Get matched with top heat pump repair or service pros in New Kensington, PA

"Disappointing! The service was "once over lightly", the tech person in and out within 25 minutes or less. I've had Jeff here previously several years ago, the person this time was not Jeff, and Jeff did what I felt was a very thorough and complete maintenance inspection at that time, Jeff spending a good bit more time and explanation being more thorough and complete. Several of the items indicated to be done were either so quickly or hastily done that I was unaware of their being done, but can affirm with certainty that the tech person never checked the thermostat nor made any adjustments to the thermostat in evaluating the performance of the heating system. Could it be because my furnace is less than 3 years old that this service maintenance inspection was so "once over lightly"? Sorry Jeff, Karen, I feel I can do much better with other HVAC services in the future."

"I was extremely satisfied with the services provided and I will continue to use Sullivan in the future. I bought a $39 Angie's List deal for an inspection with $100 toward repairs; this was a great deal. It was very easy to schedule the appointment for a couple days later (they had availability as early as the next day). Brandon arrived within the agreed-upon window and called before his arrival, and he was extremely professional and knowledgeable. He talked through all my options with me and explained the risks very clearly. I was so pleased with the services that I decided to pay for a $16.90/month plan to cover my AC and heating needs going forward."

"The ARS technician-Will was excellent, courteous and professional. We will specifically request him to do our furnace checkup prior to the start of the heating season."

"He was very responsive to my furnace repair request and was there within the hour! He found the right part, replaced it, and we had heat within a few hours. Very grateful for honest and professional service! I would not hesitate to recommend them."

"Ian and his partner showed up on time and took the appropriate COVID measures. He was very professional and answered all of my questions during our annual boiler service tuneup. He also provided a recommendation on a part we may need to replace in the future. I am very happy with the service I received as a first time customer."

"Explained things well, was quick and efficient during the repair."

We are a leader in quality high efficiency Air conditioning and heating system installations. We do it the right way and provide financing options to make it affordable for our customers to upgrade and save money in the long run.

"We lost our air conditioning the Friday before Mother's Day this year and I was scrambling in the heat to find somebody to cine and look at it. When nobody else would answer or would come out on Saturday, these guys did. Doug was great and he sent over Will and Rob for Saturday afternoon. Will and Rob are two of the best craftsmen that I have ever dealt with. They spent four hours Saturday going over my system and my setup and we talked budget, recommendations, the fixes, and schedule. By the end of Saturday, I knew that I was in good, competent hands. We agreed that the AC needed to be replaced, which was an 8 year old Trane (garbage). The furnace would be failing in the near future so we would replace that as well. They were going to completely rework my return ducting, which was shoddily installed by the original guy. They would replace my existing hot water tank with a tankless unit. They would install an automation system and replace a broken frost free hose bib. A lot of work. They were prompt and started work on Monday, worked all day Tuesday and Wednesday and came back on Thursday. They took their time, took care of my home and their work area, and most importantly, they took pride in their work. What they took out of my home was garbage and it was poorly and hastily installed. What they put in its place is great quality equipment and it was meticulously installed by two guys who take great pride in their work. While I am frustrated and unhappy that this situation occurred, I am glad that I hag the chance to work with these guys and this company. I will most certainly use these guys many more times."

"They were prompt, helpful, and fast. They did exactly what I needed and I didn't feel ripped off. All these things are precisely what you want in any professional service. A year later, the AC and heat both work perfectly."

"We recently had to replace our outdated furnace and also decided to add AC at the same time. We contacted Air Pure, Inc for a free estimate and the entire process was extremely smooth and professional. The estimate was very thorough with detailed explanations and write-up. The offer was competitive and we decided to go with Air Pure based on this, their reputation, and the professionalism of the presentation. The work was scheduled promptly and the installers were fantastic. They were very knowledgeable, professional, and courteous and the work was completed on time, as promised. There was no garbage or debris left behind. The quality of the workmanship for the furnace and AC install was clearly evident and they took the time to review everything they did as well as show us how to operate all the new components. There are a lot of choices out there but we highly recommend that you consider Air Pure for your Heating & AC needs."