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"Truly excellent. The office staff set the appointment at my convenience . Their tech was on time and quickly identified the trouble and restored my customers service. We have been using their service from early in their start up days. We are always satisfied with the service and value using Airflow Masters."

Family and Veteran Owned / Providing Heating and Cooling for residential and light commercial/ Serving New Bern - Havelock - Morehead and surrounding areas

"Shay's crew installed a new HVAC unit and duct work in our attic. Was previously under the house and was not working efficiently. They were great. They worked cleanly and did a great job."

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of General Contractor services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!\n

hvac

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

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The pressure washing was complete and thorough.  It was neither rushed nor haphazard.  Inclement weather required that Mike stand down for several days, but at the first opportunity he and his crew of five experienced painters arrived on the job.  This rather surprised me because on five different house painting occasions (here and elsewhere) one painter and his assistant took several days, even weeks to do the job. This large crew began and completed the job in one day. One day!

Anyway, this crew of five immediately fell to, with some painting door trim, some painting window trim, some painting the tall wooden chimney and the others on the house proper.  I can think of several words to describe these craftsmen.  They all were personable, neat, workman-like, courteous, and appeared to be having fun.  In a word they were gentlemen.

A note about our house.  It is a pseudo log cabin common in this area of the North Carolina mountains.  The logs consist of rectangular 6"x12" pine painted grey and separated by a 3" white "plastic" chinking material.  This repetitive separation of colors made their job difficult and slow.  Use of painter's tape was inappropriate so every color separation had to be accomplished by hand... and this was done magnificently. Their thoroughness can be illustrated by their treatment of the chinking.  Since its original application in the late 90's it had never been painted.  So imagine our surprise when Mike and the crew painted the chinking with a brilliant white concrete stain. Made it look like new, added hours to their job and beauty to our home.

I called Mike for an estimate and he responded promptly. Since I am wheelchair-bound my son went over what we needed. Not only did this estimate include the work, but all paint and all other materials. After reviewing the job an estimate was provided the same day.  It was several hundreds of dollars cheaper than the next lowest estimate. Incidentally, door weather stripping was repairable and paintable, however Mike chose to replace it with new.  This was not included in his original estimate, but he refused to accept additional compensation. He stuck to his initial estimate--to the penny.

After accepting  the estimate we were placed on Mikes work schedule. He called before arriving for pressure washing and painting As stated rainy weather delayed painting, but this was a necessary delay.  There is no complaint about responsiveness or punctuality.  Mike responded promptly and came when he said he would. Can't ask for better than that.

As to quality of work, it is superb.  I am unable to view the entire house, but three highly critical individuals have gone over  every square foot.  These are my wife, my son and his wife.  All were extremely pleased.  And believe me, if my wife and daughter-in-law aren't happy, no one is happy. They found no fault with anything.  No trampled flowers.  No missed spots.  No sloppy work.. And very important,  a complete and proper clean up. My wife says that the crew seemed to do their best to please and that the house looks better than it did when new.

In short, these guys were complete professionals.  Mike  showed his trustworthiness and I would feel no qualms about referring him to anyone. We have nothing but compliments for Mike's Painting and Pressure Washing.

Dr. Bart Purvis

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"They did the work and it was fine, but they didn't get the price right. It was really frustrating to get them to give us the correct price. I am sure my husband will call them to fix the furnace if we had another problem. They did the service in October when we had the last hurricane and they had to replace the furnace and the air-conditioner. They did some deck work with it as some of that had to be replaced. They had to build the furnace and air-conditioner up to elevate the flooding issues. They did the metal work under the furnace to elevate it. And outside for the air-conditioning unit they built a wooden platform to put it up. They did a good job when they did the work. The state was giving a rebate if you got your paper work in, but you should have it from the energy efficiency unit. So it had to be broken down by the price of the furnace, what the specifications of the furnace were, the price of air-conditioning unit and specifications to make sure it met their qualifications for the rebate. We went there 3 times before they could get it figured out, and it was just frustrating. It wasn't the quality of the work; it was the paper work that was a problem. It is hard to comment on punctuality because everybody needed the help at the same time, it wasn't in the normal circumstances. The rebate was available only till the money was gone, so we had to go in and get our paper work in electronically and once everybody put that in, it deducted the money from the pool, so it lasted from a Thursday till the Tuesday. After Tuesday if I didn't have my paper work in I wouldn't get any money. It was kind of important why the paper was needed. We have used them before, but it was just an issue of the paper work this time."

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Mr. Moorer found several parts that needed to be replaced in both units, and I was happy to pay for parts and labor to the tune of $1300 rather than buy an entire new unit. I was very pleased with Mr. Moorer's knowledge, work ethic, and professionalism. I have also placed my units on the annual maintenance program that they offer.

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"Was on time very professional and exceeded far what I was expecting"