Get matched with top doors installers or repairers in Mountlake Terrace, WA

"Dave from Norseman Door came to bid for our garage door repair for broken springs and cables. He explained what needed to be done, gave us the options of replacing the springs and safety cables or transitioning to a torsion rod. Dave answered all our questions patiently and thoroughly and quoted a price that was less than half the other bids we received. He was prompt, courteous, professional, did a great job, and there was no mess left behind. We would hire him again anytime."

"The window installation went well, no issues. Good quality windows and work - on time, efficient, and clean. And it made a huge improvement in the room temperature. We couldn't use the dining room because the old windows allowed all of the summer heat or winter cold into the room. Now it's very pleasant. It was like adding an extension to the house!"

"Yesterday evening my garage door spring broke. This morning I called Anderson's Door Company right after they opened at 8am. They answered promptly and because my house is very close to their shop he offered to schedule me as the first appointment of the day. It's 10am and my garage door is all fixed! Scott showed up promptly. He suggested that I replace both springs even though only one had broken. I agreed and he was able to do the job entirely with parts on hand. After the replacement I asked him to walk me through what work he did and explain how to maintain the door in the future. He was really friendly and professional."

"The installation crew did an excellent job. They were very professional and personable. We would highly recommend them."

"I sought multiple bids for the project and gave Ethos a shot because of Angie's List reviews.  Bill came to do the assessment and bid.  I did not have to wait very long for an appointment date.  He was on time and was by far the most knowledgeable of the bidders and provided the most in-depth comments, ideas, and options.  (For example, I assumed we'd have to replace both the front door and the front storm door.  He thought they might be able to do some adjustments and get the front door working correctly.  (The storm door was definitely a deteriorating mess...)  He could have immediately sold me a front door without offering to try fixing it first. 
     I'd done some homework and learned things like you need to make sure the bid gets written up with the exact manufacturer name/model numbers so you get what you thought you were paying for.  Bill's bid already had all the features of a proper bid.  The biggest cost is the doors/related hardware, by the way.  We were able to use all our hardware again which saved quite a bit of money plus we didn't have to re-key.   I felt comfortable with the labor costs and confident in the company's skill so we made a partial payment.  It takes a few weeks (sometimes more) for the doors to actually arrive after being ordered (and a bit longer if you want them to be pre-painted a particular color.)  We were able to schedule door installations within a week or so after they arrived at Ethos.
     I feel bad for Ethos because the extent of crumbling/rotting cedar siding and door sills may have been a lot more than even they anticipated.  Nonetheless, they stuck with the bid.  The installation processes went smoothly from my perspective.  The first day they finished the shop door install as well as a door and a storm door leading to the deck.  The installer called me over to point out issues, ask for my preferences, etc.  Housekeeping was good.  He was pleasant and professional.  They needed to return to do the storm door on the front of house and try to get the front door working without replacing it.  (Note: we have less daylight in the winter.)
    Unfortunately, the front door problems didn't respond properly to repair efforts even after a couple of hours of working at it.  They gave it a really good try.  We needed to order a new one after all.  Also, there was a lot more rot affecting the areas to which we needed to attach and caulk things.  We interrupted the project to order the new front door.  The project resumed 4-6 weeks later.  
      I lack the language to describe everything done, but I can tell great attention to detail was paid to make sure everything was done correctly.  For example, despite having had our prior good quality doors "professionally" installed, you could see daylight on some of the sides from the get go.   I thought it wasn't possible to get tight on the sides, only the bottom of the door if you used weather stripping.  From the get go the front door would stick on the side that had the handle, sometimes you'd have to actually pull up on the knob to lift the door a bit and be able to get it open.  The door installed by Ethos fits perfectly..... 
     One of the days Danielle, the office manager, came on-site because she was curious and the company owner wanted her to be able to see what it really takes to get the job done out in the field.  She has always been pleasant and responsive (by email and phone) so it was nice to meet her.  I also thought it was great for the owner to care enough about the customers and his staff to invest in hands on education.  
     We love all 5 new doors and how smoothly they operate.  Ethos has been very easy to deal with, responsive, flexible, never cut corners, and I ended up confident that they are successful because they put the best interests of the customer ahead of looking at profit margins.     
    We have some windows we will want replace in the next year or two and Ethos will get the work, no question about it.  Also, I've since learned they do general construction work.  I just scheduled an appointment for them to take a look at a kitchen/bath remodel we are ready to undertake.  I'll keep y'all posted on how that goes.
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"They repaired it really fast I was pleased with their work."

"The serviceman was very personable. He went right to work and explained what he was doing and how I should keep the door maintained."

"The company supplying the tile underestimated the amount due to the irregular shape of the pattern and we had to wait while more tile was purchased and delivered but owner Adrian adjuated his team's schedule to accomodate this so we could meet our deadline.  Adrian has been installing tile for many years and he knows all the details that make it professional and lasting,
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"Super great guy, fixed my light switch outlet and wall that my dog destroyed. Did a fantastic job and was very responsive!!! Highly recommend"

"The owner was extremely professional, arrived on time and was very careful about his work and cleaned up very well when he was done. He explained the difference between different glass units and coatings and even showed us how to install glass units in the future if we wanted to do the work ourselves. I would definitely recommend them."