. Refreshingly, they declined to do so and told me that it would be much better to wait until we needed to get the roof re-done, and to do the window at that time. As before, the first guy clearly explained the process: guy 1 to take the order and measure the windows, later follow-up visit from guy 2 to remeasure all the windows carefully before ordering their construction, and then a couple of months later, a follow-up call from their HQ to schedule the install. He gave me an approximate window for this scheduling call. It was a pretty broad time-frame because there had been an unusually large number of people needing custom windows. As before, everything went off exactly as the rep indicated. The install team showed up within a half-hour of the estimated time, and installed 11 windows without taking a break. They removed every scrap of rubbish, vacuumed thoroughly, and left the place as clean as it was when they arrived."

"The owner and customer service manager were both very responsive to issues raised during the installation of the system. They did everything they could to make sure I was a satisfied customer. The reason I could not give they company A's in the areas of quality and professionalism was the number of issues that needed to be raise during the installation and items they did not check out prior to leaving after the installation.
This company was chosen to install the system was because their quote was the most feasible placement of the oil burner, oil tank, vent system, and hot water tank received. Their price was comparable to other quotes.
This new system was purchased using a zero interest loan sponsored by the local electrical utility. Work was started after a credit check was run and an initial deposit was paid for items not not covered by the loan. The lead installer was knowledgeable and made me comfortable as the work started. We reviewed the work that needed to be done and work commenced. A team of four people began the install.
The first "issue" arose when they began to connect the hot water tank using 1/2" copper pipe. The previous system was connected to the house with 3/4". When this was brought this to the attention of the lead installer he was quick to call the office and get the needed materials and the water system was attached as requested with 3/4" pipe.
During the process of connecting the new heating system to existing piping, one of the workers incorrectly connected two pipes together and cause a water leak which damaged some materials in storage shelves. The owner was quick to compensate for the damaged materials.
At the end of the second day of installation the system was checked out and the workers left.
Soon after the workers left we discovered there was no hot water. The new system had a locked water mixing valve above the hot water tank. It was set to 70 degrees. I could have called the company, but chose to look up how to unlock the mixing valve and adjust to supply hot water to the house. I was able to adjust the mixing valve which allowed the tank to supply hot water to the house.
The installed heating system was a two zone system. Later that first evening one set of rooms were getting cold while the other set of rooms were getting hot. Upon further examination I determined the thermostats were reversed. After switching the two thermostat connections at the oil burner the room temperatures returned to desired temperatures.
When the hot water tank was first pressurized no water leaks was observed, however, during the next few days, a number of leaking joints were identified. A different employee install the plumbing of the hot water tank. It took another employee to arrive and take apart and reconnect the connections to stop all the leaks. I was told that the pipes were not adequately tightened at the first install. To the company's credit response time to my report of leaks was fast.
Two bills were received from the company for parts and labor to fix the water tank leaks. I called the owner of the company and the charges were reversed.
A few days later I noticed the circulator pump to the hot water tank was running and the boiler temperature was low. The house was not calling for heat. After some research I found that the boiler control unit was not set for an indirect water heater. So as long as the house did not call for heat, the oil burner did not turn on to supply heat to the hot water storage tank. The position of a switch in the control unit needed to be changed. Once changed the burner turned on supplying heat to the hot water storage tank.
The exhaust for the oil burner is out the side of the house using a power vent system. A few days after the install, I realized that the venting fan was running for an extended period of time (approximately 11 minutes) after the oil burner shut off. After reading the manufacturer literature, manufacturer recommends the vent fan to run for a period of 3 to 5 minutes after the oil burner shuts off. The run time of the vent fan was reduced from 11 minutes down to the 3 to 5 minute period as the manufacture recommends.
The oil burner purchased included a control unit that can be adjusted to provide increased energy efficiency. This feature was discovered as part of reading the control unit manual to solve the water heater - oil burner problem (see above). The company left the system where the control unit did not provide any added efficiency. After experimenting with the efficiency setting, a "good" trade-off has been reached between oil burner responsiveness and the house need for heat.
A few weeks after the install, the fire department came out the inspect the system. The system failed the inspection. The oil burner exhaust flue was within 18"  of combustible materials. Board needed to be installed above the flue pipe where the wood  floor joists were withing the 18" of the flue pipe. The company was quick to respond to the situation.
I am extremely happy with the new heating system, power vent, and hot water storage tank. I would have preferred not to have raised the issues and work thru the problems I had to with the install and start-up of the system. It is important to me to be associated with a company that will work thru issues and problems to satisfy the customer.
"